Eales Shutters Reviews

4.9 Rating 61 Reviews
97 %
of reviewers recommend Eales Shutters
4.9
Based on 61 reviews
Customer Service
Communication Channels
Telephone, Email

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Had a couple of issues with and old shutter, phone Eales Shutters dealt with mickey and then the communication between them was very quick nothing was to much trouble,fitted the visit to quote and then the repair around my needs and then the work they done was 100% better than what I expected and the price was very reasonable and the guys who come was very good workers and very pleasant one was lee and I can't remember the other blokes name. Definitely recommend and will be using them again for other shutter work!
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Posted 3 weeks ago
Security and accessibility for London businesses is of paramount important. Therefore a swift response and friendly consultancy are vital. Micki and his team have consistently delivered at short notice, at a fair price and with a smile. Thanks very much Eales.
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Posted 1 month ago
If repeat business is an indicator of quality customer service then Eales is my go-to company. They have been nothing but professional in my dealings with them, giving quick replies and when on-site doing a quick, clean and considered job. Gary (fitter) gave me options and choices rather than simply pushing for the most costly option, based on my needs. Totally trusted and will continue to get my domestic garage door custom.
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Posted 3 months ago
Eales provided an excellent service, both in an emergency and then with repairs to my electric garage door, Would highly recommend
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Posted 1 year ago
My garage roller shutter got caught in the tracks and somehow when trying to fix it didn't realise I'd accidentally damaged the control unit. I tried everything to get it working - but sadly nothing worked. After hours of panic, I was given Eales' number. One call to Steven made all the difference. Steven talked me through a few things to try, and I was back up and running. Extremely friendly and professional service. Saved me hundreds of pounds quoted by my home insurers. Had I known about Eales, I'd have had them fit the shutters in the first place. Thanks Eales!
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Posted 1 year ago
This company is just fantastic - My shutters had come off the tracks (French Doors) and the company I normally deal with were giving an appointment date of almost 3 weeks!! I spoke to Micky late on the Monday afternoon and at 11am Tuesday morning, Richard, Steve and Gary were in attendance fixing my blinds. Great bunch of guys and an amazing service. I would also like to add that Eales are very competitively priced. I cannot praise this company enough - Easy 5 stars - Excellent service. Huge thanks to all :)
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Posted 1 year ago
Work was done to the utmost perfection and standards. Would be happy to recommend
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Posted 1 year ago
Fantastic job from start to finish a good family run business that doesn’t take short cuts , 100% customer service. Kind regards Antony .
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Posted 2 years ago
Nice Friendly Service and easy people to deal with. Came out at weekend when shutter jammed and got us back up and running. New shutter now fitted and working nicely.
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Posted 2 years ago
Very happy with the finished product and the installation.
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Posted 2 years ago
Excellent service from initial measure up to completion undertaken by a friendly team
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Posted 3 years ago
We have used Eales Shutters a number of times over the years for gates and shutters. Their staff have always been polite and friendly and most importantly know what they are doing. They set a high standard that other companies can't match.
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Posted 3 years ago
This family owned business is run extremely well, the whole crew are an industrious bunch who really know their work and have provided a fantastic, tailor made product that functions brilliantly and looks fantastic. I cannot recommend Eales highly enough!
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Posted 4 years ago
The circuit board broke on my electric gates. Micky quoted for a replacement board, along with H & S updates plus a service. Mark & Charlie came & fixed everything plus stayed until 8pm until everything was working. Thank you Eales for a great job.
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Posted 4 years ago
Eales Shutters were the only company able to respond for an emergency call out to my store. Where everyone else I called was unavailable Eales had someone out within the hour. Charlie had the shutter fixed in no time and with a sense of humour (much needed after being stuck in the store late). Excellent service all around.
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Posted 5 years ago
Highly recommend Eales, following the completion of new railings fitted at the front of my property. Efficient service from quotation to installation. Professional workmanship. Couldn’t fault the engineers or office staff at all.
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Posted 5 years ago
Had to have a very large gate removed and placed in a different area - not an easy job but the two engineers that Eales sent did an amazing job - they accommodated my ideas whilst the work was ongoing and the engineering involved was top quality.
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Posted 5 years ago
Brilliant service, fast and efficient! Micky at reception is very professional and quick and responsive.
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Posted 5 years ago
I've noticed Eales doing some work locally and I've always seen a good job being done so I asked for more information from one of the guys and they were very helpful. I contacted the office immediately to get a quote in for my garage door. Great quality and service throughout, am so pleased I chose Eales to do the work and I'll be asking them to come back to do railings too. Definitely recommend!
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Posted 5 years ago
I couldn't fault the service received from Eales Shutters, from my initial enquiry through to fitting I was not disappointed. Would definitely recommend, as I have done already.
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Posted 5 years ago
Eales Shutters is rated 4.9 based on 61 reviews