Edecks Reviews

3.55 Rating 352 Reviews
61% of reviewers recommend Edecks

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Next Day
average delivery time
98%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
"I am renovating a large garden shed/store room and needed to match existing loglap and shiplap cladding with treated replacements due to rot and insect attack. Edecks were the only supplier that had the treated cladding in the lengths required and with free delivery. Delivery was quick and easy. Further refurbishment is now taking place as the weather is mild and dry so another order is likely."
1 Helpful Report
Posted 3 months ago
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"Coral was so very helpful when i placed the order on the telephone. The goods were a very good price - much keener than i could find in Wales. Goods delivered on time and by a very helpful driver. Thank you very much!"
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Posted 3 months ago
"Fantastic service from order to delivery. Will definitely use again"
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Posted 3 months ago
"Cannot fault service."
Helpful Report
Posted 3 months ago
"It great to ring and get some one to asker your question about product and supply what I want. Thanks quick deliver, great price Great product"
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Posted 3 months ago
"Prompt service and good communication with delivery"
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Posted 3 months ago
"Just as well I ordered too much as three of the 3m planks were so damaged they could not be used. Excellent service though otherwise with very quick delivery"
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Posted 3 months ago
"Used this company twice now and all as ordered and on time. Clear information from the call handler and arrived on the day as expected no issues, did have a change around in expected time of arrival but did give plenty of notice. I would say only 1 person delivered the 5 foot fence panels so you would need an able body person there on delivery to help items off the lorry and onto your property safely."
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Posted 3 months ago
"Exactly what I ordered and delivered on time. Good quality timber. Will definitely use again."
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Posted 3 months ago
"The screws were excellent, no pre-drilling required and NO splitting of deckboards or joists etc. Needed more and didn't have to wait very long for 2nd order. Very pleased. Would have been a 5* rating if the delivered goods weren't in a split/torn bag and the plastic tubs holding the screws originally weren't smashed to bits (both times). Not eDecks' fault at all, lazy courier driver/s....."
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Posted 3 months ago
"Good quality, fast delivery, cant fault it."
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Posted 3 months ago
"Ordered Onduline roofing products on the Friday and delivered on the Monday evening. Sales team helpful and delivery driver was also very efficent. Driver rang 1hr prior to delivery. Ian (Northwales)"
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Posted 3 months ago
"excellent, fast delivery, would recommend and use again"
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Posted 3 months ago
"Fantastic service from order to delivery and great products"
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Posted 3 months ago
"Very good price for the 80 metres of hardwood decking and 5.4 metre lengths of timber. Delivery was super quick and even better it was free. Driver left the timber in the location as instructed. Communication was very good and the office checked to confirm our delivery address."
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Posted 3 months ago
"Excellent service, ordered at 7pm Sunday evening and delivered at 3pm on the Tuesday!"
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Posted 3 months ago
"Good web site and fair price. Delivery was very quick, the decking boards are excellent quality, no splits or warping. Very happy with overall service."
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Posted 3 months ago
"First time dealing with this company but most impressed with the process from start to finish. A great choice of materials, good communication and even better delivery process. All the goods I ordered were delivered without damage and very quicly. Most impressed damge"
Helpful Report
Posted 3 months ago
"Helpful staff to advise on what I needed. Great value and fast delivery. Would definitely recommend."
Helpful Report
Posted 3 months ago
"Order arrived late due to a set back but the goods arrived in good condition"
Helpful Report
Posted 3 months ago
Edecks is rated 3.55 based on 352 reviews

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