Scutum South East Reviews

1.0 Rating 1 Reviews
0 %
of reviewers recommend Scutum South East
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Phone:

020 3124 1632

Email:

infosoutheast@scutum-group.co.uk

Location:

33 St James's Square, London
City of London
SW1Y 4JS

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Anonymous
Anonymous  // 01/01/2019
Home alarm contract price increased from £81 to £175 excl VAT. 116% increase, 29 times the current rate of inflation. Despicable way to do business and to treat loyal customers.
Helpful Report
Posted 1 month ago
Hi there Thanks for taking the time to leave this review. We always value feedback on our services positive or negative. Having had the chance to review this case, we thought we best to reply to a few of the comments you have made. We have had to review our pricing model across the board following price increases we have seen. Whilst for many years we have tried to absorb the cost of these increases on behalf of our existing customers, there comes a point where we have been left with no choice but to increase these. We are sorry that on this occasion you have been left unsatified with the pricing on this and whilst we have tried to do something with the price for you we completely understand and are more than happy to terminate your contract with us at no cost and allow us to part ways. All the best, The Scutum South East team
Posted 1 month ago
Scutum South East is rated 1.0 based on 1 reviews