DX Reviews

1.20 Rating 223 Reviews
5 %
of reviewers recommend DX
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Over 7 Days
on-time delivery
Greater than 10%
accurate and undamaged orders
Greater than 75%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Over a week
customer service
1.13 out of 5

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Having read all the dreadful reviews, we were in trepidation as to what would happen to our passport and Indian visa, we needn’t have worried because the courier arrived exactly on time, and was friendly guy. We won’t believe everything we read on the internet in future.
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Posted 1 month ago
Delivered parcel within the time frame allotted very friendly and polite driver. Just a little confusion on the quantity of parcels they said they were delivering but order was correct
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Posted 2 months ago
Absolutely disgusting. I missed the first delivery of a letter which I needed to sign for, I have ried to rearrange delivery, and they are telling me they have already delivered it!!
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Posted 5 months ago
I completely agree with previous post. Got text stating it would be delivered the next day which would have been Wednesday 10th. After checking online tracking stated Friday 12th worked from home that day but no delivery. Was at home until afternoon on Saturday , going online this morning they have claimed to have delivered my passport on Saturday at 0916 and signed for. Phoned Dx up spoke to an extremely rude disinterested lady who would not listen or help stating it had been delivered and would not look into this saying it had been signed for and I would have to chase my missing bank card up with my bank. This is my passport a major concern that they thought it was a bank card
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Posted 7 months ago
DX is rated 1.20 based on 223 reviews