Shire Doors Ltd Reviews

4.68 Rating 209 Reviews
93% of reviewers recommend Shire Doors Ltd

About Shire Doors Ltd: Shire Doors Ltd supply and install Premium Entrance Doors, Aluminium Roof Systems, Aluminium Bifold Doors and Aluminium Sliding Doors all produced By Quality Manufacturers, installed by our fully employed in house fitting teams and include extensive industry leading guarantees.

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Phone:
01274 888180

Email:
info@shiredoors.com

Location:
3-5 Wharf Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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5
Ensor G
"Origin bifolds and korniche roof lights all v good quality and look great. Fitters very competent and pleasant, leaving site clean and tidy. Would recommend without reservation"
5
Hannula T
"From start to finish, the process was remarkable. The product is outstanding and the communication along the way to get it installed is stellar. Everyone was friendly and helpful -- from reception, booking, to installers. We had 2 or 3 minor hiccups along the way, as is expected on any construction project, but nothing was a problem for the team and everything ended up going to plan. Really happy with the knowledgeable install team who really focussed on ensuring our after work on the floor and thresholds was going to end up as we desired. And the top tips from them to avoid problems during the rest of our construction project were super helpful. We are thrilled with our new bifold doors and happy to say Shire Doors have made the entire experience stress free. We'll be getting our doors for Phase 2 of our project from them."
Family M
"Tidy friendly workmen We are waiting for the parts they didnt have to be fitted with no date agreed over two months later"
Dear Mr & Mrs H.

I have just checked and can see we have 2 small drainage caps to install.

I will ensure we contact you tomorrow to arrange to pass by and pop them on, it will take less than 30 seconds.

Apologies that this got missed and thanks for the positive review.
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"The installation went ahead as arranged, there were no issues, they did a very good job."
"Communication with the office could have been better but in general we will use them for the next phase of our conservatory. The bi-fold doors are superb and the installation teams were excellent."
So pleased you are happy with the final results and apologies if our communication did not live up to our usual high standards, it seems we had one too many people off in the run up to the busy Christmas period. We look forward to phase 2.
"Really good company to deal with. There was a slight problem with our lock and they bent over backwards to rectify the issue. Doors are great so far, fitters were really nice guy's and doors look amazing."
"Bought a large number of Origin aluminium windows & 2 gorgeous Spitfire external doors - outstanding products and we are delighted with the finished article. Shire Doors helped us choose from the huge selection of colours, and are good at responding to calls and emails and all our questions. The fitters were punctual, tidy, efficient & courteous, making working with them very easy on all occasions. It is essential to check orders as there are so many options, e.g. hinge & handle positions - worth considering the lower handle position if you intend to fit window blinds in a narrow recess. The score is not a maximum only because we felt our attention was not sufficiently drawn to the aesthetic importance of the external sealant colour. Standard colours included but all RAL colours are available at an extra cost, the latter of which we would have chosen. We have already recommended Shire Doors to friends and family and we will be working with them again as we continue our refurbishment - overall we have been extremely pleased with the results. Thank you Martin, Tudor & Team."
"Great service throughout our house renovation, extremely helpful team from management, admin and the installation guys. I would definitely recommend , a pleasure to work with."
"A couple of installation issues (like the manufacturers sending the wrong door furniture) but these were dealt with quickly and efficiently. A year on and everything remains excellent. A great product at a very competitive price...exactly what you need."
"Very good service at all levels. It was pleasing to deal with a company who didn't think bad mouthing others and pestering you for a decision was the path to gaining your business."
"Very courteous and professional outfit from start to finish. They certainly went the extra mile. We are very happy with our two sets of Origin bifold doors in all white. High quality product with a 20 year guarantee. Really glad we paid more for these doors. They are clearly built to last. Shire doors only lost a star because of the unexpectedly long time from ordering to installation (5 weeks) as it slowed the build down. Would we use them again? Yes absolutely. We wouldn't hesitate to recommend them. Just give yourselves enough time when ordering as they are (justifiably) busy."
"The pre-sale discussions were clear & straightforward. Good communication throughout."
"Overall the sales and fitting service was very good. However there were two things that prevented an "excellent" rating; delivery of incorrect components slightly delayed fitting and an overbearing installation "manager" did not help smooth the process of installation where snags had been identified."
"Although the fitting of the door took longer than I expected I was happy with the end result."
"Happy with the service & the installers were great. Only negative point was the door wasn't fitted the day it was booked in but the problem was rectified & was only delayed by a day. I would definitely recommend & the door looks great."
"Beautiful doors installed well."
"Quality Original aluminium glazing systems installed on time. Good communication too."
"We had an issue with the seals around the glass element of the doors as they weren't 100% perfect. The complaint was taken very seriously and dealt with within 24 hours."
Thanks for your feedback - We aim to provide 5 star service at all times and were happy to respond to your request within 24 hours to trim the gasket which was slightly long. Hope you enjoy your doors.
"Great service from the office staff and management Great product"
"Martin and Tudor both good to deal with. Got order in place quickly as we needed. Doors arrived and fitted on the day as stated. Fitters polite and carried out a good job. Would recommend to others and would use again. Thanks James PJC joinery & Building LTD."
"I was very impressed by Eagre t/as Yorkshire Doors, but less impressed by the product itself. The company were great with the quote service, the price was competitive, the installation process perfectly smooth, the after-sales was really responsive and keen to make sure everything was as it should be. Ten out of ten for the whole team, a pleasure doing business with them. The door looks great, but two disappointing aspects which there's nothing the door company can remedy really....First the lock. I've never had such a faff to operate a lock before. The fit of the key is fiddly and even after the company visited to ease the mechanism, it often takes more than one attempt to ensure the handle has been lifted fully before the key can be turned to lock the door. Both my wife and I find it less easy and more 'physical' than any other lock we've ever used. Then there's the doorframe. I was only told after the fitting that there would be more 'frame whip' than with a timber door. In other words, when you pull the door closed, the frame bends with it to some degree - more than I was expecting. At first the movement was alarming and the door felt flimsy because the draught excluding trim was catching so much on the frame that it bent alarmingly to close it. Once Yorkshire Doors had adjusted it, the movement reduced, but it still looks a little 'flimsy' to me because of the amount of movement compared to a solid timber frame. I'd think some stiff bracing fitted into the frame may alleviate the problem, but that's a design issue. I wish I had known about these issues before purchasing as I may have gone for a different kind of door/lock, but the team at the company really can't be faulted as they've done their best to address the feedback and every aspect of their service has been really spot on."
Thankyou for your responsive feedback, we are pleased to hear the service we provided excelled your expectations. The door we have fitted is a premium composite door and although they do feel different to a traditional timber door and frame it will provide decades of reliable performance with little maintenance required. We will forward your feedback to the manufacturer and see what they say. We thank you for your custom and we are certain the product provided will ensure you are warm and secure for many years to come.
Shire Doors Ltd is rated 4.68 based on 209 reviews

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