Empire Supplies Ltd Reviews

4.30 Rating 131 Reviews
81% of reviewers recommend Empire Supplies Ltd

About Empire Supplies Ltd: Empire Supplies was established in 2010 with our mission to supply high quality catering products at great, affordable prices. Our products range from refrigeration, cooking appliances, stainless steel fabrication, such as sinks and tables, dishwashers, food preparation equipment, trolleys, shelving, beverage machines and much more. We are also the biggest supplies in the UK of our ECO - friendly grease traps which are required in every new commercial kitchen or cafe. We are constantly growing and put our success down to; • Low Prices - We are committed to supplying catering equipment to all our customers at a low price. If you find a lower published price on the same terms, we will try our best to beat it. • Customer Service - We take hundreds of orders every day, and our specialist teams have been trained to give every call and order the attention our customers deserve. • Next Working Day Delivery - We pride ourselves on next working day delivery on 95% of our items.

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Empire Supplies, Unit 1, River View Business Park Shore Wood Road, Bromborough, Wirral

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
Greater than 91%
accurate and undamaged orders
Greater than 87%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
"Item arrived very quickly. Was very impressed with their service"
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"Excellent service, brilliant communication, delivered the day we wanted. Perfect, couldn't ask for more."
"Reliable service and great product will use again"
"Very good service we are happy with the grill many thanks"
"Fantastic from start to finish. Informed from confirmation to delivery. outstanding product"
"My order arrived with no problems - very good service - very happy"
"Good choice of products. Delivery information was good, with updates from the driver in the hour before arrival."
"We ordered a Hot Cupboard, the product was exactly as described and reasonably priced. Payment was easy via Bank Transfer and delivery was incredibly quick with a friendly and helpful driver. Our only issue was although the dimensions were correct, an extra few mm should have been added for clearance when the doors opened as we can't open them fully. Excellent service all round."
"Order delivered swiftly and the produce meets expectations. Many thanks"
"The staff were courteous and pleasant to work with"
"From ordering, where the lady was very helpful, to delivery, the experience was excellent."
"Tremendous Product,Delivered by ultimate Proffesionals,Nothing to much trouble."
"very happy with the chiller i ordered. came in two days very helpfull driver who deliverd the chiller this is the forth time i have ordered from empire"
"Brilliant product at an excellent price. Absolutely fabulous service from Debbie and Louise who I communicated with. Unfortunately the product arrived broken but bearing in mind this was a double fridge they asked for photos and an explanation of the damage and had a new one delivered and the old one collected within a week. My family is going through a very difficult health situation at the moment so any problem at the moment seems enormous and the ladies made this as pain free as possible and even wished me all the best. Cant recommend highly enough. J Myers"
"excellent service and excellent value, very pleased. Will recommend. Thank you."
"All good, very easy, just as advertised"
"Excellent price, excellent service, and excellent delivery. Especially when I needed it quick as let down by one of your competitors. Thanks 👍"
Empire Supplies Ltd is rated 4.30 based on 131 reviews