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Eggshell Reviews

4.3 Rating 975 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

4.3

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 23rd April 2023

Eggshell 5 star review on 22nd February 2021

Mustafa Egilmez

Eggshell 5 star review on 1st December 2020

Eggshell 5 star review on 1st December 2020

Eggshell 5 star review on 18th October 2020

Eggshell 5 star review on 5th October 2020

Eggshell 5 star review on 24th September 2020

7

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second chicken coop I have bought from Eggshell, the first lasted for many years and I bought this one when it was in the winter sale, so excellent price, but have only now been in a position to build it. Very pleased too, it was easy to put together, managed to do it myself, pieces all good and fitted well. The chickens are now in residence and loving it. Ordering and delivery was excellent and would certainly recommend Eggshell to others with chickens.”

Posted 1 year ago

“Great customer service . i ordered the wrong one and a quick phone call resolved it . and i received my order a few days later . It’s a beautiful chicken coop . i had no problem putting it together , yes things don’t line up and there’s holes in the wrong place , but i added my own and love it . i painted it straight away as it’s soft wood . but i’m sure my rescue hens will be very happy 😊”

Posted 1 year ago

“Really impressed with the quality of the hitch and run. Instructions great too!”

Posted 1 year ago

“Have both a "Betty" and "Gertrude". Luv the way they open in several places incl roof and floor tray comes all the way out. Easy to clean and monitor for red mite or other pests. Customer service is very good”

Posted 1 year ago

“I bought the Granary design with an extension run. It arrived earlier than expected and in excellent condition. One error in the instructions for putting it together - namely the last instruction should have been the first! Other than that it went together easily and quickly. It looks great and I think it's good value for the price. Our girls are very happy in their new home.”

Posted 1 year ago

“Bought a Buckingham and extension this week. Courier DHL screwed up sending part of consignment to Manchester (I live on South Coast) Called Eggshell and they were brilliant and arranged for another box of the missing items to be delivered next day. Great service! The Henhouse and extension are both good quality but could be improved Instructions very poor, some holes did not align properly but easily sorted. Overall good value for money and 100% better quality than the cheap rubbish sold on a well known auction site. My ladies love their new home”

Posted 1 year ago

“They left the box outside my front door when I told them in my back garden if I was out and they delivered the wrong coloured hutch. When I tried to contact then via the phone it just rang out. They have poor customer service.”

Posted 2 years ago

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Posted 2 years ago

“Brought the Windsor coop and the extra run for my girls. Wonderful quality and easy to put together. Plenty of room inside and out.”

Posted 2 years ago

“Ordered on line, delivered within 2 working days. It was relatively easy to assemble and it looks good for a hutch. The frames was split on one of the removable floor trays which was annoying but we chose to glue it rather than return. We got it for Guinea pigs so added a box at the bottom of the ramp to reduce the incline. They are happily running between floors now.”

Posted 2 years ago

“Received the Betty Air chicken coop within a few days, only took my partner and I about an hour to assemble! We have half painted it already and with a few coats I think it should do the job! Not a full 5* just because the wood doesn't feel like the best quality and does splinter a little if you're not careful when screwing bits together, but for the price I think it's good value! A few little bits were cracked on arrival (EG the feet for the coop) but nothing that stopped it from being functional.”

Posted 2 years ago

“I love the design and the raincover is excellent. Really good quality and the rabbit is very happy.”

Posted 2 years ago

“Easy ordering, quick delivery, and assembled by 2 middle aged women. The men kept looking at the boxes!!!!. Have to say for the money well impressed. Definitely recommend.”

Posted 2 years ago

“Wow, what a product- diagram could have been a bit clearer or on-line link to assembly but it is fantastic. Quick delivery too. Thanks Eggshell. ☺️”

Posted 2 years ago

“Windsor XXL chicken coop. Arrived quickly and we have just assembled. The instructions could be a little clearer in places, with some clearer diagrams - I resorted to referring to the photos on the web site, but we got there in the end. The punch marks for some of the fixings didn’t align, but no biggie. We have given it all an additional coat of wood treatment as we assembled. We bought the portable version - not attached the wheels yet, but it is disappointing that the wood in that pack is stained a completely different colour to the coop and run. Not got any hens yet, but I think they’ll be happy in there!!”

Posted 2 years ago

“We already have a chicken coop but ordered The Windsor as we now have more hens. I have to say it was a massive disappointment; it's flimsy, the wood is terribly thin and in fact one piece broke off in the wind as I was assembling it. I'd give it a few months, maybe a year before it's no longer fit for purpose. We paid nearly £80 extra for the cover (worth in actuality about £2.50) and nearly £40 for the 'portable version' which turned out to be a couple of wheels and a few bits of balsa wood. I'd advise anyone to look elsewhere, there are plenty of solid chicken houses available, please don't waste your money like we did. One of the most disastrous online purchases I've ever made.”

Posted 2 years ago

“Overall we are really happy with our coop, and so are our three hens. It's a nice design, and we like that the actual run is detachable, that is a nice feature that I wasn't aware of when we ordered. It's also great that the run is covered so food remains dry and doesn't have to be squeezed in under the coop to be covered. There was a little bit of transport damage, but nothing major. One thing I want to note, though, is that the wood treatment makes the coop a very orange colour, which I hadn't expected. I'm likely going to paint the coop to cover it since it's pretty bright!!”

Posted 2 years ago

“Fantastic service”

Posted 2 years ago

“Lovely hutch easy to put together and solid, guinea pigs are happy.”

Posted 2 years ago

“Quick delivery and advance notice of delivery date. The design is good and it looks good too. Love the opening roof and other portals as it makes cleaning easier. Would order from them again. I think it's just a bit pricey but compensated by the well thought out design”

Posted 2 years ago

“Brought the XXL granary 10ft run with extension. Ever since I’ve owned it for over a month now it has been nothing but a pain and awful customer service. The hinges on the coop door are not big enough and have been put into split wood and the door will not close due to the hinges being uneven and due to this they have now snapped and I am only able to do one bolt up. The bottom tray of the coop keeps falling through, the top does not open as all of the roof panels are too long and over lap. The pull for the door opening has fallen off. The slide door also swells up in the rain and will not close leaving the chickens vulnerable at night. The whole coop swells up in the rain and all doors are difficult to open. The coop itself is very week and the run is not much better. I have called with the issues and sent emails with pictures and I was promised with replacement parts but they never arrived. Save your money and go else where. After spending nearly £500 I wish I had spent a bit more money and brought an eglu omlet. After reading previous reviews I doubt I’ll get my money back yet alone a decent reply from the company. My chickens are now in a useless coop and I now have to spent even more money to make sure they are safe. If I could give this review zero stars I would. Overall I am angry and disappointed and want my money back. If I do not receive a decent reply or compensation I will be going to trading standards.”

Posted 2 years ago

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Eggshell is rated 4.3 based on 975 reviews