Enviro-Flame Reviews

4.9 Rating 450 Reviews
97 %
of reviewers recommend Enviro-Flame
4.9
Based on 450 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Enviro-Flame Reviews
Visit Website

Phone:

02031241588

Email:

enviro-flame@reviews.adtrak.co.uk

Location:

Unit 1 Riverside Industrial Park 16 Lyon Road Wimbledon
Wimbledon
SW19 2RL

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EnviroFlame is perfect from the office booking to the technician visit. George is punctual, kind and do a really professional and clean job. My chimney look all refresh and ready for winter.
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Posted 1 year ago
Top service from Jordan ! In time , very nice and super efficient ! Will definitely call enviroflame again in future.
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Posted 1 year ago
Excellent service from both the office admin team and the knowledgeable engineer (Bryan) who came out to service our appliance.
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Posted 1 year ago
Great service. From the booking of the appointment to having fire places cleaned, we were very pleased with customer service and the work. George was very helpful, knowledgeable, did a great job and we would not hesitate to use this company again.
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Posted 1 year ago
Great staff, very helpful!
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Posted 1 year ago
I was apprehensive about having a new gas fire , but after talking with the fitter Jordan and seeing the finished fire I was absolutely delighted. He was a very friendly and easy to talk to young man , and nothing was to much trouble , answered all the questions I had to ask, would be happy to recommend this company.
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Posted 1 year ago
Jordan was excellent. Very friendly and professional.
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Posted 1 year ago
Bryan was very helpful, knowledgeable and efficient. Thank you.
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Posted 1 year ago
George excellent
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Posted 1 year ago
The Enviro-Flame website gives phone number for a 'free estimate'. I sent the company photos and explained in an email fairly clearly what we have in mind. As we can't know what is possible until a technician visits our house, I was told that this would cost £65 to conduct a survey (or alternatively, having two chimneys cleaned at a cost of £160 and advice on the possibilities). I then received an invoice for £160 due for payment the day before the engineer comes to our house. I find it extraordinary that this company wants to be paid to provide a quote for what is likely to worth several thousand pounds in business and expect an invoice to be settled before they provide the service. I will not be using this company.
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Posted 1 year ago
Polite, friendly and happy to give advice. Great job.
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Posted 1 year ago
George came this morning to service my gas fire and he was very good, polite and very helpful M Hanger 6 Lincoln Av SW95 JT
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Posted 1 year ago
Claudio did an absolutely fantastic job making our chimneys secure against birds nests as well as sweeping them out. He was polite, knowledgeable, cleared up beautifully after the job and all for a very cost effective price. He worked until the job was finished, rather than to a specific time. I would highly recommend him.
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Posted 1 year ago
Claudio was prompt, friendly and very tidy, when cleaning the chimney & fitting the 'sheep' - Thank you
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Posted 1 year ago
George was very professional and knowledgeable. All round nice chap!
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Posted 1 year ago
Bryan & Claud A++ really friendly and helpful. Always turn up on time and a pleasure to see the top quality work they deliver. Plus Enviroflame really helped us out when we needed them. Really quick to respond and to get the team out. Highly recommended.
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Posted 1 year ago
Jordan rang ahead to let me know when he was coming and was. Wry quick cheerful and efficient.
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Posted 1 year ago
Very happy so far, Jordan is going to get a quote to me for someone to take the cowl off the chimney. When this is fixed I will be able to give a higher mark if satisfied. Other wise, very clean professional and polite.
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Posted 1 year ago
On time, did a great job and very friendly service. Thanks to Jordan and would happily recommend to others.
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Posted 1 year ago
George and Bryan were the engineers who removed our old fireplace and inspected the chimney to ensure it was ready for the installation of our new fireplace. They were both professional, polite and respected our home. They left the work area spotless on completion. I would happily recommend these two and certainly use their expertise again.
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Posted 1 year ago
Enviro-Flame is rated 4.9 based on 450 reviews