“First time customer. Ordered near £100 of stock. Clearly stated the expected dispatch was the next day on their website.
1 week later I receive an e-mail saying it is delayed. I call up the store for 2 weeks after this e-mail, just to be told they expect it in the Friday delivery.
Nearly a month later I do not have my order and there has been no communication & no follow up to e-mails.
Finally I received a refund!
It may be bad timing but I will not use Element Games again.”
“Terrible service, no notification that the item was out of stock, sent numerous emails and voice messages, then in the end I had to have a refund. Will not be using this company again.”
“Not very happy at all. Took my money for an item to be delivered on the 28th.
No notification. Delivery date came and went. Had to log in to their site to find it was now going to be delivered in July.
Poor service.”
“Element Games are a byword for fast, extremely reliable service. I've never been disappointed whenever I've used them, and because of their excellent rewards scheme I'm always coming back. Highly recommended.”
