Evergreen Direct Reviews

4.7 Rating 2,042 Reviews
94 %
of reviewers recommend Evergreen Direct
4.7
Based on 2,042 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Evergreen Direct Reviews
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Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 20th March 2024
Carole Poynton
Evergreen Direct 5 star review on 20th March 2024
Carole Poynton
Evergreen Direct 5 star review on 20th March 2024
Michelle Johnson
Evergreen Direct 5 star review on 20th March 2024
Anonymous
Evergreen Direct 5 star review on 24th February 2024
Paula Anderson
Evergreen Direct 5 star review on 23rd February 2024
Linda Willcox
Evergreen Direct 5 star review on 19th January 2024
Stephen Wells
1015
Anonymous
Anonymous  // 01/01/2019
Evergreen were very helpful and managed to deliver within the 10 days quoted in spite of the lockdown. Very pleased with the hedges, blend in nicely with the surroundings and fake lawn. Troughs were not great to be honest, roughly assembled and would not stand level - 1 star deducted. Overcame this by adding feet and tying all 3 together with battons so overall now happy with the look. Will I use Evergreen again? - YES
Evergreen Direct 4 star review on 14th May 2020 Evergreen Direct 4 star review on 14th May 2020
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Posted 3 years ago
Quick delivery, realistic, good quality shrubs, could be a little fuller but I was able to pad out to create a nice look.
Evergreen Direct 4 star review on 11th May 2020 Evergreen Direct 4 star review on 11th May 2020
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Posted 3 years ago
Lovely arrangement and looks very real.
Evergreen Direct 4 star review on 10th May 2020
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Posted 3 years ago
Very nice artificial plants
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Posted 3 years ago
Good service. Plants excellent.
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Posted 4 years ago
good products exactly what was advertised and what I needed, would use again
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Posted 4 years ago
Excellent realistic looking plant - large size for the price. Only thing was when I requested it with no planter I did expect it to arrive in a basic pot but I sorted it and it looks good in my living room in a tall black metallic planter which I had purchased previously. Very pleased with it.
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Posted 4 years ago
Fast and efficient. Not what I expected during the coronavirus outbreak. Well done!
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Posted 4 years ago
Trees look good,but many leaves not fixed on properly. Some will need to be glued on.
Evergreen Direct 4 star review on 27th March 2020
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Posted 4 years ago
The items are really lovely just what I wanted, I'm really pleased. They were very well packaged but there was some damage to the basic pot, I was repotting anyway so made no difference to me, but that's why I put good instead of very good
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Posted 4 years ago
The service from Evergreen is very efficient and effective, the Forest Fern wall panels are good value for money. Initial thoughts on receipt were that packaging was suitable yet my expectation on the look and feel of the product was more plasticky than I had expected. The fixing method wasn't clear on the website yet a quick call to the office and the recommended solution was given immediately. Albeit it required purchasing and fixing ply wood to the current plaster wall. Other companies have purchasable fixings that fix direct to plaster/solid walls.
Evergreen Direct 4 star review on 20th March 2020 Evergreen Direct 4 star review on 20th March 2020 Evergreen Direct 4 star review on 20th March 2020
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Posted 4 years ago
Beautiful realistic artificial plants! it's my second purchase and just as good as the first, amazing price too
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Posted 4 years ago
Excellent service fast delivery
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Posted 4 years ago
My only comment is that the top of the tree looks like it was cut back and then allowed to grow out. As a result the appearance isn't natural.
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Posted 4 years ago
Delivery arrived prompt Some items better than others but prices were good no complaints with service.
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Posted 4 years ago
Happy with my order of Maidenhair Fern, thank you.
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Posted 4 years ago
I wanted a orchid found one on Evergreen site, ordered it payed for next day delivery unfortunately it was too close to christmas holiday,rang evergreen after christmas to explain. They did not charge for next day delivery but still arrived next day can not fault them will use again when necessary.Mjg.
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Posted 4 years ago
I am not sure where to start! I love my real plants etc but this time I needed good looking fakes and gosh do these deliver. I am delighted. I have to split my time between two homes some 360 miles apart from each other due to caring for "ancient" mother. So I bought two was very pleased and then bought another two. Delivery was quicker than it said which I suppose is good but meant for me getting someone to pop round and put them in the garage. My top tip is buy those with natural real wood stems (trunks) but wait for a surprise.. when I got up this morning I looked at the one I have in kitchen and thought "I dont remember that having little green shoots at the top" After about three studies and some incredulous moments I realised my fake tree is growing! I am not sure if this is good or bad! It was cute and still is but poor thing will die when I leave and plainly I cannot water it! Will the stem (trunks) die and fall over being still alive - not sure! I will wait to see. If they do then I will be in touch but in the meantime I will force myself to pick the growth off and see what happens! So general other comment - I am delighted with other trees and no growth. xx Oh a few branches lying in bottom of box - not sure where or how to stick them yet!
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Posted 4 years ago
Box was very damaged
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Posted 4 years ago
The geraniums looked more like Hydrangea (& pity not in red). Not yet had chance to slot in garden greenery, so cannot tell how Winter weatherproof they will be. The lavender plants look good and more durable for outdoors & shall order more. Initial communication with Evergreen was helpful, but delivery times slow for today's average.
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Posted 4 years ago
Evergreen Direct is rated 4.7 based on 2,042 reviews