The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 34,379 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 34,379 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 21st April 2024

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A1 company.Fast delivery, Highly satisfied ,great products.”

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Posted 4 days ago

“Great service as always,super quick... which as I always leave it to the last minute is great !”

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Posted 4 days ago

“I've been using ET since covid lockdown and I have used them every month since.Quick free delivery by Royal Mail and orders are never wrong or short!They are super switched on with orders and delivery and bulk buys get discounts.”

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Posted 4 days ago

“I couldn't be happier with my first time purchase. Love it 😊 Came within a day of ordering Easy to order Definitely recommend”

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Posted 4 days ago

“I can't write anything positive because my parcel was lost. It should have been delivered by DPD two days ago and I still don't have it. I simply lost over £60”

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Posted 4 days ago

Hi Mariusz, Thank you for your review. I apologise that your order has not been received as expected. I’ve already discussed this matter with our Customer Support Team, and they are actively collaborating with our delivery partner to locate your order and find a resolution. Please rest assured that we are committed to ensuring you are not left empty-handed, and we will provide a solution promptly. If you have any additional questions or concerns, please don’t hesitate to get in touch. Best Regards, ET Team

Posted 4 days ago

“Happy that i found refurbished item, great price and fast delivery”

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Posted 5 days ago

“Very good service and really helpful”

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Posted 5 days ago

“The service is excellent”

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Posted 5 days ago

“Very simple to get my nic salt liquids 4 for £10. Good deals and quick delivery”

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Posted 6 days ago

“very good liquid”

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Posted 1 week ago

“It is a nice website.”

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Posted 1 week ago

“Finally found a company that sold the compatible items I was after. So easy to order, lovely discount and speed of delivery..Well I ordered Saturday evening and it arrived Monday!!! Will definitely buy from again.”

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Posted 1 week ago

“Been shopping with ET for 4 years, service is excellent, free delivery is as quick as paying for it and the range of products is amazing. Website is so easy to navigate. Would highly recommend ET to anyone. 5 stars.”

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Posted 1 week ago

“No complaints. Always a super fast delivery and any issues dealt with promptly (doesn't happen very often)”

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Posted 1 week ago

“Brilliant company with a really fast and efficient service. I placed my order and it came the next day. I won’t shop anywhere else from now on. A1 service.”

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Posted 1 week ago

“I have been a long term customer - because the prices are competitive, there is a large range of products, and delivery is always very quick. Definitely my "go to" company for vaping products.”

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Posted 1 week ago

“I quit ordinary smoking when I bought an IQOS Iluma kit from electronic tobacconist. Closest thing to ordinary smoking, but with less smell, less tar, and no ash! Also order Terea sticks in packs of 10x20 to save even more money, making them less than half the cost of ordinary cigarettes. Thoroughly recommend.”

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Posted 1 week ago

“very very very quick delivery super pleased, prices are great also!”

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Posted 1 week ago

“I particularly liked the easy to use website which contained an excellent range of products. Ordering was simple and email kept me informed with receipt very prompt. Highly recommended”

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Posted 1 week ago

“I was thrilled to know i can get Heets as all the shops don't stock the ones I have .The ordering was simple and arrived so quickly,i have enough at the moment but will certainly be ordering again from you S.J.Hayter”

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Posted 1 week ago

The Electric Tobacconist is rated 4.9 based on 34,379 reviews