Easigrass Distribution Ltd Reviews

Name: Easigrass Distribution Ltd
Address: The Old Grass Depot Park AvenueLondonUB1 3AJ, London
Rating: 4.45

4.5 Rating 323 Reviews

85 %

of reviewers recommend Easigrass Distribution Ltd

Company Reviews

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Metrics

4.5

Based on 323 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0208 843 4180

Email:

reception@easigrass.com

Location:

The Old Grass Depot Park AvenueLondonUB1 3AJ
London
UB1 3AJ

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Easigrass Distribution Ltd 5 star review on 30th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My lawn is amazing !! The colour is so natural .. it’s so soft .. I have join which u can’t see at all .. the three guys that laid it were great and left it so clean and tidy thankyou”

Helpful Report

Posted 2 years ago

Hey there! Thanks for the awesome review, Marilyn! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Thank you so much! Millie (Easigrass)

Posted 2 years ago

“Outstanding. Ours was a complex project, which was carried out to perfection by a professional and delightful team. We're very pleased with the end result and would highly recommend Easigrass for any job. Thanks again to the management, ground force and office staff, who made it all happen so successfully. Well done.”

Helpful Report

Posted 2 years ago

Hey M Manas, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again! Millie (Easigrass)

Posted 2 years ago

“Today we have had our old grass replaced with Mayfair artificial grass. The 3 man installation team were first class. There was very little mess but it was all cleaned up when they finished. All rubbish was taken away. We cannot praise them highly enough. The finished job looks amazing.”

Helpful Report

Posted 2 years ago

“Professional job done by two lovely men. Everything taken away and left tidy, couldn’t have asked for more. Highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for the kind words, Christine! We’re so happy your experience with Easigrass went so smoothly. I will be sure to feed this back to our Easigrass team to let them know to continue providing great service to awesome customers like you. Thanks again! Millie (Easigrass)

Posted 2 years ago

“Delighted with the quality and installation. Everything tidied up on completion. Only downside is that my neighbour has not yet received his recommendation reward. Disappointingly, no reply to my email when I queried this. Installer was The Artificial Grass Company Cumbernauld.”

Helpful Report

Posted 2 years ago

Hi there Harry, We really appreciate you taking the time to share your rating with us. We are so happy you are pleased with your new lawn and your installation! We would like the opportunity to resolve your feedback regarding recommendation rewards. Please could you contact me at millie@easigrass.com, we’ll work with you to resolve any issues as quickly as possible. Thank you so much! - have a wonderful day! Millie (Easigrass)

Posted 2 years ago

“I spoke to Clair asking for work done on our garden, repairing and redoing work another company had done to a poor standard, particularly with the artificial grass. Neil came round and saw what needed, and I made him aware we have a huge tree stump hidden under a raised bed. He gave excellent suggestions what we can do with it as it was too large to take out and a grinder wouldn’t fit to our garden. It’s now a really nice feature of our garden, and the artificial grass looks brilliant. They resolved every problem the previous company left us with. Very happy we used them, and just wish we did the first time. Would definitely use them for any future work, and will also be looking at there maintenance package. Thanks again”

Helpful Report

Posted 2 years ago

Thanks for the awesome review, Ray! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you again for your kind words! We will be sure to pass them on to Clair and Neil to let them know to keep up the amazing work ☺️ We look forward to seeing you again soon for your maintenance package! Have a lovely day! Millie (Easigrass)

Posted 2 years ago

“We are delighted with our new Easigrass lawn, installed by Easigrass Cambridge. From our initial enquiry Nick promptly visited our home to show us the products & to survey the proposed area for our new lawn.. It was a very reasonable quote & soon Dan & Jamie arrived to carry out the installation. They worked very hard throughout the day removing our old lawn & preparing most meticulously the ground before laying the new Easigrass lawn. We were most impressed with their professional, friendly & polite manner. After the installation they left the garden very neat & tidy. The quality of the grass is excellent: very thick & luxurious..... & will looks wonderful! The after-care package which Nick offered to maintain the lawn throughout the year is also excellent value: this will ensure the lawn is kept in very good condition. We would highly recommend Easigrass Cambridge : Nick & his team did a fantastic job!”

Helpful Report

Posted 2 years ago

Thank you for the kind words, G & J Watson! We’re so happy your experience with Easigrass Cambridge went so smoothly. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. ☺️ Millie (Easigrass)

Posted 2 years ago

“Highly recommend Easigrass Glasgow. From the planning to the installation the grass was first class. Very happy with our garden which has been totally transformed. Many thanks to Gordon and his team.”

Helpful Report

Posted 2 years ago

Hi there! thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback! Millie (Easigrass)

Posted 2 years ago

“Very pleased with the result & excellent service, top job, highly recommend. 👍”

Helpful Report

Posted 2 years ago

Hey there! Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. ☺️🙌🏻 Millie (Easigrass)

Posted 2 years ago

“Really really pleased good job done lads that fitted the lawns we're spot on highly recommended Georgina, Selly Oak Birmingham”

Helpful Report

Posted 2 years ago

Hi Georgina! Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work ☺️. Your review means a lot to us. Thank you for choosing Easigrass! Have a great day! Millie (Easigrass)

Posted 2 years ago

“I was on the hunt for a good company to supply and fit the astroturf in my front garden, contacting the Brentwood Easigrass branch was very straight forward. They explained everything clearly and precisely! I then dealt with Rui from the team who came by to take measurements and gave me a confirmed price there and then which was very reasonable. I was also having a new fence fitted which Rui and the team were able to work around that being fitted. The team arrived today to fit the grass, they were on time, professional, polite and informative. They worked through and got the job done in really good timing! We're really pleased with Easigrass's work and would highly recommend them if you've got any garden work that needs doing! Thanks again!!!”

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Posted 2 years ago

Hello Joshua! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Easigrass! We’re here for you anytime. ☺️ Have a wonderful day! Millie (Easigrass)

Posted 2 years ago

“Brilliant service from start to finish from Alistair and his team. They arrived a day ahead of schedule and finished the job in record time. We are more than happy with the end result. Would highly recommend.”

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Posted 2 years ago

Hey Lynne! Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. ☺️ Have a wonderful day Millie (Easigrass)

Posted 2 years ago

“It took me 3 months to get a quote and then when the guy came out to measure up I had to chase him for the actual quote . Then the quotes turned out to be for 3 different customers and the guy said he had lost my measurements - first impressions really bad, avoid and go with companies more local to where you live that value customers”

Helpful Report

Posted 2 years ago

Hi there, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Please feel free to reach out to millie@easigrass.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Millie (Easigrass)

Posted 2 years ago

“Absolutely fantastic from start to finish, thoroughly organised and expertly installed, would highly recommend, thanks so much Easigrass North Staffordshire 😃”

Easigrass Distribution Ltd 5 star review on 21st August 2021

Helpful Report

Posted 2 years ago

Thanks for the awesome review, Amanda! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! I will be sure to pass on your 5-star rating to the team at Staffordshire to let them know to keep up the fantastic work. 🙌🏻 Have a wonderful day! Millie (Easigrass)

Posted 2 years ago

“We are thrilled with our new grass! Sukh and Junio were excellent - professional, courteous, tidy and demonstrated great attention to detail. We had one issue with a burst pipe and they returned to fix it the same day with no fuss at all - superb customer service, well done and thank you.”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. ☺️ Have a fantastic day! Millie (Easigrass)

Posted 2 years ago

“A brilliant job done by a very friendly, efficient and tidy team! Well planned, organised and installed and adapted to our need for accessing the garden without an outside entrance. Our thanks to Alastair and his team (Berkshire West) also for their help and suggestions with the surrounding 'landscaping' work which has given the whole garden a great finish. Would highly recommend.”

Helpful Report

Posted 2 years ago

Hey S & H, I am happy to see that you had a 5-Star experience at Easigrass Berkshire West. Thank you for sharing! We will share this with the store team to let them know to keep up the amazing work. Have a great day Millie (Easigrass)

Posted 2 years ago

“We had a small rooftop terrace that we had Easigrass install an amazing and very real feeling artificial grass. All the people we dealt with from Easigrass did an amazing job and made the whole experience very easy and professional. Would highly recommend Easigrass for their products, installation and after sales service.”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Easigrass! We really appreciate your business. Please let us know what we can do for you in the future. ☺️ Have a wonderful day! Millie (Easigrass)

Posted 2 years ago

“Very well done. Easigrass Steve’s team delivered brilliant work at my patio installation of Belgravia grass. From start to finish team has professionally kept me updated with minute steps they were progressing & finally cleaned up without any spots (as if no soil work was ever done).”

Helpful Report

Posted 2 years ago

Hey Chandrashekar! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! If you are ever looking to have your annual maintenance service for your lawn by our Easigrass professionals, please don't hesitate to send me an email at millie@easigrass.com - I would be happy to help you with anything! ❤️ Have a wonderful day Millie (Easigrass)

Posted 2 years ago

“Very pleased with our new Easigrass Belgravia installation today! Steve and David made a great team - professional, easy-going, and most importantly, hard-working, despite the 30 degree heat! Looks great, expertly laid out, and we've already had a picnic on it. Happy with the service and the product - highly recommended.”

Helpful Report

Posted 2 years ago

Hi there Ali & Dan! Thank you for taking the time to leave us such a fantastic review! I am so happy your experience with Easigrass went so smoothly (even in 30° heat 🥵). I will share this with the Easigrass team to let them know to keep up the amazing work. Thank you again for your feedback, and we look forward to seeing you again! If you are ever looking to have your annual maintenance service for your lawn by our Easigrass professionals, please don't hesitate to send me an email at millie@easigrass.com - I would be happy to help you with anything! ❤️ Have a great day! Millie (Easigrass)

Posted 2 years ago

“well done Easigrass....the guys done an excellent job, the grass looks great( better than i expected ) they arrived on time and were easy to work with....they were polite and hard working (in 30+ temp) please say thankyou to lucian and he`s mate, they are a credit to your company........they deserve a bonus. i would be happy to recommend your company to anyone.”

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Posted 2 years ago

Hey! Thanks for the awesome review, Chris! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate you taking the time to share your rating with us. I will be sure to share this with the team to let them know to keep up their continued hard work and professionalism ☺️ If you are ever looking to have your annual maintenance service for your lawn by our Easigrass professionals, please don't hesitate to send me an email at millie@easigrass.com - I would be happy to help you with anything! ❤️ We look forward to seeing you again, have a wonderful day! Millie (Easigrass)

Posted 2 years ago

Easigrass Distribution Ltd is rated 4.5 based on 323 reviews