edays Reviews

Name: edays
Address: e-days Absence Management, Canalside House, 6 Canal St, Nottingham
Rating: 4.54

4.5 Rating 449 Reviews

94 %

of reviewers recommend edays

Company Reviews

Questions

Metrics

4.5

Based on 449 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 (0)330 300 3403

Email:

enquiries@e-days.com

Location:

e-days Absence Management, Canalside House, 6 Canal St
Nottingham
NG1 7EH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is non-existent. Over 10 days and still no resolution to a problem. Barely any communication from their side.”

Helpful Report

Posted 1 week ago

“It is a very complex system with lots of capabilities but lots of complications and hard to understand set up for the admin end user. Self service is not a user friendly.”

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Posted 2 years ago

Hi Sandra, Thank you for leaving your review. We're sorry you feel this way about Edays however we're eager to make things right! If you contact customersuccess@e-days.com, we're eager to help you with the challenges you're having. Kind regards, Edays

Posted 2 years ago

“This system does everything we need and gets easier and easier to navigate around as improvements continue to be made. I would recommend to anyone.”

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Posted 2 years ago

Hi Lisa, Thank you for your feedback, we do appreciate it! Kind regards, The Edays team

Posted 2 years ago

“We have been using e-days for over 4 years and it has been an invaluable piece of software. Setting up the system and importing data from our previous software was a breeze given the support offered by the e-days team. Issues with the system are very rare and any that are encountered have been dealt with by the experienced and extremely helpful support team within a couple of hours maximum. The cloud based system provides essential portability and means those working from home in this new age of working can still access the system. One fundamental difference between e-days and other absence management systems is that they listen to their customers! There have been numerous occasions where we have suggested an improvements to the system which e-days have actually developed and implemented in following updates. We would recommend e-days to any organisation looking for a reliable, user friendly and dynamic absence management software solution and would strongly encourage a demo with e-days to understand the benefits it can bring to your organisation.”

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Posted 2 years ago

Hi Nathan, A huge thank you for such a wonderful review, we're glad you love Edays as much as us, and as you know, we're always happy to help! :) Kind regards, The Edays team

Posted 2 years ago

“E-days is a fantastic tool to use. The team are always on hand to help at any time with queries and there is a useful guide to search through when needed. Thank you”

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Posted 2 years ago

Hi Justine, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“Much better than using bits of paper. Can be slow at times”

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Posted 2 years ago

Hi Kerry, Thank you for your review. We're sorry to hear that you find the system slow at times. We'd be more than happy to try and support with this if you want to get in touch with either your Customer Success Manager or customersuccess@e-days.com with "Feedback" as the email title. Kind regards, Edays

Posted 2 years ago

“The platform is really easy to use and navigate, we use to generate reports for various departments in the company and it gives the team quick access to see who is in and out of the office. I do find the new FAQ section with videos helpful but sometimes there isn't an answer for what I'm looking for and would still like to be able to contact and speak to someone personally.”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for your review. If you're ever stuck and need an answer, feel free to get in touch with your Customer Success Manager or customersuccess@e-days.com and the team will be more than happy to support you! :) Kind regards, Edays

Posted 2 years ago

“helps the environment by saving paper usage and is ideal when on the go!”

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Posted 2 years ago

Hi Nicola, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“I'm really happy with Edays. I find it really straightforward to use and extremely useful.”

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Posted 2 years ago

Hi Tracey, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“We were well supported in the initial set-up and have since found Edays intuitive to use and an excellent means of absence management.”

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Posted 2 years ago

Hi Carolyn, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“E-Days has reformed my life from using Excel spreadsheets and was a huge asset during Covid, meaning I can track who is self isolating, who has been contacted by Track & Trace and who has tested Positive etc. I can see at a glance who is in the office and set absence limits; if E-Days says 'No', don't ask for the day off!! I have so many categories of 'Absence', I have almost run out of colours to code them, I use it so much :-)”

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Posted 2 years ago

Hi Tracy, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“Very flexible and user-friendly application, I have recommended it and am now rolling eDays out to the rest of the business locations.”

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Posted 2 years ago

Hi Maggie, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“great dashboard with overview on the yearly absence situation easy to navigate and self-explenatory”

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Posted 2 years ago

Hi Massimiliano, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“It does what it says on the tin! I rarely have any problems which I can't work out, as it is a very straightforward system to operate.”

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Posted 2 years ago

Hi Jocelyne, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“E-days makes absence management hassle free and support throughout COVID has been great, staff benefit from the well being widget and customer service is always efficient and helpful.”

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Posted 2 years ago

Hi Paula, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“Visual and flexible tool with full user control enabling our staff to take onus of their own time off. Good controls in place to allow organisations to ensure they are fully in control of the whole system. Would recommend to others.”

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Posted 2 years ago

“The system is useful however we are still waiting for news of when we will get the upgraded version and the communication around this has been very slow.”

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Posted 2 years ago

“While working at home I was pleased to receive instruction for e-days as the need arose. Although at times waiting 3 days and sometimes a full week for assistance seemed to long. I now have a good turn around on any queries I now come across.”

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Posted 2 years ago

“Very useful tool. Design somewhat outdated.”

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Posted 2 years ago

“EASY TO USE AND GREAT TOOL FOR DAILY ADMINISTRATION”

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Posted 2 years ago

edays is rated 4.5 based on 449 reviews