ecodek Customer Service Reviews

ecodek have a Customer Service Grade of A-.


Happiness Grade
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13 Abenbury WayWrexham Industrial Estate

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Customer Service - Good

Industry Average
" Excellent product, great customer service, quick delivery "
posted 1 year ago - E MacCallum
" We have previously had a synthetic deck at our beachfront property. Sadly the product deteriorated in less than half the advertised lifespan. We are delighted with the ecodek replacement and with the advice, assistance and service from ecodek. "
posted 2 years ago - Jeff
" Helpful & efficient service Prompt delivery Excellent product Competitive price "
posted 2 years ago - Barry
" great customer service, very easy to communicate with about order and delivery. The decking looks good in situ, and looks very durable "
posted 2 years ago - Anonymous
" Good efficient service from ordering to delivery. Lengths made to exact size, eliminating waste. Choice of colours to blend with paint on the building. Fast delivery and a very helpful driver. Would definitely use again and recommend. "
posted 2 years ago - Margaret
" Excellent service from the 1st e mail sent to having it delivered and excellent product "
posted 2 years ago - Chris
" From starting the order to receiving the goods I couldn't fault the service. The staff I spoke to were very knowledgeable and friendly. It was a pleasure dealing with your company. "
posted 2 years ago - Colin
" Product and service excellent however shipping costs were expensive for small order "
posted 2 years ago - David
" The 3rd party delivery service was very poor and they had to break open the package and unload by hand - stressful. "
posted 2 years ago - Stephen
" Excellent service, ecodek timber delivered to my door, all cut to the correct length. Using the colour matched screws and countersinking drill bit the deck was simple to install ( even for me as a complete novice). It looks great, feels nice to walk on (warm on a sunny day) and fingers crossed will last and last !!! Stu Wise "
posted 2 years ago - Stuart
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