Elmhurst Windows Reviews

4.8 Rating 60 Reviews
95 %
of reviewers recommend Elmhurst Windows
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About Elmhurst Windows:

Since the early 1970's, Elmhurst have installed thousands of replacement windows and doors across Leeds and Yorkshire.

Come in and view our latest products at our showroom on Colton Roundabout, LS15 8NN, open 7 days a week or phone us on 0113 264 4505 to arrange a quotation.

The work done was satisfactory and the installation team very efficient and tidy workers. With regards to the last job I had done, administration and customer communication was very unsatisfactory. After paying a sizeable deposit, in terms of percentage of total job cost, nothing happened for 3 weeks, then I had to chase Elmhurst to request a survey to be done. I had to chase Elmhurst for an installation date on 3 occasions. Had to chase invoice and warranty paperwork "many times" after paying the balance. Office administration efficiency, and attention to customer requests gets a 2 out of 10 from me. Still do not have an "official itemised VAT invoice" which makes me think why one has not been issued?? Resent being told that the office was very busy, hence delayed response. Customers do not like being told that the office has been too busy to give them good service and communications.
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Posted 3 years ago
The actual bi folds are great however the time it took and missed deadlines were a problem. Better communication would have got 4 star
Helpful Report
Posted 3 years ago
Elmhurst Windows is rated 4.8 based on 60 reviews