Eurofit Autocentres Reviews

4.6 Rating 1,465 Reviews
90 %
of reviewers recommend Eurofit Autocentres
4.6
Based on 1,465 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Eurofit Autocentres Reviews
Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

Write Your review

Tell us how Eurofit Autocentres made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Eurofit Autocentres 5 star review on 7th January 2023
Anonymous
Eurofit Autocentres 5 star review on 16th November 2022
Ali
Eurofit Autocentres 5 star review on 22nd February 2021
Mr Hughes
Eurofit Autocentres 1 star review on 9th October 2020
Anonymous
Eurofit Autocentres 5 star review on 9th October 2020
Mr Hughes
Anonymous
Anonymous  // 01/01/2019
reduce price on labour and reduce price on car parts use Euro car parts or any cheap supplier for parts and interduce new police for customers so customers pay per year one amount of money and whenever them car breakdown Euro fit fix them car in that policy like breakdown car insurance more staff more work less staff less work start body work for cars big unit good little unit No good
Helpful Report
Posted 6 years ago
I'm not quite sure the concern you would like us to do or improve on, please elaborate further send your comment to: customerservice@eurofitautocentres.co.uk or ring the Head office on 01902 404045 option 3.
Posted 6 years ago
Very disappointed with the price. The price given online for oil and filter change was £29, on arrival after the work had been done the price had gone up to £39 due to different cars having different amount of oils required
Helpful Report
Posted 6 years ago
Good turnaround after having a oil and filter changed, but on inspection at home, I found black oil on my headlamp, and on the bodywork
Helpful Report
Posted 6 years ago
Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to our customers. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future. Please provide me with the branch concerned to hello@eurofitautocentres.co.uk
Posted 6 years ago
even though i gave reg plate so they knew all details i.e engine size e.t.c was given price online of £105 for brake pads&discs only to arrive at store to be told the price would be £119 i was told it was because the engine size was bigger even though my car is only made with this size engine in every model. when i came to collect car i was told it would be £129 i had to ask to see the manager & explain my car was only available in one engine size so there reason for charging more were invalid i eventually got the price i was quoted £105 so beware
Helpful Report
Posted 7 years ago
I am slightly miffed because when I arrived I was given a quotation for my car tracking which I agreed. About an hour later I got a call about needing new tyres and if I had the tyres I would get 20% off the tracking. On collection of my car I was charged the original price aI was quoted and when I queried it apparently the original price should have been more! We are not talking a lot of money but More the principal! Apart from that all was good.
Helpful Report
Posted 7 years ago
Thank you for your feedback, I apologise the level of service was not your satisfaction, however if you can forward me the details of the branch you visited. I will ensure the matter be investigated.
Posted 7 years ago
I had my rear brake discs and pads changed on my transit , after I had it back my handbrake wouldn't hold the van, I then noticed oil all over my rear tyre and wheel , took it back and they said the half shaft seal had been disturbed and need a new one , they fitted a new one and charged me £132 for something they had broke ,not happy at all and won't be using this branch again
Helpful Report
Posted 7 years ago
Service was ok but you were unable to carry out work as you did not have correct gas and equipment for post 2012 air conditioning . No charge made.
Helpful Report
Posted 7 years ago
Had to wait about 40 minutes longer than I was told as the emmisions machine wasn't in full working order ( as explained to me) so I missed an important appointment that I had at 10.am that day; have since lost out on that particular contract & suspect missing that meeting was crucial in that decision(?)
Helpful Report
Posted 8 years ago
Not bad told me evrything was fine then phoned to say it was not.
Helpful Report
Posted 8 years ago
Good for a puncture repair but check the tyre pressure after as they are using the wrong information on tyre pressure, 10lbs too much, and tyres are expensive !!!!!
Helpful Report
Posted 8 years ago
Damaged 20" alloys in three places with light scuffs and chips. Also wheel balance seems out on rear wheels, I will be taking the car back to Head Office in Bilston.
Helpful Report
Posted 8 years ago
I had to get back to re fill the steering wheel fluid. normally service includes water wash and cleanup which was not the case. but it was alright. I hope my next experience is much more exciting.
Helpful Report
Posted 9 years ago
They phoned me to let me know they had ordered in tyres as they did not have them in stock. The service was very quick and friendly, however the tyres do not seem as well attached as they were previously and the alloys have been scratched.
Helpful Report
Posted 9 years ago
Seemed to do an okay job, was charged an extra £20 for vauxhall parts? Not sure why, they reduced it to £10 when I queried it. Told my car had a tracking problem but when I took it to another garage they said it didn't Emailed head office, never received a reply
Helpful Report
Posted 9 years ago
Never got back to us on a part we needed said they would order it let us know when its in 3mths still waiting
Helpful Report
Posted 9 years ago
Never got back to us on a part we needed said they would order it let us know when its in 3mths still waiting
Helpful Report
Posted 9 years ago
Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. We have tried to call your land line number regarding the part required however we have had no response from you. Further to this we have also had a change a manager. If you could contact the branch at your convenience and they will be happy to assist you, I have already spoken to the new branch manager so that he is aware of this. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future.
Posted 9 years ago
Dont get me wrong my experiance was good and dealt with in a good way, my only issue was the unclear MOT refusal i had issued, stating i had nearside rear front wheel bearing as a failure! Making no sense to the average person
Helpful Report
Posted 9 years ago
Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. On rare occasions human errors are made, I have checked with the branch concerned and it has been concluded that a typing error was made. I can confirm that the failed item was NSR wheel bearing. I understand that the repairs were carried out by ourselves and matter is now concluded. However the statement given on the MOT paper is confusing to anyone, we train our branch managers to explain faults with vehicles to customers at point of collection. Many thanks for your feedback you may have highlighted a training issue and we will be looking into this further. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future.
Posted 9 years ago
Eurofit Autocentres is rated 4.6 based on 1,465 reviews