Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.87

4.9 Rating 782 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 782 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

Helpful Report

“Hi Mick. Well once again your company has excelled. Received the part for my Citroen, now installed. Hopefully the seals don't blow on this one. As with last delivery ,TNT Europe well organised, not so here in Australia. Since FEDEX takeover, it's a basket case to get hold of anyone re delivery. Once again, many thanks. Regards, Tony D.”

Helpful Report

Thank you Tony. We does our best. Historically TNT have been both efficient and cost effective. Virtually bullet-proof for many years. We did start out using Fedex a number of years ago, but we had to drop them. What a shower. So when they announced the merger our hearts collectively dropped. It has taken a good couple of years for the crapness to invade the system like some sort of corporate cancer, but it is slowly happening, and we are very sad about this. We hope things will improve with time. Thanks again Tony

“Speed sensor for my Peugeot boxer arrived on time and is of excellent quality £45 delivered as opposed to the quote of £170 from the dealer Mick responded to my email enquiry and was very helpful”

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“Sadly would NEVER use this outfit. Emailed &phoned for a part I was needing urgently, was told I’d need to contact a member of staff who was working from home, Emailed him twice, and have heard nothing! I’d go elsewhere if you need parts”

Helpful Report

Dear Rod. Firstly, I must apologise for not being able to supply you with a part for your car. Unfortunately, I was called away due to a family crisis which involves the care of my 97-year-old mother, whilst my only other relative who was my mother's carer is -as I type this- on life support. I do realise that it is vitally important that you don't have to catch a bus or walk, and to that end, I am now working from 200 miles away. Desperately trying to catch up on a huge backlog. Again I sincerely apologise for the inconvenience I caused you and hope you managed to find the car part you needed elsewhere. Best regards Michael

“Great service, super fast postage. 5 stars Thanks”

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“Great prices, incredibly fast international shipping. I highly recommend Euro Car Care for all your French car spares.”

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“Fast delivery and I found the parts that I needed”

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“Very helpful friendly & very quick to respond to emails Thank you”

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“Please let me know if the part is already sent to me”

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“Excellent customer service. Would highly recommend”

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“Very quick delivery and very helpful when speaking to someone on the phone talk us through what to do and how to order , definitely recommend”

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“A very efficient service obtaining a pair of Fiat Ducato rear bump stops, Emails , processing & dispatch to New Zealand all attended to promptly, highly recommended.”

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“Excellent service and customer care! I got my order super quickly and safely! Thank you!”

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“Amazing service. Good communication. Would definitely recommend.”

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“Your 'stars' didnae work. Pleased I located a company with Citroen spare parts. In Australia it is hard to find spares now for this model. I am a man (old) who likes to hang on to a car which gives good service: my 2003 Citroen does so. I do not care about exterior looks. What matters is under the bonnet. The Citroen will probably be my last car. I simply wanted it to keep going for another couple of years before I am too old to drive. Mind you, I had a Datson Bluebird for a while longer still. Kind regards, Bob”

Helpful Report

Thank you Robert. The stars worked a wee charm. Glad to be of help. It is getting harder every day to keep these old girls on the road. It appears that Citroen, Peugeot & Renault at least are discontinuing parts for cars 10 years and older once stocks have been exhausted. Personally, I suspect government intervention to get cars off the road. Anyway, All the best Robert. Keep on truckin' and stay safe ! Kind regards, Mick.

“hello, Unfortunately, I still haven't received the part for my car. I am disappointed with the delay.”

Helpful Report

Thank you so much for the One star review. We shipped out your parcel the same day you ordered it and it left the UK. Please let me take this opportunity to apologise for the FRENCH strikes and industrial action that has caused delays all over France. Your parcel has sat at Charles De Gaulle Cedex for over a week and I am really sorry about that. I attempted to get involved with the industrial negotiations to try and chivvy things along a bit, but they implied it had nothing to do with me and hung up the phone. C'est la vie. I will continue to monitor the situation.

“Hi to both of you. Thanks so much for your immediate dispatch of the new reservoir which is being fitted as I write. I was quite surprised it was delivered to my door in 14 days as I wasn't confident it would arrive within a few weeks. The delivery route was long-winded as you can imagine but it made steady progress all the way. Apart from that, sourcing parts for Fiat Ducatos here is almost impossible, especially for my older 2007 model, so I'm more than happy with your service and you will be my priority provider for anything else I might need in future. I will also be spreading your name to our Fiat Ducato Owners Facebook page.”

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“Excellent prompt service, providing me with a part I could not source anywhere else in Europe. Thank you!”

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“Thanks to Mick Butler once again. Parts here in AUS in 3 days. Excellent service & great to deal with.”

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“Helpful , informative, prompt service , Faultless”

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Euro Car Care Ltd is rated 4.9 based on 782 reviews