Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 974 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 974 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 23rd April 2023

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The metal tray was dented, one of the bolts bent and the packaging arrived broken. However, the hen house looks ok.”

Helpful Report

Posted 3 years ago

“We ordered and it surprisingly turned up early after 3 days. All looked good when we opened the box so we arranged to pick up the chickens later that day. Once i started building it I noticed there was damage to two of the panels. I ended up gluing and bending them back as I couldn’t wait as I needed the run. The quality of the house was fair minus some issues with the bolts that I sorted with a screwdriver but I feel the quality of the mesh panel frames were a little flimsy. Maybe the reason they were damaged. Overall it’s doing the job well but I was disappointed by the damage and some of the quality issues. Eggshell offered to replace the damaged frames but there was no point as I’d already got my toolbox out to repair them as I needed the run.”

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Posted 3 years ago

“Very pleased with my purchase - as are the three chickens who live in it! Delivered promptly; well packaged; nothing missing and easy to assemble.Highly recommended.”

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Posted 3 years ago

“The hutch arived in good condition and the instructions (mainly via diagrams) were good if just a little bit small. I constructed it quite quickly and now have two happy bunnies luxuriating in a larger hutch (with sun glasses and parasols, of course).”

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Posted 3 years ago

“Absolutely fantastic service ,very efficient. I purchased my chicken coop for my nan for her 60th she was completely over the moon with it and given her a new burst off life. I definitely would recommend good quality product. happy lockdown thanks again eggshell.”

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Posted 3 years ago

“Very good quality product. We bought this for our grandsons first pets and he was absolutely thrilled with it. Delivery was very good too.”

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Posted 3 years ago

“The rabbit hutch looks pretty and the timer is of an okay quality. With the rain cover it is perfectly suitable for the job. There are some good bits too, like the removable trays and the felt lid. The rabbit likes it ,which is the most important bit to me. Very good customer service too.”

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Posted 3 years ago

“It’s a real shame that the top tray does not fit. I will be lodging a complaint.”

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Posted 3 years ago

“Shocking !! Poor quality coop very weak possibly damaged in transit causing this ? Still awaiting - after 4 weeks of purchasing coop informed customer services and now 6 months down the line they are still refusing to except the coop is faulty even tho providing photographic evidence”

Helpful Report

Posted 3 years ago

“No communication. Nightmare. When the hutch finally arrived, it was damaged, and no one will reply to me now. In short, they just want your money, no customer care at all.”

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Posted 3 years ago

“We bought the Roger XL rabbit hutch and are really pleased with the quality at a good price - the metal trays make for easy cleaning, and plastic tipped feet are great for our soggy weather. The bunnies enjoy the split level and despite our initial worries they got the hang of the ladder very quickly! The rain cover makes it snug for colder weather. A customer service issue was swiftly resolved, so all in all we are very happy with our purchase and the company as a whole.”

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Posted 3 years ago

“Lovely chicken coop fits 4 medium birds nicely. Good timing for delivery and easy to build. Would recommend.”

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Posted 3 years ago

“Pretty poor quality chicken coop. Very light weight, chipped wood and a tear in the roofing fabric on arrival. Plus a warning in the instructions not to expose it to the elements which renders it pretty useless as a chicken coop.”

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Posted 3 years ago

“An eggsellent product, well packaged, well made and looks great. My only slight criticism was the vagueness of the instructions at times. It took a little thinking about!!”

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Posted 3 years ago

“Pros: Item was delivered promptly; instructions were easy to follow; it looks nice. Cons: very poor quality for price, the wood is extremely thin; the top is light and does not lock in place, so I have no doubt that a fox could easily mange to get into this coop (I had to fit a lock there to make it safer. The perches are so close to each other and to the sides of the coop that chickens end up pooing on each other or on the wood sides. I would not recommend it and I doubt it will last more than 1-2 years, if anything.”

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Posted 3 years ago

“I am delighted with this coop and have given it an extra coating of waterproofing as suggested.”

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Posted 3 years ago

“Ordered an Buckingham 8ft Chicken Coop - for rabbits to use. Good quality item, decent instructions (very rare in my experience of these types of building) and once together the item looks good, proper roof covering and is robust. Would recommend.”

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Posted 3 years ago

“Hutches are good quality and well designed. They didn't take long to put together and the covers are well made. My rabbits are very happy”

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Posted 3 years ago

“Great service and very efficient. Delivery driver was great too. I ordered a Smokey XXL rabbit hutch. Really nice quality and very sturdy once put together. Everything fitted together perfectly and really impressed with the quality for the price. Would recommend. (I use the hutch for 4 tiny pet bantams).”

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Posted 3 years ago

“Good well made chicken coop recommend”

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Posted 3 years ago

Eggshell is rated 4.3 based on 974 reviews