How would you rate
"great delivery always packed well"
"Missing items from my order, even items in the box I didnt order! When you are asked to write a 'review' they fail to publish it ! Ohhh I wonder why! The whole place is a shambles!"
"Sadly a jug I ordered arrived with a chipped spout. I called Emma bridgewater and immediately got through. Within three minutes a replacement was ordered for me and I didn't even have to return the broken jug. Unbelievably easy to deal with."