Name: Efficient Light
Rating: 4.36

“No problems Fast delivery Product as expected Very good price”

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Posted 5 years ago

“Ordered 5 t4 tubes on Monday, arrived Tuesday morning, £6 postage but fast delivery”

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Posted 5 years ago

“Efficient Light, efficient service and happy with the price. Recommended.”

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Posted 5 years ago

“Prompt and accurate description and delivery.”

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Posted 5 years ago

“Easy to find the right size tube. Well packed. Good service”

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Posted 5 years ago

“As expected”

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Posted 5 years ago

“Quick delivery no problems at all”

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Posted 5 years ago

“Great communication and excellent service. Made sure I had exactly the right items to do the job. Very happy with the speed of delivery and quality of the products.”

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Posted 5 years ago

“Great courtesy, great service, very good prices and fast shipping.”

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Posted 5 years ago

“We ordered some lights for our house which was being renovated in early Dec 2018 - 2 of the 3 line items were "in stock", the remaining one needed to be ordered and was to arrive in the UK on the 10th Jan to be delivered to us shortly thereafter. Payment was required upfront for this reason, so we did so. No goods by the 10th Jan 2019, nor any communication to advise on progress - subsequent chasing produced no results. No email updates as promised; changes of delivery dates made when questioned; had to collect the 2 items that had become available (despite delivery being promised) - another promise on the outstanding item, which never materialised. Finally, having let our electricians down several times, we cancelled the order and requested a refund. No acknowledgement, no refund. Evasive conversations or refusal to deal with over the phone, on one occasion leaving us "on hold" for 40 minutes. It is now 15 Feb and we are still waiting for our refund which has been requested by us and promised by them several times. We will have to consider other action. We wish we had checked these review sites and searched Companies House to look at the accounts before we had proceeded. So we suggest that you consider VERY carefully whether or not you should deal with this company as we would not wish others to share our experiences of dealing with this outfit. I wouldn't leave the shop without the goods in your hands.”

Helpful Report

Posted 5 years ago

“We ordered some lights for our house which was being renovated in early Dec 2018 - 2 of the 3 line items were "in stock", the remaining one needed to be ordered and was to arrive in the UK on the 10th Jan to be delivered to us shortly thereafter. Payment was required upfront for this reason, so we did so. No goods by the 10th Jan 2019, nor any communication to advise on progress - subsequent chasing produced no results. No email updates as promised; changes of delivery dates made when questioned; had to collect the 2 items that had become available (despite delivery being promised) - another promise on the outstanding item, which never materialised. Finally, having let our electricians down several times, we cancelled the order and requested a refund. No acknowledgement, no refund. Evasive conversations or refusal to deal with over the phone, on one occasion leaving us "on hold" for 40 minutes. It is now 15 Feb and we are still waiting for our refund which has been requested by us and promised by them several times. We will have to consider other action. We wish we had checked these review sites and searched Companies House to look at the accounts before we had proceeded. So we suggest that you consider VERY carefully whether or not you should deal with this company as we would not wish others to share our experiences of dealing with this outfit. I wouldn't leave the shop without the goods in your hands.”

Helpful Report

Posted 5 years ago

“Ordered LED strip lights for under kitchen cabinets which arrived as promised and described. Very easy to fit and very pleased with value and performance of lights.”

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Posted 5 years ago

“Have used Efficient before and both then and now I was pleased with the goods although this time the package was damaged but thankfully the goods were OK.”

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Posted 5 years ago

“A speedy service, and goods arrived securely packaged. Thank you.”

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Posted 5 years ago

“Ordered a Matilda Art Deco Table lamp as a Christmas present, and it was never received in time Payment was taken immediately, hence I 'assumed' the lamp was in stock. Email received to show payment processed, but never received any email acknowledging the order itself I emailed on 3 separate occasions requesting a cancellation of the order, every email ignored to date 10 days after Christmas I received an email from DPD showing a dispatch being finally made Thanks for nothing, but it's too late now! I've already raised this through Paypal - where's my refund? By the way, the lamp is still awaiting collection at the collection point - I have no intention of collecting it in the circumstances REF: INVOICE 000002262 (no order ref - never provided to me)”

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Posted 5 years ago

“Excellent service again, we will continue to use you and recommend you to our friends Excellent packaging Regards”

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Posted 5 years ago

“Thanks light arrived before Christmas I was pleased with the prompt service many thanks used to be able to get these lights at B&Q but they now use a different design I was glad to find them on your website.”

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Posted 5 years ago

“Only scored 3 stars, this is due to no communication at all until 10/11 days after ordering I emailed twice the second one threatening to open a PayPal dispute. Suddenly the next day received an email saying it will be delivered the next day. No problems with the items work perfectly. Will not use again.”

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Posted 5 years ago

“Haven't yet recieved my order, after several weeks. I've sent several emails to your customer service email address which weren't even acknowledged. Tried calling several times and when I did eventually manage to speak to someone they seemed very confused, put me on hold for some time then told me unconvincingly that it would arrive tommorrow. It didn't. Please just get me my order so I can put this incident behind me. I'll use a bigger, more professional retailer next time.”

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Posted 5 years ago

“Really friendly, helpful and creative guys! I had a bit of backwards and forwards to get the correct replacement lamp I needed but they were really helpful and exchanged it right out!”

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Posted 5 years ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Efficient Light Reviews