Eldon Insurance Services Reviews

1.50 Rating 8 Reviews
13% of reviewers recommend Eldon Insurance Services
501 Review Views (past 24 hours)
11AM - 1PM
60 Review Views
1PM - 3PM
37 Review Views
3PM - 5PM
55 Review Views
5PM - 7PM
78 Review Views
7PM - 9PM
39 Review Views
9PM - 11PM
38 Review Views
11PM - 1AM
18 Review Views
1AM - 3AM
35 Review Views
3AM - 5AM
21 Review Views
5AM - 7AM
40 Review Views
7AM - 9AM
41 Review Views
9AM - 11AM
39 Review Views
11AM
11AM

Popular Questions:

Customer Service

How can I contact Eldon Insurance Services?
Visit Website

Phone:
01174401765

Email:
Georgia.Coffin@rock-services.co.uk

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Eldon Insurance Services made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Telephone
communication channels
"TOTAL SCAM GoSkippy / Eldon Insurance / Debenhams Car insurance is a SCAM!!! I had my insurance with them for 21 days. Paid £157 upfront, £75 deposit and £75 first months premium. Cancelled the insurance on the 21st day and now they want to charge me another £120 to cancel the insurance. Thats £270 to cancel my insurance which I held for 21 days. Tried to speak to a manager but was told there are no managers, none of the staff is helpful, nor do they know what they are doing. Was told "goskippy is a business and we are here to make money and that I'd still have to pay all these charges even if the policy lasted the whole 12 months". Literally a ripoff. I don't understand how is it that these scam companies are allowed to continue to trade. SCAM SCAM SCAM. Beware do not be fooled by their low premiums on any comparison site!!! ABSOLUTE SCAM"
Helpful Report
Posted 3 months ago
Are you Eldon Insurance Services? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Eldon Insurance Services receives and that when things do go wrong, you do your best to put things right. Reply Free
"TOTAL SCAM GoSkippy/ Eldon insurance / Debenham car insurance is a SCAM!!! I had my insurance with them for 21 days. Paid £157 upfront, £75 deposit and £75 first months premium. Cancelled the insurance on the 21st day and now they want to charge me another £120 to cancel the insurance. Thats £270 to cancel my insurance which I held for 21 days. Tried to speak to a manager but was told there are no managers, none of the staff is helpful, nor do they know what they are doing. Was told "goskippy is a business and we are here to make money and that I'd still have to pay all these charges even if the policy lasted the whole 12 months". Literally a ripoff. I don't understand how is it that these scam companies are allowed to continue to trade. SCAM SCAM SCAM. Beware do not be fooled by their low premiums on any comparison site!!! ABSOLUTE SCAM"
Helpful Report
Posted 3 months ago
"Everything"
Helpful Report
Posted 5 months ago
"they are the shittest insurance compnay all their staff are rude and have no manners i nearly died and they forced me to pay for a car that was written off until the end of the agreement i hope they become insolvent"
Helpful Report
Posted 6 months ago
"No service at all, just an excuse to devaluate your claim. No courtesy car, will be 6 days without any vehicle. No communication with broker, Eldon, garage, customer. When your stressed or injured following an accident you have to ring them. They will be to busy to answer you call to claim. They will drag their feet. When they finally return your call it will be taken over to the next day. They want original letters of proof sent via recorded delivery, before any repairs are authorised. The garages contracted don’t answer their phones either, but call to ask where the vehicle had been recovered to, avoided question of courtesy car."
Helpful Report
Posted 6 months ago
"Had accident Wednesday, I’m still without a courtesy car all over the bank holiday weekend. They wanted to check everything to not pay I guess. They use garages that never answer their phones and the garage had to ring me to ask where the vehicle had been towed to? No communication between the broker, insurance company or the garages. Took a few hours to answer my call as I attempted to make a claim. Then sent me a generic letter requiring all my keys, driving license, lease documents, original purchase price documents, Which they wanted recorded delivery. Yet still no car to go anywhere. Without car for 6 days, will wait to see if any response on a Tuesday, the 7th day. The company will find any excuse to not pay out. Been advised to go for reputable companies in future, the banks, post office, supermarkets, Direct Line etc."
Helpful Report
Posted 6 months ago
"If I could give a minus score I would. Passed from pillar to post, staff who read scripts and have less empathy than a dead slug. This bunch of idiots hide behind a front if insurance companies and it would appear to me their to,e is to make your claim as difficult as possible in the hope you will give up. If you hear Eldon Insurance Services abandon hope"
Helpful Report
Posted 8 months ago
"Policy number: BSPC7070017657 Great customer service Amazing turnaround Courteous staff Expedited claim process time and settlement time"
Helpful Report
Posted 1 year ago
Eldon Insurance Services is rated 1.50 based on 8 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support