Elevation Balloons Reviews

Name: Elevation Balloons
Address: Elevation BalloonsMile Oak Industrial EstateOswestrySY10 8GA, Oswestry
Rating: 4.52

4.5 Rating 563 Reviews

87 %

of reviewers recommend Elevation Balloons

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Metrics

4.5

Based on 563 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

info@elevation-balloons.co.uk

Location:

Elevation BalloonsMile Oak Industrial EstateOswestrySY10 8GA
Oswestry
SY10 8GA

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Elevation Balloons 5 star review on 14th December 2020

Mrs Jennifer Pritchard

Elevation Balloons 5 star review on 27th November 2020

Anonymous

Elevation Balloons 5 star review on 19th October 2020

Tamanna Miah

Elevation Balloons 5 star review on 23rd July 2020

Mandy Johns

Elevation Balloons 5 star review on 17th July 2020

Tracey Sheppard Ridge

Elevation Balloons 5 star review on 5th June 2020

Zoe Anderson

Elevation Balloons 5 star review on 1st June 2020

Catherine Riches

Anonymous

Anonymous // 01/01/2019

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“Fab balloon and fab service”

Helpful Report

Posted 3 years ago

“Delivery as expected and lovely, high quality product.”

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Posted 3 years ago

“Excellent service, balloons Were fantastic Would definitely be using them again Tt x”

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Posted 3 years ago

“DO NOT ORDER. I ordered a balloon with a gift card. The balloon itself was fine, however the gift card was equally as important due to its meaningful message. It was my best friend's 30th birthday and they misspelled her name on the gift card. Instead of 'Katherine', it was 'Kathrtine' (as shown in photo). I spoke to a staff member on the online chat who was apologetic and offered a refund of £2.99 - the price of the gift card. Personally, I find this insulting as the balloon itself was £19.99 and due to this appalling and careless mistake, the entire present was ruined. What was meant as a thoughtful gift was then dismantled by an error on their behalf. The manager then called me, by my request, who described it as 'bang out of order' but refused to acknowledge my disappointment properly and instead ridiculed my point about it ruining the birthday present. He was extremely insensitive, insincere, and overall obscenely rude. He argued the unconvincing point that the two items are 'separate' and so legally should be only considered for a full refund if both the balloon and gift card are faulty/with errors. Completely ridiculous as the gift card itself is physically attached to the balloon and clearly forms an important part of the present. The discussion got very heated on the phone as he further ridiculed my argument and even laughed on occasion. I was forced to hang up due to being very upset by his shameful and unprofessional demeanor. All in all, I am disgusted by this mistake and more so by the distinct lack of care and tactlessness when it came to resolving my complaint. £2.99 is hardly enough to compensate for this negligence. I further spoke out about this on Instagram have since been blocked by their Instagram account. The professionalism is unforgivable and I will never order from them again nor will I recommend their services.”

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Posted 3 years ago

“Llama balloon was as advertised and really enjoyed by my grand daughter on her birthday.”

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Posted 3 years ago

“Ballon was nice but not what I thought I had ordered , probably my fault and didn’t order right , delivery was as stated”

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Posted 3 years ago

“Great product, fast delivery, packed really well. Thank you!”

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Posted 3 years ago

“Perfect , it’s definitely the best company around so certainly will be using again . My granddaughter was over the moon with her mermaid balloon.”

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Posted 3 years ago

“Balloon arrived as a Birthday suprise for friend, a great price for huge balloon, well packed and great courier service. My only niggle would be it arrived 2 days earlier then the actual date select - BUT, it's better then late and I am happy to support a UK business in light of precedented times. Thank you and would recommend!”

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Posted 3 years ago

“Gorgeous balloon at a good price. My little grand-daughter loved it. Ginormous box which could have been prettier. Great communication.”

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Posted 3 years ago

“superb quality product , it arrived exactly on time , so ..very impressed indeed , i will definitely be using EV again”

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Posted 3 years ago

“Brilliant service! Ordered a month ago. Arrived on date requested and balloon is great. Will recommend.”

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Posted 3 years ago

“Fantastic service. I ordered a balloon for my daughters birthday during Covid 19 Lockdown. It arrived on time and it is still going after 2 weeks. Just about to order another one.”

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Posted 3 years ago

“Excellent quality. So delighted”

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Posted 3 years ago

“Great balloon. My daughter loves it!”

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Posted 3 years ago

“I was not very happy with my purchase at all. Almost £40 spent and when the balloon arrived it looked nothing like the picture, the writing was peeling off already and it was tiny! The string attached had no decoration to it at all. Really disappointing considering the price, I was actually quite embarrassed to give it to my husband.”