Encore Travel Reviews

4.95 Rating 152 Reviews
100 %
of reviewers recommend Encore Travel
Merchant Metrics
Customer Service
Communication Channels
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About Encore Travel:

Encore Travel is a family-run independent travel agent based in Chelmsford, Essex.

We believe no two holidays should be the same and a human touch can make all the difference. We take the time to get to know you so we can help you find you’re amazing. Encore Travel will go the extra mile to find you the very best holiday deals, from all-inclusive luxury to budget conscious breaks to all destinations over the world.

As independent advisors also specialising in cruise holidays, our aim is to secure the best cruises, constantly sourcing innovative cruise deals from all major cruise lines and some of the newest cruise ships.

Did you know we also book Jet2Holidays? We can beat online prices and don’t charge any extra for our expertise. If you’ve seen a holiday you like the look of, why not let us have a go at getting you a better price.

All holidays are fully ATOL protected and your money is 100% financially protected by the Travel Trust Association.

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We have used Encore Travel on several of our family holidays and have never been disappointed with the level of help in sourcing the holiday, courtesy, information flow and the holiday itself. Arrangements have run like clockwork and they have always managed to be spot on with the price!
We would have no hesitation whatsoever in recommending them
Always goes the extra mile to make sure you have a great holiday.
Highly recommended
Emily went above and beyond to ensure that we got to have our break in 2020....

The holiday was lovely and I would recommend Encore Travel to anyone looking for a reliable service and value for money...
Emily at Encore Travel is so professional, respectful and friendly. I would highly recommend Encore Travel. The service is wonderful and they certainly have all the information and answers to questions. Thank you so much!!!
Absolutely first class service
Cannot recommend Encore Travel enough! Emily has been great helping us book our honeymoon (albeit our third attempt!) but nothing was too much trouble for her. She is always on hand to answer any questions you may have and we 100% will be rebooking with Encore again.
Super helpful and informative :)
Great service from Emily and Gill, super knowledgeable and friendly. Regular updates and communications sent through with everything from flexible payment options to trip suggestions. Highly recommended.
We have booked a holiday for next year with Encore Travel and this was made easy and simple with the help from Emily. She provided us with all the information we needed and has found the most amazing hotel for us to stay in.
Lovely helpful staff with good advice . Made the process of booking our holiday so easy .
Encore travel...honest professional and well trained proper people undertaking my booking...well done Encore on a first class service that you offer ..regards disgruntled TUI customer
We were very pleased with the service when booking with Encore. Would not hesitate using you again.
We have been look after by Emily she has been so helpful. We made some alterations to our holiday and it was dealt with very efficiently. I had to call Emily several times and she always got back to me very quickly. Thank you for a first class service.
A personalised and great experience from Encore Travel
I am very happy with Emily who was very professional and came up with the best deal ever and, I would seriously recommend their services to everyone who are thinking of a holiday...and a Big thank you to Emily.
Just booked with them for the first time.

Really understood what I was looking for, great options and information for holiday choice.

Emily was really friendly and helpful. Emails replied too quickly with full information provided.

Looking forward to the holiday.
excellent service from rebecca in answering my numerous questions which were many

Recently booked another holiday with Emily and the encore team. Once again high praise for the help and knowledge when choosing a destination and also For looking at the best deals for the best price!

Have recommended to a lot of friends x
Highly recommended, excellent customer service.
Good service with holiday but slightly slow replies and had to chase a couple of times
Encore Travel is rated 4.95 based on 152 reviews