Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 18,781 Reviews

91 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 18,781 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 11th April 2024

232

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“0/5, it still hasn’t arrived yet”

Helpful Report

Posted 1 year ago

“My order arrived late (I’d paid extra to get it within 2 days) so was of no use as trades were booked and I had to go out and buy it elsewhere. I completed returns info and it was collected by Royal Mail on 28/11/22 as I was advised by EW this was the quickest way to get refunded and that I shouldn’t refuse the original delivery. However, I’m yet to receive my refund almost 3 weeks later. Can’t recommend.”

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Posted 1 year ago

“Phone did not work could not afford to send it back as soon as it was plugged in it made a horrible squealing noise tried everything to sort it to no avail”

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Posted 1 year ago

“Haven't received it yet”

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Posted 1 year ago

“Not received it yet”

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Posted 1 year ago

“Well when I received new phone button were after falling out . It would cost so much t return it so I didn't . Was not impressed...”

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Posted 1 year ago

“it would be nice if i had received my order, not happy”

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Posted 1 year ago

“Deliveries on different days some of the order not recieved.”

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Posted 1 year ago

“Placed an order which allegedly was with the courier within a couple of days. It’s now 12 days since and no sign of the order being delivered. I did manage to chat to a customer service representative and told they would investigate but have heard nothing 4 days later. Now every time I try to contact you I am unable to. I’m thinking now that I may have been scammed, my advice to anyone would be to avoid this company at all costs.”

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Posted 1 year ago

“I have not yet received my product which is very disappointing”

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Posted 1 year ago

“Ordered item on 19th November and I am still waiting for it to be delivered - not happy!”

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Posted 1 year ago

“never received product”

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Posted 1 year ago

“Not delivered on time and as such was too late for required use. Won't use again”

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Posted 1 year ago

“Have been waiting for the delivery almost 2 weeks. Avoid,avoid and again avoid !!”

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Posted 1 year ago

“Ordered on the 25/8/22 and still waiting for the product to be delivered on the 04/09/22. Customer services blaming the postal strike but not all down to that I’m sure.”

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Posted 1 year ago

“Ordered on the 23rd August. Despatched on the 27th. Still haven’t received my order!”

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Posted 1 year ago

“If I could I would have done 0 stars, my item was delivered damaged, discussed with them and accepted 10% refund, since then nothing, apart from wanting a review. Will wait and see.”

Helpful Report

Posted 1 year ago

Hello Trevor Sorry to hear this as looking back on the live chat you had opened with our team you happily accepted the 10% refund and left a positive rating on the chat describing our staff as very helpful Kind regards Electrical World

Posted 1 year ago

“I will never ever use you again. Twice they arrived broken”

Helpful Report

Posted 1 year ago

Hello Robert Sorry to see your order arrived damaged Very rarely this can happen from time to time in transit which is something that is out of our control We can see this has been refunded for you now Kind regards Electrical World

Posted 1 year ago

“I am giving you 1star the directors chair in 1 word grap,”

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Posted 1 year ago

“Half of the bulbs were broken. Other wise fine.”

Helpful Report

Posted 1 year ago

Electrical World is rated 4.8 based on 18,781 reviews