EOS Rooflights Ltd Reviews

Name: EOS Rooflights Ltd
Address: Unit 1 The Beechwood Centre42 Lower Gravel RoadBromleyKent, Bromley
Rating: 4.83

4.8 Rating 315 Reviews

97 %

of reviewers recommend EOS Rooflights Ltd

Company Reviews

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4.8

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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"Very efficient with processing my order and delivery. I ordered a 3M roof lantern and a smaller flat roof light. Both were simple to install on my own upstands and they both look great. My only negative was the cost was a lot for what they are but I don\u2019t think eos are excessively expensive, I think the roof lanterns themselves are what\u2019s pricey. Anyhow I\u2019m happy \ud83d\ude03"

EOS Rooflights Ltd 4 star review on 26th June 2023

A Memet

"The rooflights are a key feature externally of the property as they are prominent on the flat roof. They are angled by 15 degrees to allow the south facing sun to enter the house maximising natural light and also utilising any solar gain. The majority are triple glazed, with a couple of larger opening lights being double glazed.\r\nInternally they provide so much light and the light shafts are a characteristic of the internal architecture given that there are 15 within the house.\r\nThe ordering and supply process was straightforward and installing them worked well with the pre-made upstands.\r\nAll in all a very satisfactory and successful decision to select Eos rooflights."

EOS Rooflights Ltd 5 star review on 26th January 2023

Clive Woodford

Anonymous

Anonymous // 01/01/2019

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A Memet

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“Very efficient with processing my order and delivery. I ordered a 3M roof lantern and a smaller flat roof light. Both were simple to install on my own upstands and they both look great. My only negative was the cost was a lot for what they are but I don’t think eos are excessively expensive, I think the roof lanterns themselves are what’s pricey. Anyhow I’m happy 😃”

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Posted 9 months ago

Clive Woodford

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“The rooflights are a key feature externally of the property as they are prominent on the flat roof. They are angled by 15 degrees to allow the south facing sun to enter the house maximising natural light and also utilising any solar gain. The majority are triple glazed, with a couple of larger opening lights being double glazed. Internally they provide so much light and the light shafts are a characteristic of the internal architecture given that there are 15 within the house. The ordering and supply process was straightforward and installing them worked well with the pre-made upstands. All in all a very satisfactory and successful decision to select Eos rooflights.”

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Posted 1 year ago

Thank you for your positive feedback Clive. Great photos, they look incredible.

Posted 1 year ago

Chris Law

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“Most importantly, a brilliant product - we are absolutely delighted. On top of that, great customer service and excellent price.”

EOS Rooflights Ltd 5 star review on 24th November 2022

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Posted 1 year ago

Kara

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“Really happy with the 3x1.5m rooflight - super quality and easy to install. Thank you”

EOS Rooflights Ltd 5 star review on 10th November 2022

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Posted 1 year ago

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Anonymous

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“Delivery, excellent Price, excellent Quality, generally excellent Installation, poor instructions and generally far more difficult than expected • There was a plastic moulding installed in the ridge bar and the hip moulding was also fitted to the ridge bar. The plastic moulding was very tightly fitted and there was no instruction on how this could be removed. This prevented the 13mm hex bolts from being inserted and the hip bars from being bolted to the hip mouldings using the tool provided (see photo). In the end I had to remove the hip mouldings, insert the 13mm hex bolts, replace the hip mouldings on the ridge and then, with a lot of difficulty and a variety of spanners to fit into the tight space in the moulding, tighten the hex bolts to secure the hips. Response from EOS: Pyramid lanterns are a little trickier to install based on access to the crown moulding but still possible, we build them all ourselves in the factory. • Fitting the end caps was highly problematic. Firstly, I had to drill out the holes for the security bolts as the holes were not properly formed and were full of casting metal. Once the holes were opened, I tried to install the security screws, but the security bit provided was the wrong one, which necessitated me purchasing the correct bit type 27 Torx. I managed to screw in the top screw, but the bottom one was far too short. I bought some 50mm Pozi’s as a trial and these worked well. I still don’t have the proper security screws for the lower screw holes. Response from EOS: If the lantern has been installed correctly then a 32mm security screw is correct, 50mm would be too long. My response - the endcaps are fully located - bottom screws are just too short! The screws can't be too long as they screw into a plastic fitting that runs parallel to the length of the hip mouldings • Lots of incorrect and unnecessary parts provided including screws with no threads! • Lastly, after fitting the top caps with the allen bolts, I fitted the plastic covers. These immediately dropped out and could not be secured unless I used an adhesive. Response from EOS: A small amount of adhesive is required in some cases as gravity will mean the cover doesn’t hold under its own weight. My response - clearly the caps are not correctly designed and fit for purpose!”

EOS Rooflights Ltd 3 star review on 23rd August 2022

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Posted 1 year ago

Richard

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“Firstly, great service and communication during a period where most companies struggled! The skylights themselves are also fantastic, so we’ll made and easy to install. The diagrams online to help set the up stand were clear and easy so even our builder could follow them. Then they just sit on top like a shoebox lid. So simple but so precise, I can’t recommend EOS enough!”

EOS Rooflights Ltd 5 star review on 19th August 2022

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Posted 1 year ago

Swain Chapman

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“Great service, very knowledgeable staff, lantern arrived in 3 days, we love it, thanks chaps, highly recommended”

EOS Rooflights Ltd 5 star review on 1st July 2022

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Posted 1 year ago

Jonathan Tregidga Buyer At Legacy

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“At Legacy we design and build quality homes and properties. A Key part of this is to have a product that fits the bill and EOS rooflights have never failed to impress us on the quality of the item and the staff at the office also never fail to impress. If you need a fixed rooflight then you could do far worse than go with these guys.”

EOS Rooflights Ltd 5 star review on 20th June 2022

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Posted 1 year ago

JeffereySmith

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“Excellent rooflights and easy to fit”

EOS Rooflights Ltd 5 star review on 5th November 2020

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Posted 3 years ago

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Anonymous

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“Clearly a top quality roof light which is beautifully made. I looked at several manufacturers and the EOS had the best insulation among those I looked at. The frame is substantially made and the glass perfectly set into it. It was really simple to fit and the superb drawings allowed me to construct the kirb with confidence and accuracy. Delivery was fast and the unit well supported and protected on a pallet.”

EOS Rooflights Ltd 5 star review on 7th October 2020

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Posted 3 years ago

Ray

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“I was really pleased with the quality of the roof lanterns I ordered 2mt x 1mt and 1.5mt x 1mt. We have all heard the old saying you only get what you pay for and this product is spot on ,great build quality would highly recommend”

EOS Rooflights Ltd 5 star review on 30th September 2020

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Posted 3 years ago

Iona

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“Excellent all round. Very happy with the rooflights and the excellent customer service and follow up care. Happy to recommend EOS!”

EOS Rooflights Ltd 5 star review on 21st September 2020

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Posted 3 years ago

Sharon

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“Good communication from the very beginning , helpful and informative to help us find the most suitable rooflights for our project. Items arrived as scheduled and was of expected quality. Won't hesitate to recommend .”

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Posted 3 years ago

Ray

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“Great roof lights, well built as well, very helpful over the phone and also kept me in the loop with delivery times and dates. They were dropped off at 10.00am and we had them installed by 12.30 pm. I looked in too which company did a good quality roof light and EOS Rooflights are the people to go with. We all know the saying you get what you pay for. keep up the good work EOS”

EOS Rooflights Ltd 5 star review on 14th June 2020

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Posted 3 years ago

Qasim Masod

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“Excellent customer service and delivered more than they have promised!”

EOS Rooflights Ltd 5 star review on 26th April 2019

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Posted 4 years ago

Stuart Herring

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“Good service and good communications on queries and time scales”

EOS Rooflights Ltd 5 star review on 11th September 2018

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Posted 5 years ago

Ollie Quaie

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“EOS were very helpful to me from my first inquiry to the order to the delivery. They phoned me back promptly with any additional information I needed. High standard of window which I’m very happy with and also competitively priced.”

EOS Rooflights Ltd 5 star review on 26th June 2018

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Posted 5 years ago

Sarah Miller

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“EOS offer a great range of products with good prices and stock availability. The team in the office are very helpful and nice people to do business with.”

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Posted 5 years ago

Mark Cunningham

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“The service provided by EOS Rooflights was absolutely outstanding. From the communication via e-mail and telephone, to the quality of the product, I could not fault them one bit. We have now had our rooflights fitted and they look amazing! The joiner said the instructions were easy to follow and the rooflights themselves were easy to fit. Amazing!”

EOS Rooflights Ltd 5 star review on 1st June 2018

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Posted 5 years ago

Tim Harris

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“The EOS rooflight we have installed is fantastic, the light within the room now is beautiful, the rooflight itself is a modern, slick design, it has transformed the space!”

EOS Rooflights Ltd 5 star review on 17th April 2018

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Posted 6 years ago

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Anonymous

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“The finish is very good and the rooflight looks lovely. However, my builder has advised to be prepared for it to be a bit fiddly to fit. Now it is up, it looks great and is definitely how I had hoped it would look. Well worth the purchase.”

EOS Rooflights Ltd 4 star review on 17th April 2018

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Posted 6 years ago

Peter Kent

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“From the outset I received excellent service. I enquired about fixed, opening and bespoke roof lights , both Elliot and Chris provided all the information I required. The order was placed and the deliveries were made on time. Following delivery I raised a couple of installation queries and received a speedy response. Very happy with rooflights, and Eos”

EOS Rooflights Ltd 5 star review on 17th January 2018

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Posted 6 years ago

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Anonymous

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“Chris was a great help in selecting my roof lights. Quick delivery for 3 stock roof lights and the builders had them installed without a problem. The one opening roof light has not been connected so I wait to see how it works after our extension is complete.”

EOS Rooflights Ltd 5 star review on 3rd October 2017

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Posted 6 years ago

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Anonymous

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“Product was delivered with good protection and installation instructions. Could help with info on manual handling the unit to move and when installing. Now installed looks great.”

EOS Rooflights Ltd 5 star review on 8th August 2017

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Posted 6 years ago

John Hartley

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“they were quick, they are good, they fitted”

EOS Rooflights Ltd 5 star review on 20th June 2017

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Posted 6 years ago

John Higgins

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“Very good quality product - great price and good customer service was the icing on top”

EOS Rooflights Ltd 5 star review on 11th August 2016

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Posted 7 years ago

Thanks very much for the pictures, they look great!

Posted 7 years ago

Derek Hill Hill

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“Found the website informative and easy to find what we needed.. A fantastic product and excellent value for money. Our garden room has 2 large rooflights and the room has retained all the light we need . They make the room look very contemporary . Would recommend this site. Thank you.”

EOS Rooflights Ltd 5 star review on 15th January 2016

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Posted 8 years ago

EOS Rooflights Ltd is rated 4.8 based on 315 reviews