Enviro-Flame Reviews

4.9 Rating 450 Reviews
97 %
of reviewers recommend Enviro-Flame
4.9
Based on 450 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Enviro-Flame Reviews
Visit Website

Phone:

02031241588

Email:

enviro-flame@reviews.adtrak.co.uk

Location:

Unit 1 Riverside Industrial Park 16 Lyon Road Wimbledon
Wimbledon
SW19 2RL

Write Your review

Tell us how Enviro-Flame made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Bryan & Andrew at Enviroflame - efficient, clean and very friendly chimney sweep today. Good explanation of the work they had carried out. Happy customer!
Helpful Report
Posted 5 months ago
My chimney was cleaned by Andrew . He was an extremely pleasant young man who took great care to ensure the job was undertaken with minimal mess . He was very willing to answer questions and explain how the machinery worked and the purpose of the smoke test . I would have no hesitation in having him repeat this exercise on a future occasion Mike
Helpful Report
Posted 5 months ago
Bryan, the engineer arrived on time. He was very pleasant and courteous,and explained what he was hoing to do. It was a quick job and he cleaned up well and even shined up the hearth and surround!! Would recommend
Helpful Report
Posted 5 months ago
Very friendly and informative
Helpful Report
Posted 6 months ago
The engineer (Bryan) arrived within the expected timeframe. He was courteous and friendly and put me, the customer, at ease. He explained clearly, and with the right level of detail, what he was going to be doing. He responded quickly, and with clarity, to questions. He did an efficient and effective job and, importantly, left the room in the same condition he found it, having tidied and cleaned after himself.
Helpful Report
Posted 6 months ago
Bryan came and cleaned up the chimney for us in no time! Left it spotless and beautifully clean when done.
Helpful Report
Posted 6 months ago
Bryan did a great job very polite and left everything very clean
Helpful Report
Posted 6 months ago
Bryan and his apprentice, Andrew, did an excellent job with no fuss and no mess !!! Very very very Happy
Helpful Report
Posted 6 months ago
Brian and his apprentice, Andrew, did an excellent job with no fuss and no mess. Both were thoroughly personable and pleasant people to have around. I can’t recommend this firm too highly.
Helpful Report
Posted 7 months ago
Super chimney sweeping service from Bryan and Andrew. Punctual, friendly and neat. Also brilliant service beforehand re booking, payment etc from Amber. Would recommend.
Helpful Report
Posted 7 months ago
Claudio and Andrew were absolutely fantastic and have done a beautiful job. Couldn’t be happier!
Helpful Report
Posted 7 months ago
Jordan and Brian
Helpful Report
Posted 8 months ago
I’m really pleased that I bought my gas fire from Envio-Flame. One year on the after sales service is excellent. In the annual service there was a crack in the coal bed which was promptly replaced without any charge. Envio-Flame is staffed with pleasant helpful people. Special thanks to Jordan, Mandy, Melissa, Amber and others. Very highly recommend this company.
Helpful Report
Posted 8 months ago
When looking for a fire a wood burning place, no place came anywhere near close to the help and support I have had with EnviroFlame. From the initial advice and support with my requirements, right up to the order and delivery, they have been amazing. This was made even better by their prices being more competitive than rival companies. I was espeically impressed with the customer service representative Melissa who has been absolutely amazing with the whole process. I cannot recommend this comany enough. Fiver star customer service and care throughout.
Helpful Report
Posted 9 months ago
Hi Brian was prompt, professional and efficient. Thank you!
Helpful Report
Posted 9 months ago
Brian turned up in time and was very professional, efficient and tidy. Very satisfied with the service. Couldn’t recommend highly enough. Thanks you.
Helpful Report
Posted 9 months ago
Enviroflame was the only company I found that could custom fit a bio-ethanol burner to an original Victorian fireplace with a small grate and which had been converted to gas. Claudio and Jordan did the job very efficiently and left it looking like new. They were a pleasure to have in the house. All round a very good experience and I would certainly deal with Enviroflame again.
Helpful Report
Posted 9 months ago
Very impressed, service was quick and thorough, and the engineer left the fireplace much cleaner and tidier than it was when he arrived!
Helpful Report
Posted 9 months ago
Bryan was very professional and helpful. He did a good job of cleaning our chimneys.
Helpful Report
Posted 10 months ago
Jordan was very professional. Thanks
Helpful Report
Posted 10 months ago
Enviro-Flame is rated 4.9 based on 450 reviews