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Ella Palm Reviews

4.8 Rating 189 Reviews

97 %

of reviewers recommend Ella Palm

Company Reviews

Product Reviews

4.8

Based on 189 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

About Ella Palm:

Handmade premium gold, pearl and gemstone jewellery.

We believe that quality jewellery should be attainable and that everyone should have access to the perfect piece to elevate any look.

Our unique collection offers contemporary gold and pearl jewellery with a sophisticated timeless design. We use only the finest precious metals including sterling silver, 18k & 14k gold combined with freshwater keshi, biwa and baroque pearls and semi precious stones to create truly unique handmade pieces. An affordable premium jewellery collection that you will love to style and wear everyday.

Visit Website

Email:

info@ellapalm.com

Location:

shoreham by sea
bn43 5hl

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Ella Palm 5 star review on 24th March 2023

Ella Palm 5 star review on 21st October 2022

Ella Palm 5 star review on 7th February 2022

Ella Palm 5 star review on 13th February 2021

Ella Palm 5 star review on 9th November 2020

Ella Palm 5 star review on 9th November 2020

Ella Palm 5 star review on 9th November 2020

4

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered 4 sets of earrings since finding Ella Palm in December and have my eye on a few other pieces. Postage has been very quick on both orders. Items arrive well packaged.”

“This bracelet is just stunning!! Very happy with my purchase.”

“I purchased this necklace as a gift. It is stunning, pearls are very good quality and can be adjusted to a length to suit. Something I’d love for myself and looking forward to gifting it. Excellent packaging in a lovely gift box .”

“Had an issue with a delayed delivery but customer was service was very friendly and helpful, I received the Paloma necklace today and it's gorgeous!”

“The necklace was packaged really nicely and arrived promptly, thank you. I am really happy with it.”

“Quick shipping and stunning jewellery and packaging!!”

“A few weeks after my wife received her pearl bracelet it broke. A new one was sent within a few days without question. Very impressive. I am sure the breakage was a one-off because my wife has several other products from Ella Palm which are holding out perfectly. Many thanks.”

“Really excellent service, gorgeous products. Would highly recommend. Packaging is beautiful too. Have bought from them several times and will continue to!”

“In love with these earrings! The pearls are stunning!! Very happy can’t wait to wear them on my wedding day 🥰”

Ella Palm 5 star review on 21st October 2022

“Stumbled across this brand on Instagram and was so surprised by the quality and care put into this brand! The jewellery is amazing quality and in gorgeous packaging. I have now purchased 4 gifts for friends and they loved them. I would highly recommend this brand to others.”

“Quick and Excellent customer service. I had a link break on a necklace and contacted their customer service. Within a few days I had received a brand new necklace as a replacement. :)”

“The Kendra necklace is beautiful. I've been looking for one like this for ages! Love the gorgeous eco packaging also.”

“Beautiful jewellery and such lovely packaging, my mum adores her Alexandra necklace. Thankyou :)”

“Fast shipping and a stunning pearl necklace, even more beautiful in real life 😍”

“I treated myself to the dawn cuff which I am in love with. It came very well packaged and fast shipping.”

“Over the moon with my bracelet, very quick shipping and love the packaging.”

Ella Palm 5 star review on 7th February 2022

“The jewellery is devine, and the customer service fabulous. Definitely recommend.”

“Excellent customer service and beautiful packaging, love shopping with this brand, the jewellery is always so well presented and very good quality!”

“Excellent customer service - there was an issue with Royal Mail delivering my item but Ella Palm were very quick to respond and resolve the issue. The earrings are beautiful.”

“My order was delayed because of a stock error but Hellana from customer support let me know right away and I received my purchase on Monday. Lovely earrings, definitely worth the wait. I've been looking for the perfect pair of small hoops for some time, I've only worn them for a couple of days but they seem very good quality!”

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Ella Palm is rated 4.8 based on 189 reviews