ECA Toolfast Reviews

Name: ECA Toolfast
Address: Unit 14 Henley Industrial Park Henley Road Warks, Coventry
Rating: 4.84

4.8 Rating 154 Reviews

97 %

of reviewers recommend ECA Toolfast

4.8

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

024 7660 2080

Email:

webservices@ecatoolfast.co.uk

Location:

Unit 14 Henley Industrial Park Henley Road Warks
Coventry
CV2 1ST

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great products, Nigel and the team always on point and coffee always on tap.”

Helpful Report

Posted 8 months ago

“Those Guys at Aston certainly know their stuff, i puchased a Hiloki 1st fix gas nailer and even though they explained everything to me including warranty to me, i was having problems getting it work phoned the shop spoke to a helpful chap call Dave who said drop it in and he would take a look. Dropped it back and within minutes he got it working explaned where i went wrong did full demostration, common faults, and resetting the firing pin. Came away well happy with the service and well deserves this review. Recomend to all its hard to find place's like this about these days. Dave really knows his stuff. Gave me a discount on my nails too so definitely will be using again”

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Posted 8 months ago

“Great customer services here and can’t help enough”

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Posted 8 months ago

“Great crowd of lads, always a pleasure to go and buy some fixings or kit, nige is always happy to see me and ready with a coffee and a chat , great service 👍🏻”

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Posted 8 months ago

“Billie-Jo was a pleasure to deal with, she was friendly, helpful and knowledgeable”

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Posted 8 months ago

“Great customer service and competitive prices”

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Posted 8 months ago

“Nigel & the lads at the Leicester branch have been looking after me for a long time now . Service is first rate & their trade knowledge is limitless. Even out of hours Nigel will help out sourcing tools or fixings . It’s been a pleasure to trade with him & long may it continue. Complimentary coffee helps also 👍”

Helpful Report

Posted 8 months ago

“This is a great tool shop. I always buy my power tools and fixings from here. Nigel and the team are always happy to help and always offers you a hot drink the minute you walk in the door”

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Posted 8 months ago

“Always provide excellent personal service and the prices are the best around”

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Posted 8 months ago

“Ordering online was so easy and item arrived next day. Cannot ask for a better online Service.”

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Posted 8 months ago

“Been using Eca leicester for 13 years now they are a great lads always sort me out especially Nige top man”

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Posted 8 months ago

“Great bunch of lads at the Newark store. Nothing too much trouble. First port of call if I need anything”

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Posted 8 months ago

“Brilliant customer service at Newark branch , Stuart,john, and Vaughn always sort any issues , coffee offered , and always try to resolve problems,”

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Posted 9 months ago

“Very friendly staff, always very helpful and will do anything to help and go above and beyond to help, great prices, can’t recommend them highly enough”

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Posted 9 months ago

“Best shop known. Staff are great and never short of what you need.”

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Posted 9 months ago

“Large display of tools and all the staff had good knowledge on spec , recommend Newark branch every time”

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Posted 9 months ago

“Newark branch is brilliant. All staff can’t be more helpful. Always knowledgeable. Keep up the good work chaps.”

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Posted 9 months ago

“Along with our purchasing team I like to keep bushiness local in town so use Toolfast ECA Newark to purchase tools etc, what they haven't got in they can get and at competitive prices. Dealing with the counter team is always a pleasure to go in and see, especially to rib the Man Utd supporter!!”

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Posted 9 months ago

“Great service. Jon Dawn always tries to sort out any tooling , if they haven't got it in, then usually the next day. Very friendly atmosphere.”

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Posted 9 months ago

“Jon and the team at newark are absolutely fantastic to deal with. Delt with Jon for 10 years since it opened, always knowledgeable, on the ball, will research products for you, briliant local connections and knows all the local trades so he can advise you from their recommendations on certain products etc first port of call for anything tool related everytime. Wouldn't change what goes on there at all. Maybe better coffee machine but thats it!”

Helpful Report

Posted 9 months ago

ECA Toolfast is rated 4.8 based on 154 reviews