Emergency Assist Ltd Reviews

4.2 Rating 3,418 Reviews
85 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Fortunately, I've never used the call out service, but its an inexpensive peace of mind service, well worth the money. One point though, my automatic renewal was due in December and I didn't notice that that the payment had not gone out of my bank, until early January. I had made several long journeys in that period and if I had broken down, I would not have been covered. So, it would be better if the company could email the customer if the payment has failed to go through.
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Posted 5 years ago
As i haven't had to use the services i can only comment on how easy it was to deal with website when renewing my subscription.
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Posted 5 years ago
Just took out breakdown cover. Website was easy to use and my documentation came through quickly. I hope this efficiency is continued if and when I need a call-out.
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Posted 5 years ago
I have only had to use them twice in 2 years but both times have been good service.
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Posted 5 years ago
I was made aware of when my renewal was due, my only criticism is I wasn’t aware it would come out direct debit without being told and before I had decided to renewal it.
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Posted 5 years ago
First time user can’t give any opinion “sorry”
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Posted 5 years ago
Definitely the cheapest that I could find with a lot more services as standard than more expensive policies. Haven’t had the need to call them at the moment let’s just hope that they deliver
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Posted 5 years ago
Easy to use and good response
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Posted 5 years ago
Easy to use and good response
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Posted 5 years ago
I was recommended by my brother who took out a policy several months ago. Fortunately I haven't had to use the service, but it is reassuring to have someone at the end of a telephone to call in an emergency. Many thanks, Michael.
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Posted 5 years ago
My only dissappointment is i never i was on automatic renewal ,so I never eas sent a renewal email and the money went from my account. I have now rectified that.I must say regardless that you may reemburse customers if they didnt want to renew is besides the point money left my account without me knowing and could have taken me overdrawn . I feel a good will gesture on your part wouldnt go unnoticed Kindest Regards Mr Lloyd
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Posted 5 years ago
I have been a customer for a few years and my experience is that you have very good and helpful people working for you but I don't feel like a valued customer
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Posted 5 years ago
Hi I have not yet needed to use your breakdown service fortunately, so I don't think I am qualified to give an opinion. The only thing I can say is that the price compared with the 2 big breakdown services is good.
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Posted 5 years ago
All seemed to go smoothly and documents received
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Posted 5 years ago
Very good and affordable covers.
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Posted 5 years ago
I am a new customer so it is not possible to review.
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Posted 5 years ago
Second year with emergency assist Ltd, Was quick and simply to renew. Luckily haven’t had to call for assistance but it’s reassuring to know there be assistance if I need it.
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Posted 5 years ago
I have been with Energy Assist for three years now and they seem to tick all the boxes i haven’t actually called them out for a breakdown yet so the real test will be when I’m in need of repair or recovery I hope they are as good as they claim.
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Posted 5 years ago
This is the second year I have had them, but as normally happens all my vehicles have been good boys and I have had no trouble with them touch wood.
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Posted 5 years ago
No problems getting policy. Very helpful stuff. Fortunately have no need for their assistance yet
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Posted 5 years ago
Emergency Assist Ltd is rated 4.2 based on 3,418 reviews