EPC Improvements | Renewable Energy Solutions Reviews

Name: EPC Improvements | Renewable Energy Solutions
Address: 15-17 Russell Way, Chelmsford, Chelmsford
Rating: 4.63

4.6 Rating 119 Reviews

92 %

of reviewers recommend EPC Improvements | Renewable Energy Solutions

Company Reviews

Metrics

Info

4.6

Based on 119 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About EPC Improvements | Renewable Energy Solutions:

Providing renewable technologies to domestic and commercial projects

Visit Website

Phone:

0333 050 4268

Email:

info@epc-improvements.co.uk

Location:

15-17 Russell Way,
Chelmsford
Chelmsford
CM1 3AA

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EPC Improvements | Renewable Energy Solutions 5 star review on 2nd December 2022

Sarah R

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we are very pleased with our Air Source Heat pump, it all went reasonable well from start to finish, thank you, and the installer Gherhan did a great job.”

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Posted 2 years ago

Hi Robin, It's lovely to hear how well your Mitsubishi ASHP is working for you. We'll let Gherhan know how pleased you are with his work! Thankyou for the 5 star review!

Posted 2 years ago

“Great customer service from start to end. Wholly recommend anyone considering using EPC, great company!”

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Posted 2 years ago

Thankyou for the lovely review! EPC Improvements

Posted 2 years ago

“We cannot praise EPC and their whole team enough! It's rare these days to get such good and honest service. Craig's knowledge and patience dealing with our many questions about 'green' technology was exemplary. He guided us through our various options without any pressure selling and gave us honest advice about cost v efficiency v quality of the products we wanted. Then our renovation project was hit by the complexities and delays of Brexit and the pandemic...yet EPC stayed flexible and supportive throughout and managed to respond to our ever-changing rescheduling for our renovation and their installation of our air source heat pump, underfloor heating and solar PV panels at different stages. The installation teams were courteous, professional and tidy. Communications were great. We have absolutely no hesitation recommending EPC Improvements.”

EPC Improvements | Renewable Energy Solutions 5 star review on 14th September 2021

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Posted 2 years ago

Hi Keith, Thankyou so much for the fantastic review! We loved working with you on your project and are happy we were able to provide the perfect solution for your home. As always, call or email us if you ever need anything! EPC Improvements

Posted 2 years ago

“EPC have been very patient with us and kept us updated and guided us through the whole process. They were also flexible with our needs. Completed work was very professional. Highly recommend.”

EPC Improvements | Renewable Energy Solutions 5 star review on 24th June 2021

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Posted 2 years ago

Hi Laura, We're glad we were able to provide you with a Stiebel Eltron solution and help guide you through the process of receiving the green homes grant voucher. Thankyou for the 5 star review!

Posted 2 years ago

“Excellent communication and help. I would not hesitate to recommend this company.”

EPC Improvements | Renewable Energy Solutions 5 star review on 23rd June 2021

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Posted 2 years ago

Thankyou for the great review Stephen! EPC Improvements

Posted 2 years ago

“I can thoroughly recommend EPC Improvements, they were supportive during every phase of the process, from planning to installation. No question was too much trouble and any suggestion or query from me about the installation was discussed and satisfactorily actioned. Following the necessary survey it was found that all my radiators needed to be replaced, and this was achieved with the minimum of disruption. Due to local problem with falling leaves in the Autumn and Winter I requested that the actual heat pump be mounted on a side wall. This was no problem and really neat and tidy installation was achieved. On the whole a first class organisation the work with and I am really impressed with the end result.”

EPC Improvements | Renewable Energy Solutions 5 star review on 11th June 2021

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Posted 2 years ago

Hi Roger, It's great to hear how Danny was able to guide you through the process of getting an air source heat pump installed at your property. It looks fantastic on the wall! Thankyou very much for your 5 star review!

Posted 2 years ago

“Good communication throughout the project from great initial advice, through to installation and follow-up. The installation team were excellent. They worked hard to overcome all the usual unplanned issues that crop up on site with patience and thoroughness. First rate experience and have no hesitation in giving the strongest recommendation.”

EPC Improvements | Renewable Energy Solutions 5 star review on 11th May 2021

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Posted 2 years ago

Hi Garry, It's fantastic to hear how happy you are with the service you received and that your Mitsubishi heat pump is working well for you. Thankyou for the excellent review!

Posted 2 years ago

“Although I had completed quite a lot of research prior to deciding on the installation of an ASHP there remained some doubts as to whether I was doing the right thing. However, EPC were excellent in allaying those fears. Danny in particular, was extremely helpful in guiding though the process and answering questions and Luke, who led the installation team is obviously an expert. There remains one snag, which I am assured will be resolved imminently by the Project Manager. However, overall I am extremely happy with the recommended unit (German), the service, the support and the end results.”

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Posted 2 years ago

Hi Richard, I'm glad our team was able to help you through the process of upgrading your home to an ASHP solution. Thankyou for the 5 star review!

Posted 2 years ago

“Thank you EPC. Your customer service and installation of my ASHP system was 100%. From start to finish I was kept up to speed with all aspects of the installation. Thank you Reynard, Danny and all the team at EPC. I would recommend your company to anybody thinking of having a low carbon system installed.”

EPC Improvements | Renewable Energy Solutions 5 star review on 29th April 2021

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Posted 2 years ago

Hi Mr Clark, Thankyou so much for your fantastic review from everyone here at EPC Improvements! We loved working with you to provide your Mitsubishi ASHP solution.

Posted 2 years ago

“I found EPC to be very professional and were always available to offer advice on any queries. I'd recommend the company”

EPC Improvements | Renewable Energy Solutions 5 star review on 2nd March 2021

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Posted 3 years ago

Thankyou for the superb review Phil! EPC Improvements

Posted 2 years ago

“Found them really professional and focused on getting the job done.”

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Posted 3 years ago

Thankyou for the great 5 star review Phillip!

Posted 2 years ago

“I asked EPC to help me understand if an ASHP would benefit me, as I searched for an alternative to a standard gas boiler. This started with a survey to see what the heat requirements were and to see what would work. The intro meeting was very informative and all my questions were answered by the very knowledgeable engineer. I then received quotes for the works which I asked them to proceed with. We had a few false starts due to equipment delivery problems (thanks to covid) but once started the implementation was completed in a week. The implementation by Ben and Scott was very neat and I was impressed with their work ethic and attention to detail. Now its all finished and even though it -7 outside I have a nice Green solution for heating and hot water and a warm house. I would recommend EPC for anyone considering an ASHP.”

EPC Improvements | Renewable Energy Solutions 5 star review on 12th February 2021

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Posted 3 years ago

Hi Steve, We're glad we could provide you with a great service throughout your enquiry and installation and it's great to hear that your heat pump solution is working well too! Thankyou for the fantastic review!

Posted 2 years ago

“EPC Improvements were extremely helpful from the initial enquiry through to the completed installation of our air source heat pump. The communication at every stage of the process was clear and honest, and the work on site was excellent. We were also grateful that they could accommodate a fast installation as the existing gas system was faulty and we were without hot water. We are delighted with the finished system.”

EPC Improvements | Renewable Energy Solutions 5 star review on 18th September 2020

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Posted 3 years ago

“I found EPC to be a really helpful and flexible company. I had the pleasure of dealing with several of their team during the course of the installation. They did what they said they would do, when they said, despite the issue of COVID restrictions. They talked through the application process for additional feed in tariffs and the installation and follow up was excellent. I would thoroughly recommend them if you are thinking about Solar.”

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Posted 3 years ago

“The team at EPC we’re helpful and the installation process was quick and professional.”

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Posted 3 years ago

“Excellent experience !! Very professional and easy to talk to. Did an excellent job on my ASHP from start to finish - thank you. Would recommend them any day !!!!”

EPC Improvements | Renewable Energy Solutions 5 star review on 28th July 2020

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Posted 3 years ago

“Excellent service and very fast installation would definitely recommend their services. Well done and thanks”

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Posted 3 years ago

“We found EPC Improvements to be a very knowledgeable , keen team who are more than willing to spend a lot of time making sure you understand everything and are getting the right system. We had our air source heat pump installation booked at the start of the Lockdown so decided it was safer to delay and EPC were very accommodating. The team that completed the installation were polite , friendly and professional. We have gone back to them for Solar Panels, would not hesitate to recommend.”

EPC Improvements | Renewable Energy Solutions 5 star review on 13th July 2020

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Posted 3 years ago

“EPC were always available when I called and quickly got the best person to speak to me. They were available for a follow visit and advised and adjusted the system to meet our requirements. They were also very helpful when it came to making the application for RHI, advising and supporting us. We are happy to recommend EPC to customers considering purchasing heating systems.”

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Posted 3 years ago

“Daniel at EPC was very helpful explaining about air sourced heating and solar power and how they work best together. He dealt promptly and clearly with all my many queries. Luke who installed both systems was superb and did a first class job and I'm now rid of my ancient oil heating. A relatively smooth journey through what is quite a complex concept. I would definitely recommend EPC to others.”

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Posted 3 years ago

EPC Improvements | Renewable Energy Solutions is rated 4.6 based on 119 reviews