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E-Liquids UK Reviews

4.2 Rating 2,318 Reviews

81 %

of reviewers recommend E-Liquids UK

Company Reviews

Product Reviews

4.2

Based on 2,318 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Christopher Camm

E-Liquids UK 5 star review on 3rd March 2023

Millie Devonshire

E-Liquids UK 5 star review on 24th February 2023

E-Liquids UK 5 star review on 17th January 2023

E-Liquids UK 5 star review on 19th December 2022

Nicola Ferguson

E-Liquids UK 5 star review on 17th December 2022

Alexandrina Armour

E-Liquids UK 5 star review on 17th December 2022

Alexandrina Armour

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy. But did not receive and no reply to emails for a refund or where delivery is- its been over 1 month.”

Helpful Report

Posted 8 months ago

“Placed order, got a call next day to say they didnt have the product in stock and would refund me been over a week now and still no refund, tried calling just rings, tried emailing, no response, tried send message on site which says please allow 48 hours and no response to that either Next thing is to request refund through my CC company and report them to the police for fraud”

Posted 1 day ago

“Have not received my order as yet and am unable to contact company. Keep getting message saying session has expired when trying to log a ticket. Payment has been taken and I am extremely unhappy with this service. Would loke to either acrually get to speak to someone or receive a full refund”

Posted 2 days ago

“Order never turned up and can't contact anyone tried emailing loads of times and nothing back. Looking at the reviews this as happening a lot I would not recommend”

Posted 6 days ago

“Spent £50 on liquids and they are all out of date!!! 2022 & 2023”

Posted 1 week ago

“No one has replied to my emails - I have now sent three! My order placed 5th April has not arrived. You state you are ''fanatical about customer service'' on your website but that really doesn't seem the case. I certianly wont be ordering again which is a shame as I hoped I had found a new supplier for my vape products.”

Posted 1 week ago

“Everything is very good! Thank you”

Posted 1 week ago

“Used to be great. Recently had to contact support more than on one order which was marked “complete” but hasn’t arrived. Not going to order again.”

Posted 1 week ago

“I didn't,received the parcel. The worst company, don't buy nothing from them.”

Posted 1 week ago

“DO NOT USE!!! I ordered £50 of liquid and it’s all out of date (2021/2022 and 2023). Sent several emails and had no reply plus the phone number is no longer in use!!! ***DO NOT ORDER FROM THIS WEBSITE***”

Posted 1 week ago

“I placed an order that was delayed and I waited several days for it to be delivered. At the same time, I also had the wrong item when I opened the package. I will never order through you again!!!”

Posted 1 week ago

“It was a terrible experience. I ordered some E-liquids on March 15, 2024 and they didn't arrive after a few weeks. I contacted them many times, but I was able to contact them after two weeks. According to the communication, they claimed that my cargo had been shipped, but there was no tracking number. In the end, the official shipping was confirmed about a month after the order was placed. Their company must have a policy of not valuing customer service at all.”

Posted 1 week ago

“I have not received my item. It was said to be tracked on yodel but they have not.haf any tracking information at all. The E-liquid company is ignore all my emails and replies in regards to this. On the tracking on the website it is saying order completed but it clearly.is not as yodel have not delivered it and I have not received my order!”

Posted 1 week ago

“Saddest service ever”

Posted 1 week ago

“Hello I received part of my order, I am still waiting for the other half of my order, I have not received the Elfa pod kit or the lemon mint pods once I have received this I will happily write a review. Kind regards Debra Brooks”

Posted 2 weeks ago

“Can I take a look at your email? I have sent many emails, but you have not replied to me My order has not had any status until today and has not been shipped Let me provide my ID number. I also sent it by email”

Posted 2 weeks ago

HI Jiaqi, We received your emails but you don’t seem to have read our replies. We received your China ID Number on Sunday and we don’t dispatch orders over the weekend. Rest assured your order is being prepared for immediate dispatch and we will follow up with you when the tracking number is generated. 1 Star reviews really hurt small businesses like ours, we appreciate your eagerness to haver your order dispatched but we didn’t hear back from you regarding your ID for a fair few days :) Kind regards, Antony.

Posted 2 weeks ago

“I discovered your online vape shop while on line . I've gotta say your prices was absolutely 💯 fantastic and delivery was excellent I would definitely buy from E-liquids again absolutely brilliant Thanks Michael”

Posted 2 weeks ago

“Ordered on the 31st of march payed for express shipping it's now the 8th of April and I'm still waiting tracking number don't work and I've emailed twice and no response.. where is my order or my money ???”

Posted 2 weeks ago

“Cheaper than getting in store and quick delivery”

Posted 2 weeks ago

“The product corresponds to the description on the website. Thanks to the seller. I'll order more.”

Posted 2 weeks ago

“The new Bar Juice flavours arrived super quick thanks!”

Posted 2 weeks ago

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E-Liquids UK is rated 4.2 based on 2,318 reviews