“Unfortunately Electrical Discount and the delivery firm are different. The delivery firm kept saying that they would phone me back but never did. They came to the wrong place in my town and left without contacting me. So another delivery time had to be made, in the meantime the food I had was going off. Neither firms offered compensation, one blamed the other. The delivery men just wanted to get going but I insisted to look at the fridge freezer before they left. I had to put my handles on which are loose because the screws were too long.”
“The product - fridge- was faulty from the beginning
They lied and refused to replace
It took 4 months of constant chasing to resolve and fight for a refund
And now they are flat out lying about damaging my property- AVOID!
The actual worst company I have ever dealt with”
“First and definitely the last time I will ever use this company. Waited all day for a delivery however nothing arrived, not even a phone call or email telling me it's not arriving. Next day, I decided to call customer services and all they could do is apologise as there was glitch on their system, it's not in stock but will be soon, blah blah blah. Seriously, what a waste of time. Now I need to wait either 3-5 days for a refund or another 7 days for delivery of item. I would stay clear away from this organisation, even as good will they could have offered a small discount or something other than "I am sorry". Had I not called today, they certainly would not have called me.”
“Appalling conduct. Supplied a faulty hob, dlivered Sept 2020, fitted 04 March this year. Not fully functional - timer does not work. I exercised my statuatory right under the Consumer Rights Act 2015 to request repair or replacement without cost, as fault was found within 6 months of purchase.
The comany tried vainly to evade their statutory obligation on the basis that the claim was outside their "30 day return policy". This is not a valid opt-out and isillegal as it contravenes the above Act. Presumeably, they are used to gettingaway with such excuses.
I have now sent them a statutory letter exercising my statutory right to a full refund. They do not appear to grasp that they have no option.”
“Hello there
I have contacted this company via Amazon where I bought this Samsung fridge. I told them that my fridge doesn't work as it's still in the warranty. They told me to contact Samsung. This is not customer service! I have to throw away shopping that has cost me at least £100 ! Samsung doesn't answer the phone and Electrical Discount UK sit on their fence. I can't believe these believe these people are allowed to sell without honouring the warranty! Amazon should take this into account! I am very angry and I will proceed accordingly.
So NOT recommended! Stay away!”
“Very good produce for very little cost, we were spending double at other supermarkets and coming away with half of what we would for spending far less at ALDI'S. The quality of the food is actually above the other chains.”
“There food is brilliantly priced got a good choice of fresh fruit and begs everything is fresh staff are really nice go pit of there way to help you x”
