Empire Supplies Ltd Reviews

4.37 Rating 43 Reviews
86% of reviewers recommend Empire Supplies Ltd

About Empire Supplies Ltd: Empire Supplies was established in 2010 with our mission to supply high quality catering products at great, affordable prices. Our products range from refrigeration, cooking appliances, stainless steel fabrication, such as sinks and tables, dishwashers, food preparation equipment, trolleys, shelving, beverage machines and much more. We are also the biggest supplies in the UK of our ECO - friendly grease traps which are required in every new commercial kitchen or cafe. We are constantly growing and put our success down to; • Low Prices - We are committed to supplying catering equipment to all our customers at a low price. If you find a lower published price on the same terms, we will try our best to beat it. • Customer Service - We take hundreds of orders every day, and our specialist teams have been trained to give every call and order the attention our customers deserve. • Next Working Day Delivery - We pride ourselves on next working day delivery on 95% of our items.

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Empire Supplies, Unit 1, River View Business Park Shore Wood Road, Bromborough, Wirral

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Next Day
average delivery time
on-time delivery
Greater than 90%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
"Excellent service, Very speedy delivery Will shop here again"
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"Second Bottle cooler from Empire fantastic service and product, also staff with any queries or requests are very polite. A1 service."
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"Incredible customer service from Louise and an amazing product range."
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"The customer service from Louise and Empire Supplies was incredible. I was advised on the best product for our drinks area and informed at every stage of the order. Thanks Empire Supplies and in particular Louise for a great drinks fridge and experience."
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"Very good"
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"Delighted with purchase, prompt delivery and excellent communication. Highly recommended."
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"Ordered after lunch on Monday and the bottle chiller cabinet was delivered at 10:00 am next day - impressive service!"
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"Having previously been let down by another supplier, we ordered a new cooler from Empire. It was a better price, then great communication and then it arrived the following day - can't fault them at all and would highly recommend!!"
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"Great service the sales person Louise was very helpful and excellent at her job. Customer service 5 star."
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"First class service. Louise was exceptional. Polite, friendly and best of all; when she said she would phone back, she did so promptly. Goods arrived on time. Louise tracked the delivery on the day and advised the delivery time. The sink and tap were great value for money and well packed. All in all as a first time buyer I was a very happy chap. Would recommend Empire Supplies without hesitation. I going to buy another sink unit and taps next year for a domestic kitchen I am planning next year. My thanks once again."
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"good product and very good price"
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"Ordered an under counter bottle fridge which was delivered as promised the vector day. Unfortunately it was not to the specification that was required. Kris from sales department was very helpful and after understanding our predicament he arranged for a replacement fridge which is just the ticket. Thank you for your help and great service. Will recommend to others."
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"Have placed several orders with Empire without hassle. Placed order with them after another supplier let us down badly ~Empire saved the day so our new bar could open. A tale of two experiences No company is perfect (often problems are courier related) and the acid test is always when things go wrong, so that moment will need to be tested. But so far very good."
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"Good value product and a fast and efficient service"
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"Fantastic service , everything went smoothly"
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"Excellent service Thankyou"
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"Thanks was supplying very good and polite staff"
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"great as allways"
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"Fast helpful and friendly service Highly recommended"
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"Extremely helpful staff, excellent service, good quality equipment, would recommend."
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Empire Supplies Ltd is rated 4.37 based on 43 reviews

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Alice, Customer Support