EVOGO Reviews

Name: EVOGO
Address: 201 Upwell Street, ,, Sheffield
Rating: 4.74

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

Metrics

Info

4.7

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the process worked at getting a car it was slow having to collect the car was also a problem have business rented before and this seemed a lot harder”

Helpful Report

Posted 7 years ago

“Currently still waiting for news on the delivery of my vehicle.”

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Posted 7 years ago

“Despite having a credit rating score of excellent and basic Salary of £65k before extras. I was rejected credit. I'm extremely keen to do business but upon requesting why this has been rejected I have yet to receive a response”

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Posted 7 years ago

“You have the wrong Dan Wilkinson”

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Posted 7 years ago

“Wasn't happy about having to pay 3 months up front when the deal was originally no deposit. Also car was a month late and 1 member of staff was hard work to deal with at times but once car came in the service was great, picking the car up was easy enough and the car is great. When arriving at the depot everyone was really friendly and I got my car quickly and with ease”

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Posted 7 years ago

Good Morning Mr Foy, I am sorry you feel you had a negative experience with EVOGO. Larger monthly initials are taken on the underwriting policies we operate, we in no way wish to false advertise and we do have a policy of offering a initial payment if we feel we may not be able to offer our vehicle services due to something our underwriters are a little uncomfortable with. we do our best to offer all parties our services but some people will not meet our criteria's for leasing and therefore we will offer suitable alternatives. I am more than happy to discuss any issues you have regards my team members and will implement any training requirements to ensure my team offer the highest standards of customer service. I am pleased your enjoying your vehicle and hope to have you on board for a long period of time

Posted 7 years ago

“We run a fleet of around 40 vehicles - soon to increase to around 60. I came across as the daily hire fee was competitive and was keen to trial the service. However with the initial deposit per vehicle and the what appears excessive damage fees to the returned vehicles the per day price is no longer competitive and we will probably return to Lex.”

Helpful Report

Posted 7 years ago

Good Morning Mr Ball, After reading your comments I investigated your concerns immediately, I remember your cars all returning last week and I also got heavily involved in the offhire of these vehicles. Looking at the bulk of the costs associated with the offhire there all around excessive mileage, we need to set mileage allowances to allow us to set monthly rates and also set a residual value for when the car returns, it is common practise with any leasing, hire or rental company to impose charges for excessive mileage and the ones we set a re a lot lower than those imposed by other companies. I have also relooked at the damage sustained to one of your vehicles, each area of the vehicles damage falls well outside the BVRLA guidelines, I have also checked on the rates you were quoted for repair and find these are under market value for the repairs, i once again understand the frustrations of customers receiving damage bills at the back end of leases, but I feel the process EVOGO operate is very transparent and fair, we are always looking to improve on all areas of our business and your comments will be taken on board. I am sorry you feel let down at the back end process but please appreciate we only look to recover damage and mileage excesses clearly set out in the T&C's when you collect the vehicles.

Posted 7 years ago

“Only had one vehicle via this company just before they re-branded. Unfortunately our order was lost and it took a bit to sort out. Once sorted everything turned out okay.”

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Posted 7 years ago

Good Afternoon Steve, We are sorry you have had a negative experience with EVOGO, we endevour to excel in customer service and the issue you have mentioned was investigated and a new process was brought in. I hope we can assist with any future vehicle opportunities and your experience has not put you off

Posted 7 years ago

“I was promised a second key in the post when they got it and its been over 6 month and still no key! Poor communication”

Helpful Report

Posted 7 years ago

Good Afternoon Mitchell, I apologise for this mishap and I will look in to this situation immediately. You are also at a point where we need to renew your vehicle so can remedy the key situation immediately, one of the Evogo team will contact you this week.

Posted 7 years ago

EVOGO is rated 4.7 based on 1,417 reviews