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Esprahome Reviews

4.1 Rating 479 Reviews

78 %

of reviewers recommend Esprahome

Company Reviews

Product Reviews

4.1

Based on 479 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01642 245 447

Email:

sales@esprahome.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best prices I could find and easy to use website. Item delivered on time but there was a lack of communication as to when it was arriving. Not sure if this was the fault of esprahome or the delivery company. Overall I would definitely recommend.”

Posted 5 years ago

“Bought this fold up bed as guest bed. The product is of excellent quality and very comfortable. It was delivered within 3 day’s to. I am really pleased with my purchase.”

Posted 5 years ago

“Loved my new bed from Esprahome, was bit concerned about finials be ok ng plastic but they were same as bed so happy with that. Callum whom i spoke to put my mind at ease answering my query. So all in all pleased with everything and would buy from.them again.”

Posted 5 years ago

“Very good from start to finish”

Posted 5 years ago

“My bed is great and a fantastic price but I had to take a star off as it came two days early with no text, phone call or email, luckily I had just came home or would have missed it and I had already took the day off that it was meant to come which was for nothing”

Posted 5 years ago

“Absolutely terrible after-sales”

Posted 5 years ago

“I 've bought a shelve from Angel collection. Arrived damaged. Costumer services it's very poor they are just playing with me mot too refund. Then 've arranged a collection from the damaged item only after spending the all day at home no one came to collect. I 've called again and the "Manager" Femme said she will investigate. She only send me an email to say that we refused the collection and no further action will be taken. Pure Joke.. Will not recommend for anyone to buy from this website as if you have damaged item or poor quality item you will loose Your mo e.g. and your time.”

Posted 5 years ago

“I bought some furniture from Angel range for my daughter's bedroom. The quality is very poor. When you put in the screws, in pre-prepared holes, laminate, which meant to be "resistant to damage" just cracks and chips off! This furniture is far too expensive considering the bad quality. Instructions are not clear. Some parts were missing and though requested over 4 weeks ago, have not got them delivered yet. The bed was not in stock but meant to be delivered within two weeks. I paid for it in advance and got it after 5 weeks only because I reminded them to send it. Make sure you read delivery arrangements. I did not and I had a nasty surprise of having to carry all the items to my second floor flat. The boxes were around 30 kg each and the courier just dumped them carelessly by the main door of the block. I was promised to be contacted by them, but I never was. Will definitely not buy this again and will not use Esprahome either. Very disappointed.”

Posted 5 years ago

“Good communication, quick delivery and when we had a small problem they dealt with it brilliantly.”

Posted 5 years ago

“Very quick delivery. Very helpful as I had to change the delivery address last minute. When I contacted them by email I got a response straightaway.”

Posted 5 years ago

“Item not received and no answer on phone calls or reply to emails. DO NOT PURCHASE FROM THIS ‘COMPANY’!!!!!”

Posted 5 years ago

“Ordering was really easy and delivery was swift. Very happy with that. The asembly directions were brief and, for flat pack novices like me, were a bit confusing. But the numbered pieces helped. The screws fitting the base to the top of the desk would not go in, I don’t think they’re long enough. Almost killed my screwdriver trying. I shall have to purchase some longer ones. But on the whole, very happy. The price was great too.”

Posted 5 years ago

“Esprahome had the product that I wanted at a competitive price and they delivered on the day requested as arranged. However I did make a couple of phone calls to their office and was promised confirmation on the estimated time of delivery and the supply of tracking information, alas this never happened and the courier turned up half way through the afternoon. Hence my only criticism would be - poor communication and failed promises.”

Posted 5 years ago

“Ordering interface very easy, but they never advised item was out of stock or even after ordering and taking money there was no communication, i had to ask them when it would receive delivery, from that moment it was a painful experience, zero communication, and at the end when i called on the date they said the item was going to be available they said the item would be delivered the following week, when in actual fact the item was out for delivery that day. Clearly showing that the cs agent was lying just to get me to go away, complete shambles”

Posted 5 years ago

“I am still waiting for confirmation of my order that I paid for over week ago. Have contacted customer services twice and still no reply. No one answers phone number on site.”

Posted 5 years ago

“Good communication. Good prices. Good delivery service. Not very good website though!”

Posted 5 years ago

“The furniture arrived on the day it was supposed to but only because I had to call and find out when it was being delivered. I was not kept informed about the delivery by email at any point and the delivery drivers did not call or text me on the day of delivery with my 2 hour window. It was just lucky my wife was home at the time they came.”

Posted 5 years ago

“Prompt delivery of an excellent quality folding bed”

Posted 5 years ago

“The product was delivered in perfect condition at the time you told us it would be and looks lovely in the bedroom and fits perfectly in the space we left for it. Many thanks !! It is good quality also and expect it to last for years. Recommended”

Posted 5 years ago

“Quick delivery, good quality and great, prompt service”

Posted 5 years ago

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Esprahome is rated 4.1 based on 479 reviews