Energy Generator Sales Ltd Reviews

4.70 Rating 366 Reviews
93 %
of reviewers recommend Energy Generator Sales Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.67 out of 5
Read Energy Generator Sales Ltd Reviews

About Energy Generator Sales Ltd:

Energy are a family business based in Buckinghamshire in the heart of England. We sell and hire generators to businesses and individuals across the UK, offering the very best levels of service to all of our customers.

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01296 871047



Hill View Farm Kimblewick Aylesbury Buckinghamshire, ,

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Ordered online something showing in stock never arrived they said it was on back order now can’t get in touch with them phones no longer work!!! Avoid
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Thought I was getting good service from energy generators when ordering a champion 4000e1 from there website, but they have taken payment 10 days ago and I have since received no further correspondence, they won’t answer any phone calls or emails I have sent so starting to think I have been ripped off? As I can’t achieve any contact with energy generators not even sure if I can cancel my order and get a refund. Duncan
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Thanks for stealing £10,000 from my elderly mother. Well done lying to me hours before your company went bust. I presume you knew you were insolvent when you cashed her cheque.
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Delivery times promised are not kept and they don't reply to emails. Eventually had to cancel my order and go elsewhere and had the same generator delivered the next day.
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On the job, on the money and on time - even in these tricky times. Well done.
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Staff were very helpful indeed, providing information and advice regarding the purchase and responded quickly to my queries. I can definitely recommend them.
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Superb service, great products and super fast delivery. many thanks
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Good website with plenty of choice, written advice & comparisons on which manufacturers are best & where they’re made. Plus further phone help if needed. Ordered mine & it arrived two days earlier than I expected as well!
Energy Generator Sales Ltd 5 star review on 16th December 2021
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Good delivery time … didn’t respond to email about running in on aspen fuel but apart from that a great generator and the cheapest price online…. Glad I spent the extra money on a Honda
Energy Generator Sales Ltd 4 star review on 16th December 2021
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Genset ordered and arrived the very next day - added oil and it started first time. Only slight oddity was that the engine build date was 2017 meaning it had been sitting around for 4 years but I have no hesitation in recommending them; just be aware that for some reason they are not able to take card payments over the 'phone so you have to go the online route (which will probably be fine for most). Friendly, efficient team.
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Great service ....
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they are scammers..I ordered a generator..they then did the..oh theres a delay with the supplier game..I asked to cancel and they wouldnt refund...thieves..if I was closer I would pay these clowns a visit..buyer beware
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Hi, My apologies that delays affected your order. If your refund still has not been processed, please email or call us with your order reference and we will arrange for your refund to be processed as a matter of urgency. Kind regards, James
Excellent service, dispatch & communications
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I wanted advice on a portable generator for my overland vehicle and something as a back up for home. The sales team very knowledgeable and helpful. They guided me to a lower priced one to suit my needs. Arrived fast and very pleased.
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great generator, DHL. damaged it slightly and generator sales sent new replacement straight away , was left very happy
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Outstanding service. The staff were happy to assist in my choice of generator. Further, due to me being a pain with delivery, they contacted me in advance and accommodated my needs.
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I’ve been searching for a generator maintenance company for a while and have finally found one that is knowledgeable and helpful. Their engineer came precisely when he said, took the time to explain what he was doing and why and gave the generator a proper test. 5* on all fronts - thanks
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The product consisting of Champion 92001i generator is great but delivery poor as waited three weeks to receive it.
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Order placed 30th September with 3 - 5 days delivery stated, Now 20th October and no delivery despite numerous promises on the phone. Very poor service.
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Hi, My apologies that you have experienced delays in receiving your order. If this still has not been resolved, please contact us via phone or email with your order reference and we can investigate this issue further. Kind regards, James
4no. Warrior generators were supplied at a competitive price and were delivered on time.
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Energy Generator Sales Ltd is rated 4.70 based on 366 reviews