Emergency Assist Ltd Reviews

4.2 Rating 3,417 Reviews
85 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
offered a good price for 2 cars in our family
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Posted 6 years ago
Please ignore previous comments. Have just found my confirmation and documents.
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Posted 6 years ago
Sorted my issue. I had paid to renew my policy but on calling was told that policy had expired without renewing
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Posted 6 years ago
Keeping the price down
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Posted 6 years ago
It was difficult just to obtain a policy number , it took 4 phone calls and 4 e mails later just to get that right, so what will happen when I break down?
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Posted 6 years ago
Hope i never need to use the company if i have a breakdown if the length of time the customer service take to answer a call,but when they did get around to answer my call it was delt with quickly and they where helpfull.
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Posted 6 years ago
I have given them 3 stars as I have only purchased the cover for a second year but not used any of the services provided. The 3 star's are for the price.
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Posted 6 years ago
The service was fine - once it arrived. I was told someone would be with me within an hour, but eventually had to wait over 2.5 hours for the recovery vehicle to arrive. I was told this was due to other accidents in the area, and as I was in a safe place, couldn't really make a fuss about this, but I was frustrated by the delay and by the fact that I wasn't kept up to date. I have however decided to renew my policy and give it a try for another year.
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Posted 6 years ago
I can’t say much about it because I only purchase yesterday. I am hoping that works fine. Thank you
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Posted 6 years ago
The price attracted me
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Posted 6 years ago
Seem to offer everything the leading breakdown services provide at a fraction of the cost time will tell in the unfortunate event I may have to use them can't be any worse than green flag who let me down big time last year
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Posted 6 years ago
Cannot really comment as I have not needed to call on your services so far but no problems joining and renewing my membership.
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Posted 6 years ago
It was only a phone enquiry, not a breakdown. I waited a very long time for somone to answer, eventually when she did, I was cut off after about 10 minutes. I rang back and again I waited ages for her to answer, it was the same woman. She did sort part of my enquiry out, but then gave me an alternative password to use, because I'd lost my previous password, and lo and behold it didn't work when I tried to log in, so i was so frustrated I just left it.
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Posted 6 years ago
I purchased 3 emergency assist. I filled out the form for my husbands vehicle 58 plate to be informed that as it was over 10 years old it could not be covered. It’s not quite 10 years old, but I think this should be advertised before people buy, not after.
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Posted 6 years ago
Documents should be posted,many of us don't have printers. A card to keep in vehicle would help.
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Posted 6 years ago
Good cover at a reasonable price, but disappointed that when I ordered it I asked for cover for mine and my wife's car. When I received the documentation it covered only my car and I have to take out another policy to cover my wife's.
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Posted 6 years ago
price of poliy
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Posted 6 years ago
Easy to use. But it would be better to have a more comprehensive drop-downs of pre- arranged car model rather than manual entry. It is an area for improvement.
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Posted 6 years ago
Only just purchased policy but so far have not had any problems not much else I can say contact me again in six months then I can properly assess the service.
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Posted 6 years ago
I’m unhappy that my membership is auto renewed 1 week before it’s due! The choice to renew should be mine. Also, I like to have it renew on the same date as my car insurance but now it doesn’t as it’s a week too early.
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,417 reviews