Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,042 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,042 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 20th March 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, efficient service and very lifelike plant.”

Evergreen Direct 5 star review on 14th December 2021

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Posted 2 years ago

“Beautiful artificial fern,larger than expected,but looks great.”

Evergreen Direct 5 star review on 10th December 2021

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Posted 2 years ago

“You have a vast array of believably real indoor plants and I treated myself to two with the planters, they are fabulous. Your packaging was as if the plants arrived in a wardrobe, beautifully done. I will be back, thank you.”

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Posted 2 years ago

“Fantastic service arrived quick. The shrubs are of excellent quality and so realistic will buy more.”

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Posted 2 years ago

“The geraniums look great in the two pots I have on my upper windowsills. I would always favour living plants over fakes, but I am unable to access the pots to water them on a regular basis. These 'stand-ins' look like the real deal.”

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Posted 2 years ago

“Good quality, lovely silk palm.”

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Posted 2 years ago

“Was really unsure about this product- but I was pleasantly surprised. Would defo buy again.”

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Posted 2 years ago

“High quality and look great outdoors. They do need a bit of fluffing on arrival, but that’s to be expected.”

Evergreen Direct 5 star review on 30th November 2021

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Posted 2 years ago

“Very life like and great value”

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Posted 2 years ago

“Wonderful outdoor pancies. Winter I could never keep a winter pansy, These are true to life, keep their colours. Fast delivery, excellent service.”

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Posted 2 years ago

“Good web site .Great selection of plants . Great quality . Good prices . Quick and efficient delivery . Highly recommendable !”

Evergreen Direct 5 star review on 22nd November 2021

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Posted 2 years ago

“item arrived well packed , life like fern ,very helpful staff.”

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Posted 2 years ago

“Really lovely Promptly delivered”

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Posted 2 years ago

“Really upset with this cyclamen, i bought what i thought was a cyclamen in a pot to find on delivery it wasn't, now i have to source plantpots and soil to make them stand up, if i had read it i wouldn't have bought them, kind of misleading in the advert as it is a potted one there.”

Evergreen Direct 2 star review on 18th November 2021

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Posted 2 years ago

I am so sorry to hear how disappointed you are in your cyclamen plants. We do specify in the description on our website that these are supplied on a 'spike (stem)' as opposed to being supplied in a pot. You can return these to us for a full refund if required, alternatively, give us a call (01751417776) and we can sort you out with some pots and potting materials. Kind Regards, Evergreen

Posted 2 years ago

“Really great experience shopping here. Excellent products, friendly and helpful service, decent prices, and received my order 24 hours after ordering! What more can you ask for ?”

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Posted 2 years ago

“I bought some geraniums to fill my Lifeboats wellies. they are so lifelike and appear to be surviving the bad weather so far”

Evergreen Direct 5 star review on 9th November 2021

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Posted 2 years ago

“Bought 4 pyramid trees . Which are now planted ! In planters in front of the house And so far, fooled everyone , vert happy with my purchase”

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Posted 2 years ago

“Heavy, rigid well-made structure. Foliage is quite dense and varied and looks good from a distance. However, the larger plants droop forward too much and need additional support so that they are more upright and forward-facing. Also, it would have been really helpful if the sheet size required could have been specified so that they could be sent ready-assembled in the right shape, ready to hang as it proved very difficult to reshape. I ordered 10sqm and they arrived as individual 1sqm sheets so the sheets either needed to be joined together by pushing the connector toggles into small rigid holes (which was time-consuming and nail-breakingly difficult) or the sheets needed to be split by forcibly pulling the individual squares apart as there seemed to be no easy way of splitting them (which has resulted in several of the connector toggles being snapped off so cannot be re-attached).”

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Posted 2 years ago

“very pleased with purchase. See earlier review. Continue to buy these to replace the live plants. These ferns actually look better than live because they don't wilt and dry up in a heated living room, require no watering, and price-wise a no-brainer. Highly recommended for price and customer service.”

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Posted 2 years ago

“The product quality was exactly as described, arrived incredibly quickly and in good order.”

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Posted 2 years ago

Evergreen Direct is rated 4.7 based on 2,042 reviews