Elmhurst Windows Reviews

Name: Elmhurst Windows
Address: Elmhurst Windows Limited, 3 Austhorpe View, Leeds, Leeds
Rating: 4.78

4.8 Rating 60 Reviews

95 %

of reviewers recommend Elmhurst Windows

Company Reviews

Info

About Elmhurst Windows:

Since the early 1970's, Elmhurst have installed thousands of replacement windows and doors across Leeds and Yorkshire.

Come in and view our latest products at our showroom on Colton Roundabout, LS15 8NN, open 7 days a week or phone us on 0113 264 4505 to arrange a quotation.

Elmhurst Windows 5 star review on 5th May 2023

Mr & Mrs Akbari

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst the workmen were polite, they destroyed part of our front garden when installing the windows and made no apology or comment. We also had to have the walls and banister repaired due to the workmen leaving so much filth. Again, no apology or even recognition that this was unacceptable. One of the ground floor windows would not close or lock once opened...customer service stated that there was nothing they could do for a few days! Luckily the installation foreman came early the next day, although our house was unsecured overnight! Two months in and part of the front door has now broken off. When making a complaint it appeared that this is a common issue with this company! A week after making a complaint there has been no communication from the company about when they will be repairing the door! We were told that we would receive something special in the post as it's the anniversary of the company...nothing appeared. The salesman was polite and helpful...the survey manager stated that he thought the sales people were useless and always getting things wrong. Not the best customer service washing your dirty linen in public like that! Most of the windows seem decent enough...although they should be for the price. One window has a small scratch...we mentioned it but nothing was done and no apology was made.”

Helpful Report

Posted 2 years ago

Thank you very much for your comments where we do value your opinion and equally pride ourselves on our customer service. We appreciate you have left your name as anonymous and we value your privacy. As a result, we cannot recollect any of the comments made but we would like to investigate further. Please call our offices on 0113 264 4505 and ask to speak with our Managing Director Richard Abrahams who would be more than happy to discuss further with you.

Posted 2 years ago

Elmhurst Windows is rated 4.8 based on 60 reviews