The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 34,379 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 34,379 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

help@electrictobacconist.co.uk

Write Your review

Tell us how The Electric Tobacconist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Electric Tobacconist 5 star review on 21st April 2024

674

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order and was great it come the next day. Happy with my new vape”

Helpful Report

Posted 2 weeks ago

“Good pricrs, easy to use website with a good variety of products on offer. Dispatched and delivered quickly. Will definitely use them again and recommend to others. 👍”

Helpful Report

Posted 2 weeks ago

“fast service”

Helpful Report

Posted 1 month ago

“Quick swift delivery website easy to use clearly listing products and prices. Unlike other websites selling similar.”

Helpful Report

Posted 1 month ago

“Ordering very easy delivery quick but it seems wherever you order multiple batteries from, one doesn’t work.”

Helpful Report

Posted 1 month ago

“Easy to navigate site and great tips for choosing a flavor to suit your tastes. A speedy delivery 🚚👍👍”

Helpful Report

Posted 2 months ago

“The customer service were really helpful when I needed their assistance”

Helpful Report

Posted 4 months ago

“Stops me from smoking”

Helpful Report

Posted 4 months ago

“very prompt delivery and good variety of liquids for my vape only criticism is very small refill bottles would love larger refills in edge liquids .”

Helpful Report

Posted 4 months ago

“Easy to use. Sleek design”

Helpful Report

Posted 4 months ago

“UWell Caliburn is a wicked machine! Life saver!! Cheap and very cheerful. I also had a deal with the flavours 3 for 9.99 And they gave me an extra pineapple ice flavour for free. However, the nic salts 10ml cherry cola was awful. Nasty Juice nic salts are the best for Uwell Caliburn vapes.”

Helpful Report

Posted 4 months ago

“Great service on delivery.”

Helpful Report

Posted 5 months ago

“super helpful”

Helpful Report

Posted 5 months ago

“Very good but the post office who delivered our et put it in a bin and never put a card in door so it was quite a few days before we found it”

Helpful Report

Posted 5 months ago

“There was a problem with my order when it arrived. Once I returned my order I got a refund same day.”

Helpful Report

Posted 5 months ago

Hi Gillian, thanks for taking the time to leave us a review. We're sorry to hear you have some problems with your 10 Motives refills. I've checked our system and can confirm our team responded to your query within a few minutes of being submitted. We are currently awaiting your response and the return of your faulty refills. Please check your inbox and spam folder in case our response has been delivered there. Best Regards - ET Team

Posted 5 months ago

“Its good, battery lasts but takes ages to charge”

Helpful Report

Posted 5 months ago

“Excellent simple ordering and quick to deliver My only issue is products being out of stock”

Helpful Report

Posted 6 months ago

“Wide range of products, fast UK delivery.”

Helpful Report

Posted 6 months ago

“Competitive prices, quality products and quick delivery every time”

Helpful Report

Posted 7 months ago

“Fast response and good service, price is not bad but not the most attractive shop compared with some shop have loyalty rewards and free gift or free new product tastings.”

Helpful Report

Posted 7 months ago

The Electric Tobacconist is rated 4.9 based on 34,379 reviews