Ella Palm Reviews

Name: Ella Palm
Rating: 4.83

4.8 Rating 189 Reviews

97 %

of reviewers recommend Ella Palm

4.8

Based on 189 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

About Ella Palm:

Handmade premium gold, pearl and gemstone jewellery.

We believe that quality jewellery should be attainable and that everyone should have access to the perfect piece to elevate any look.

Our unique collection offers contemporary gold and pearl jewellery with a sophisticated timeless design. We use only the finest precious metals including sterling silver, 18k & 14k gold combined with freshwater keshi, biwa and baroque pearls and semi precious stones to create truly unique handmade pieces. An affordable premium jewellery collection that you will love to style and wear everyday.

Visit Website

Email:

info@ellapalm.com

Location:

shoreham by sea
bn43 5hl

Write Your review

Tell us how Ella Palm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ella Palm 5 star review on 24th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first item I ordered turned out to be not quite what I wanted, the necklace was a little too short, but they made no fuss at all about changing it and sent a slightly longer chain the next day which was perfect. They were very helpful and communicated well. Lovely designs and packaging also :)”

Helpful Report

“Always high quality pieces, unique and beautiful designs very happy with my pearl necklace.”

Helpful Report

“Delighted with my pieces, beautiful items thankyou :)”

Helpful Report

“Gorgeous jewellery and always very good quality, my favourite brand :)”

Helpful Report

“Fab range of jewellery great quality and lovely packaging!”

Helpful Report

“Quick shipping gorgeous pieces!”

Helpful Report

“Beautiful and high quality pieces, even better than the website - which are already gorgeous. Very pleased with my purchase.”

Helpful Report

“The customer service is great - every time I've reached out to the team for sizing help or order questions they have been very responsive, pleasant, and eager to assist. They really make you feel like a valued customer.”

Helpful Report

“Beautiful company, with some amazing pieces and very good quality. I love the range. Such a great company to buy from, easy and quick delivery and very beautiful packaging! You can tell they care :)”

Helpful Report

“Stunning pearl jewellery!! Excellent quality very happy with my order.”

Helpful Report

“Stunning jewellery and beautiful packaging”

Helpful Report

“Beautiful pearl earrings very good quality for the price and came well packaged”

Helpful Report

“Thankyou to Zara for a very friendly and personal service. I had an issue with a pearl bracelet that was unfortunately too small. Within a day they had made the bracelet to suit my size and was delivered the next day. Beautiful pearl jewellery with a lot of care and attention thankyou”

Helpful Report

“I couldn’t recommend Ella Palm enough. Their jewellery is high quality and extremely long lasting. I’ve had my Alexandra necklace for almost two years now and wear it everyday and still in prefect condition. Customer service provided to me was outstanding. Response was really quick and Lucy was super polite and helpful.”

Helpful Report

“Quick shipping and friendly customer service.”

Helpful Report

“So pleased with my purchases.I ordered 5 Lani pearl bracelets for my bridesmaids they all came beautifully presented, can’t wait to give them 🤩 very nice website with a wide selection of pieces 👍”

Helpful Report

“Always such brilliant and efficient delivery times. Products arrive as beautiful as they look on the website in such lovely packaging all ready to be gifted which makes things so easy! ) Highly recommend.”

Helpful Report

“These island earrings are so gorgeous! Great customer service and great affordable unique jewellery . I’ve been very satisfied with your products so far, I wear your pieces daily and they have no signs of tarnishing whatsoever. I’ve recommend you to all my friends 🤗”