“Although, unfortunately, I had to send the gorgeous boots back to Equiflair as they were too big, they provided an excellent service. They answered questions promptly leading up to the sale and after the sale. The refund was processed as soon as they received the goods. Excellent service, a credit to the company. Thank you.”
“I found an item on the Equiflair website which was considerably cheaper than other suppliers. My order arrived very quickly and was really nice but too large. I made a call to Equiflair and was advised by a friendly and helpful man, to re-order the item in the correct size and do the return as separate transactions, which I did. I received my new order just as promptly as before and after posting my return package, received my refund equally quickly. Very satisfied with the item and the service.”
“I purchased my snowing river boots in January this year , they are the most comfortable boots I have ever worn keep your feet lovely and warm cosy, all of my horsey friends have said how lovely they look . And the quality of the boots is outstanding well worth the money”
“The item I ordered was beautiful and amazing value. I purchased a bag for my daughter's birthday and she loved it.
I did pay for next day delivery but unfortunately it was delayed so came a day later - I am not complaining as it was just after Christmas where deliveries were being delayed with most couriers etc.”