Elite Audio Ltd Reviews

5.0 Rating 272 Reviews
100 %
of reviewers recommend Elite Audio Ltd
5.0
Based on 272 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0800 464 7274

Email:

info@eliteaudiouk.com

Elite Audio Ltd 5 star review on 19th June 2023
Duncan Campbell
Elite Audio Ltd 5 star review on 4th April 2023
Stanley Campbell
Elite Audio Ltd 5 star review on 23rd September 2022
Martin Andrews
Elite Audio Ltd 5 star review on 5th November 2020
Anonymous
Elite Audio Ltd 5 star review on 14th October 2020
John Balman
Elite Audio Ltd 5 star review on 2nd September 2020
Peter Allison
Elite Audio Ltd 5 star review on 26th August 2020
Ryan Horton
22
Anonymous
Anonymous  // 01/01/2019
5
Duncan Campbell
I have been dealing with Elite Audio for last couple of years now and every time has been a plesure, getting some fantastic deals to suit my budget and getting what I really wanted.
Elite Audio Ltd 5 star review on 19th June 2023
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Posted 10 months ago
5
Stanley Campbell
Elite audio smashed it out the bag again, very happy with new purchases, and really can’t stop listening to music on the Audio Physic Codex new speakers. A pleasure to do business with them and defo again in near future.
Elite Audio Ltd 5 star review on 4th April 2023
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Posted 1 year ago
5
Martin Andrews
Having updated both my speakers and Amp over the past 6 months decided to upgrade the Innuos Zenith MK3 which Mark recommended- very happy although Roon sounded veiled & filtered compared to the Sense App which was brilliant. Spoke to Both Mark & Andrew as they have know my system well & decided to demo the Antipodes K50. Having researched the brand & spoken to a number of users on both Roon & Antipodes forums it seemed to offer what I was looking for. After a solid 2 weeks of burn in combined with adding a 2nd MSB PSU to my MSB DAC with sound quality of music played through Roon is simply out of this World. Not only being unbelievably transparent but sounds real & natural without the digital glare I was getting on my Zenith. I can honestly say that my system now is at a point where every time I listen to it I never get tired or think I’m not happy. Thanks to both Mark & Andrew who over the past 4 plus years have helped me achieve now what I consider to be Audio Nirvana. Apologise for the 2 Picasso’s either side of my TV? Need a lesson on editing Suite I think
Elite Audio Ltd 5 star review on 23rd September 2022
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Posted 1 year ago
5
Verified Buyer
I’ve been dealing with the guys from Elite for years and they have always gone the extra mile to not only find a deal that worked for me and my budget but also in terms of helpfulness. Most recently they have helped me transition from a fairly modest system to something altogether more high end and it’s been painless every step of the way. A great dealer with a superb range of desirable kit at every price level.
Elite Audio Ltd 5 star review on 5th November 2020
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Posted 3 years ago
5
John Balman
Just a note to say thank you for the recent transaction. I have taken delivery of the beautiful Triangle Signature Delta speakers in gloss piano black. They are quite magnificent in terms of their appearance and sonic abilities. Unlike my previous very well mannered German Avantis that were very well suited to jazz and classical programme these Deltas have a wonderful flavour suited to rock music. There is an attack and presence that is perfectly suited to the rhythmic drive of rock music that is in no no doubt due to their efficiency and driver array. The forward forming dual woofers deliver tight and forceful yet musical bass whilst the ‘horn’ tweeter offers a superb soundstage. As Mark promised they are an excellent match for the Mark Levinson amp and the results are stunning. Detail retrieval Is superb and a fine balance that is ideal for prolonged listened never resulting in fatigue. For me they represent superb value given their build quality, aesthetics and sonic ability. I was astonished at the physical presence of these speakers. I have been searching for the rhythmic drive of naim with a more accurate sound signature and of course something more reliable! The Levinson/Triangle combination appears to have delivered at last! Thank you mark for your guidance/sales pitch patience and Martyn for delivering Marks promise! The terms of part exchange offered by elite made this upgrade possible. Life is too short for poor hifi
Elite Audio Ltd 5 star review on 14th October 2020
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Posted 3 years ago
5
Peter Allison
This was my 1st time buying from Elite Audio, and I had a very good personal service and help from Rachael and Martyn, so hats off to them. My purchase was handled efficiently and was kept up to date via E-mail, every step of the way. I would recommend them to anyone looking to either purchase new, or pre loved (as I did)
Elite Audio Ltd 5 star review on 2nd September 2020
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Posted 3 years ago
5
Ryan Horton
This is the second time using Elite Audio, First time was for my streamer and just had some Audio Physic Midex delivered. Absolutely brilliant customer service and great products, Very very happy customer.
Elite Audio Ltd 5 star review on 26th August 2020
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Posted 3 years ago
5
Nandu Ullegaddi
Excellent service, from the entire team, in particular initial advice from Mark, Andrew and Martyn. I would highly recommend Elite Audio Ltd. Thank you very much guys, by the way I am loving the very insightful Mark Levinson 585.5 Amplifier fantastic product. 5 Stars. Kind regards Nandu
Elite Audio Ltd 5 star review on 20th August 2019
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Posted 4 years ago
5
Casey LaMaster
I live in the U.S. and wanted to purchase my first set of "Audiophile" quality speakers. I fell in love with the Triangle Australe EZ. Scouring the internet for a good deal I found a set that was used as a demo by Elite Audio. I immediately sent in the money. The system didn't recognize that I was outside the UK ans grossly underestimated the shipping. The next morning I received an email explaining that the shipping would be much more as they wanted to ship air freight with the speakers on a pallet for protection. They apologized for the miscalculated shipping and offered to send me a brand new pair of the speakers instead of the demo's. Of course I agreed, sent in the money for extra shipping. When they contacted me to say that the speakers were ready to ship, they mentioned that I would need to hire a customs broker to help the speakers clear through customs. I did not expect this and was very frightened of the process. A quick google search found me even more frustrated after hearing about peoples horror stories of having their goods destroyed or confiscated at the port because the customs clearance paperwork was not done correctly. I emailed back and said I was not told about this and asked if I could have a refund instead as the whole customs thing sounded too difficult to pull off. I received an email back from Elite Audio's logistics manager Martyn. He calmed me down and assured they would help me throughout the whole process. They pointed me toward a customs broker, played intermediary between myself and the courier. I was simply blown away at the level of professionalism and customer service. Martyn could have taken the easy path and issued me a refund and found a buyer in the U.K. Instead he helped me through every part of the journey. My speakers arrived a few short days later and I am blown away with the quality. I am so glad that I decided to stick it out through the process instead of getting a refund. These speakers are near impossible to come by in the U.S. and they are worth every penny. I work for the Lexus Corporate offices here in the U.S, and part of our motto for customer service is " Treat every customer as you would a guest in your home." This is exactly the kind of treatment I was given by all the people at Elite Audio. I felt like more than just a "dollar sign." Cannot recommend this company enough! You will not be disappointed!
Elite Audio Ltd 5 star review on 22nd May 2019
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Posted 4 years ago
5
Verified Buyer
Absolutely delighted with Elite Audio Ltd. I purchased a new stereo amplifier from them and David and the team were very supportive with my requirements. From the first visit, the service, human attention to customers and no hard-sale attitude is just impeccable. Many people will find the experience of approaching a high-end HiFi business daunting, and although it can be (from my experience of other outlets), this wasn't the case with Elite Audio Ltd and I am sure i will be going back in years to come till I purchase my whole system. The photo is from the listening area I sat at to listen to the amp.
Elite Audio Ltd 5 star review on 15th January 2019
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Posted 5 years ago
5
Michael McCann
Mark and the team at Elite Audio were fantastic even sending me diagrams to assist in the connections to my AV receiver as I purchased a Mcintosh MC452 from Elite Audio Thanks guys and I now know where to come in the future for high end audio Regards Michael
Elite Audio Ltd 5 star review on 22nd August 2018
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Posted 5 years ago
5
Francis Cherukara
I write this not to blindly praise Mark & his team - but on account of genuine experience and excellent support I got. Sure, everyone cares at "selling point" - but it is after sales support which is of even more importance. I consider my selves as a "picky" character and customer and can get annoyed fairly quickly - but Mark was always accommodating and has met my demands as much as possible. After having purchased a high end pair of Speakers about 5 or 6 months back - I always felt the "bass" was lacking. It was paired with Musical Fidelity Amp & CD-DAC units - supplied by Elite again....so power was not the issue. Did some room positioning adjustments - improved the flooring by adding rugs and drapes - changed the cables and gave it more time for the "burn-in" period etc etc - still the "effect" was lacking! Listen to few tracks from Mark Knopfler and you'd understand. Finally some advisers started blaming the brand that they lack bass in general - the cables are lousy - asking me to invest in cables that were expensive than the speakers!! etc etc and I felt so frustrated!. But one fine day - I paid very close attention to individual parts - the tweeter - mid - the two woofers ....and presto! on one of the speakers - of the two woofers, one was "jammed" - not functioning at all!. I contacted Mark after all these months - and he calmed me down, reassuring me and immediately taking up the case with the manufacturer. First they thought it was the cross-over - which was sent to me all the way through international courier - and then it turned out to be the woofer and thus - they sent me the woofer - without any questions - and with apology ....all said and done - my system "rocks" now! One would never anticipate things to go wrong in a brand new high end expensive gear - but I suppose I was the lucky one! Elite audio even offered to pay for the technicians visits home and changing all these units and refixing. The brand Elite represents were also very swift and very supportive and I am so relived that my 10K worth of speakers does live up-to its standard and price tag! I have always thought that a good dealer is not one who sells an item to you - but who takes care of you - even long after the sale has been done. Mark & his team are the best example. Thank you guys!
Elite Audio Ltd 5 star review on 14th August 2018
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Posted 5 years ago
5
Martin Andrews
Having spoken to Both Mark & David I decided to upgrade my Cary pre amp,Lector 4 box DAC& CD transport as I really wanted the convenience of being able to listen to a wide variety of music not just what I had in my collection.Having firstly upgraded my Cary Pre amp to the W4S STP WITH STAGE 2 upgrade as Mark said is was a cracker plus ideal to use with my existing SX1000R mono’s which I loved. First impressions was it was in a completely different league to the Cary both in terms of detail and overall sounding more realistic with greater seperation. Next came the SOtM Ultra bundle along with the Aqua La Scala DAC, firstly love the fact I can use my Ipad to access my playlists using the SOtM which offers not only incredible convenience but more importantly I’m now listening to music I’ve never heard of because of the superb Tidal App which is a joy to use . Next the La Scala which without mixing my words is simply mind blowing in every aspect from seperation which is just stunning, to the overall sound which is as if a filter has been removed from the music as it’s been allowed to breath naturally- although it does need lots of burn in which I was advised , everything just sounds breathtaking in its presentation. It’s always a real pleasure dealing with Elite Audio as they know exactly what they are talking about & just as important to me how to construct synergy with my existing system so it works as it’s best. Highly recommended
Elite Audio Ltd 5 star review on 28th March 2018
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Posted 6 years ago
5
Fergus Wright
In late November I was 6000 miles away in Tucson, AZ for Thanksgiving but I like to check online to see what’s going on at home. Looking at Elite Audio’s website one morning I saw they had a Crayon CFA1.2 amplifier on offer as a Black Friday deal. This piqued my interest. I pondered but let the thought slip. The weekend passed but I had not anticipated Manic Monday and lo and behold the Crayon was still available. What do I do? It was just after breakfast in Tucson and Tucson is 7 hours behind Anstruther so it would have been after 15:00 UK time. Monday’s nearly over! Luckily I have known Mark for more than a few years now and I trust and respect his opinions so I dropped him an email stating my interest in the Crayon and explaining my current location. A few more emails were exchanged and Mark’s response was you’ll love it, it’s yours, have a nice holiday and I’ll see you when you get back. What a nice man. On my return about 10 days later I dragged my sorry jet lagged self up to Elite Audio to collect my amplifier. To cut a long story short when I got it home and installed I had some initial problems with it but with the patience and expert advice of Mark and Martyn these issues were quickly resolved. Since then I have become more familiar with it and am getting to grips with its versatile input matching settings and output configuration to achieve optimal performance. Now I am absolutely blown away by my Crayon CFA1.2 amplifier. It is without doubt to date the most significant purchase I have made in all my years as an audiophile and music lover. I have not enjoyed listening to my Hifi so much. Thanks guys Fergus
Elite Audio Ltd 5 star review on 31st January 2018
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Posted 6 years ago
5
Martin007
Having just upgraded to set of Audio Physic Virgo 25's on Marks recommendation which to say are incredible is a gross understatement, I happened to mention what he would consider would be a good upgrade on my current excellent Krell KAV250a power amp. Having read numerous reviews on Macintosh, Sugden, Cary Audio & of course the other Krell he's mention the Wyred 4 Sound SX1000R's mono's that they had used with great success at various shows & with existing customers. First impressions of the SX1000R's is are these really going to compete with the legendary Krell's etc that everyone seems to rave about over many years, as they simply don't look up to the job. Funnily enough once placed in my system they didn't look unlike the Krell in terms of looks as they are very similar design in both colour & design. After powering them up & leaving for a few hours decided to put on Hells Freezes Over - classic Eagles CD- clearly these mono's are in a very different league to the Krell in every way, soundstage, clarity & very analogue sounding which is the last thing expected from Class D. Although they need a good 2-4 weeks bedding in according to Wyred 4 Sound who I emailed recently, they are something very special . Having spoken to Tony Holt at the company people in the US have been using them in seriously Hi End systems & blown away by them. Mark has also arranged for a Mamp for my centre channel which I'm sure is going to be just as good, What's really amazing is the Wyred 4 Sound product range they aren't stupidly expensive unlike some of the so called competition on the market which is a massive plus for the consumer. Overall Mark has managed to transform what I thought was a great system into what is now a truly breathtaking one along with my bank balance to boot- A true Sales Professional there's no doubt?
Elite Audio Ltd 5 star review on 25th May 2017
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Posted 6 years ago
5
Martin007
Having already bought a Lector Reference CD from Mark which is beyond words compared to any CD costing many times more decided to upgrade my B & W CM10 S2 . Spoke to Mark who recommended The Audio Physic Virgo 25 as they would work really well with my tube system & offer amazing natural sound. Having let them burn in for 3 weeks I was amazed at how natural & musical they sounded compared to the B & W's, however mentioned they still sounded a little bright with the Tellurium Q Ultra Black speaker cables. Mark suggested I try the HiDiamond 7 speaker cables & Diamond 2 XLR as they offered incredible natural detail along with warmth compared with the TQ's. After 3-4 days all I can say is breathtaking rich natural sound without any of the brittleness & harshness that both the TQ's & Kimble Monocle XL offered. Simply put having tried numerous so called amazing brands from Nordost, Kimber, Tellurium Q etc, the HiDiamond not only offer the best sound by miles but just as important I haven't had to sell off all my internal organs to afford them. Once listened to everything else pales in comparison. Outstanding products backed up with quality knowledge & expertise.
Elite Audio Ltd 5 star review on 23rd March 2017
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Posted 7 years ago
5
Michael Turner
I saw the Quad Vena advertised on Ebay for a very reasonale price. I called the number on the advert to get the details of the amp. I spoke to a guy in Scotland (I don't recall his name), who gave me the history of the Quad, and said it was virtually brand new. He also reduced the price, making it an even better deal. It arrived next day in its original packaging and to all intents it was brand new. The sound ig great, both with my ipods through an Arcam Rdac, and with bluetooth. Overall a brilliant experience. Many thanks, Michael Turner.
Elite Audio Ltd 5 star review on 21st November 2016
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Posted 7 years ago
5
Martin Andrews
Having upgraded my system early this year to both Krell power amp & Cary Audio tube pre amp decided I needed to replace my Cambridge CD transport having added a Lector Digicode DAC which offered a massive improvement over the AirDac I used before. By pure accident while on EBay I came across the Lector Digidrive which I know are like gold dust as they are regarded as one of the best transports under 10K . Having spoken to Mark who shared my views on just how good all the Lector products are especially their CD's are decided to order the Digidrive with matching power supply. After around a hours warm up all I can say is the sound is beyond anything I have ever heard including my. brothers Meridian system. Instruments sound so realistic almost as if you are in the room. Look & sound stunning
Elite Audio Ltd 5 star review on 21st October 2016
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Posted 7 years ago
Elite Audio Ltd is rated 5.0 based on 272 reviews