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EasiDrive Reviews

4.8 Rating 527 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 527 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having an accident is a daunting experience but EasiDrive made things easier. The communication was excellent and straightforward, they always returned my calls and is was good to talk to a person rather than virtually via a computer. My claim was all sorted within 8days so overall I would certainly recommend EasiDrive and a special thank you to James!”

Posted 5 months ago

Good afternoon Sheila, Thank you for taking the time to provide your review, your comments are very much appreciated. I can confirm that your feedback has been relayed to James and all involved. Kind regards EasiDrive

Posted 5 months ago

“I was very impressed with EasiDrive from start to finish. The initial contact was via my insurance company and as soon as they told me EasiDrive would be in touch I received a call from them. The whole process was seamless from the dropping off of the hire car to the collection. Great communication via text and phone calls. I would not hesitate to use EasiDrive in the future and would highly recommend to others.”

Posted 6 months ago

Good afternoon , Thank you for taking the time to provide your review of your experience with us, we aim to provide all of our customers with an effortless experience and we're happy to help. Kind regards EasiDrive

Posted 5 months ago

“Great company, couldn’t be more accommodating. Professional service, which is a rare thing nowadays”

Posted 6 months ago

Good afternoon Craig, Thank you for taking the time to provide your review of your experience with us, we aim to provide all of our customers with an effortless, stress-free experience and we're happy to help. Kind regards EasiDrive

Posted 6 months ago

“Very professional ,I'm really happy with their service”

Posted 6 months ago

Good afternoon Simon, Thank you for taking the time to provide your review of your experience with us, your feedback is very much appreciated. Kind regards EasiDrive

Posted 6 months ago

“Really good service and very helpful.”

Posted 6 months ago

Good afternoon John, Thank you for taking the time to provide your kind review, your comments are very much appreciated. Kind regards EasiDrive

Posted 6 months ago

“The car delivered on time and the driver was very nice and informative.”

Posted 6 months ago

Good afternoon Arvind, Thank you for taking the time to provide your kind review and comments. Kind regards EasiDrive

Posted 6 months ago

“EasiDrive were exceptionally fast, efficient & friendly in dealing with me. I am not technically savvy but they were kind & patient with me. Communication with me was first rate, as was the vehicle & its delivery.”

Posted 6 months ago

Good afternoon Thank you for taking the time to provide your kind review, we aim to provide all of our customers with an effortless experience and we're so happy we could help. Kind regards EasiDrive

Posted 6 months ago

“Delighted with service from EasiDrive. Driver that delivered my car was so pleasant and helpful. So were girls I spoke to and everyone concerned. Would recommend using them to my family and friends. Can’t thank them enough for service provided.”

Posted 6 months ago

Good afternoon Anne Thank you for taking the time to provide your kind review, your feedback is much appreciated and has been relayed to all involved. Kind regards EasiDrive

Posted 6 months ago

“I would recommend 100% answered all questions very friendly gave notice as to when the car had to go back”

Posted 6 months ago

Good afternoon Karleigh Thank you for taking the time to provide your positive review, we're happy we could help. Kind regards EasiDrive

Posted 6 months ago

“Great service, friendly staff. Delivery & collection of car were spot on re times scheduled. Definitely would recommend Easidrive”

Posted 6 months ago

Good afternoon Gillian Thank you for taking the time to provide your kind review. We're happy that we were able to help. Kind regards EasiDrive

Posted 6 months ago

“Very good service and communication and a lovely vehicle which very much matched our needs.”

Posted 6 months ago

Good afternoon Lynn Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 6 months ago

“very pleasant company and alway happy to help me while i had the rented vechicle from them”

Posted 7 months ago

Good afternoon Louise Thank you for taking the time to provide your kind review. We're happy that we were able to help. Kind regards EasiDrive

Posted 7 months ago

“Superb service from start to finish. Very reassuring following a 'no fault' prang. Prompt and courteous, organised replacement vehicle for a few days, and kept me informed throughout the process.”

Posted 7 months ago

Good afternoon Stephen, Thank you for taking the time to provide your positive review. We aim to provide our customers with an effortless experience and we're happy that we could help. Kind regards EasiDrive

Posted 7 months ago

“Excellent service! Great communication from start to finish, kept up to date with progress and no endless waiting on the phone. All staff pleasant and knowledgeable.”

Posted 7 months ago

Good afternoon Fiona, Thank you for taking the time to provide your kind review. Your comments are very much appreciated. Kind regards EasiDrive

Posted 7 months ago

“Very good response to my added predicament. It was sorted quickly and amicably due to my replacement van and repair company. Top marks !!”

Posted 7 months ago

Good afternoon Gary, Thank you for taking the time to provide your review and your kind comments. Your feedback is much appreciated. Kind regards EasiDrive

Posted 7 months ago

“Great service and communication . Could not fault them .Great hire car , repair on mine and could not be happier with them.”

Posted 7 months ago

Good afternoon Jane, Thank you for taking the time to provide your kind review. We're happy that we were able to help. Kind regards EasiDrive

Posted 7 months ago

“From start to finish it was an excellent service from easidrive, courtesy car was immaculate, and was kept informed with any that I needed to no , would highly recommend to anyone in using easidrive”

Posted 7 months ago

Good afternoon Alan, Thank you for taking the time to provide your review and your kind comments. Your feedback is much appreciated. Kind regards EasiDrive

Posted 7 months ago

“Excellent service and very good customer service. Brilliant clean vehicle.”

Posted 8 months ago

Good afternoon Richard, Thank you for taking the time to provide your kind review, your feedback is much appreciated. We're happy that we could help. Kind regards EasiDrive

Posted 7 months ago

“Excellent service provided beyond word's can express, 5 star service provided,”

Posted 8 months ago

Good afternoon Hussain, Thank you for taking the time to provide your kind review of your experience with us. Kind regards EasiDrive

Posted 7 months ago

“Fantastic prompt service. I highly recommend Easidrive.”

Posted 8 months ago

Good afternoon Emily, Thank you for taking the time to provide your positive review, your comments are very much appreciated. Kind regards EasiDrive

Posted 7 months ago

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EasiDrive is rated 4.8 based on 527 reviews