Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 3.96

4.0 Rating 306 Reviews

74 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.0

Based on 306 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Dunster House Ltd 5 star review on 3rd February 2024

David Cullen-Smith

Dunster House Ltd 5 star review on 31st October 2023

Garry E Bell

Dunster House Ltd 5 star review on 4th October 2023

Valerie

Dunster House Ltd 5 star review on 16th September 2023

Shirley Nottingham

207

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great addition to our garden!”

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Posted 1 year ago

“Good products at reasonable prices. Excellent instructions and efficient delivery.”

Dunster House Ltd 5 star review on 5th September 2022

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Posted 1 year ago

“Love our gazebo… really good quality, didn’t give the installation team Any trouble! Delivery on time, good communication 😊”

Dunster House Ltd 5 star review on 3rd September 2022

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Posted 1 year ago

“Ordering time impeccable, Delivery great, assembly of gazebo easy! All round fantastic 👍👍🤘”

Dunster House Ltd 5 star review on 2nd September 2022

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Posted 1 year ago

“Needed a Pergola just to finish off my garden makeover, Dunston House came tops not only in their reviews but on build quality too. I purchased the goods, the delivery date was set and Customer Services kept me up to date with my order. Arrived in good time and fully instructed in the pack for a very easy self-build. 5 stars from the start. Vicky & Neil x”

Dunster House Ltd 5 star review on 30th August 2022

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Posted 1 year ago

“Great Quality, Great Price, delivered ontime.”

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Posted 1 year ago

“Very good very happy”

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Posted 1 year ago

“a very good service they make it so easy very happy the way it went thank you”

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Posted 1 year ago

“This is the second Dunster House log cabin for us. I wouldn’t buy anywhere else. The quality allows for an accurate and precise construction, although we felt the instructions could have been better. For example, one set of instructions for each size of log cabin would be less complicated.”

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Posted 1 year ago

“Fantastic from start to finish in everyway. Quality product.”

Dunster House Ltd 5 star review on 22nd August 2022

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Posted 1 year ago

“Good customer service, very helpful and efficient. Would happily recommend.”

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Posted 1 year ago

“Excellent quality item delivered and un-loaded by two helpful men. My son and I moved the items into the garage (Main panels are quite heavy). My D.I.Y. skills are best described as useless and not helped by some mobility issues so decided to employ a handyman to erect it. When he came the parts needed to be carried through the back of the garage and the utility room to the garden at the rear so I offered to give him a hand when required. Less than an hour later he called me through, I was expecting to be lifting or holding the larger panels but found that the shed was already fully erected and complete. With hindsight I would probably have painted the interior prior to the build but this is only because it is difficult for me to get down low. Treated then painted the exterior in light blue and cream. Looks great but poor state of the neighbour's facia panels would not make a good photo.”

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Posted 1 year ago

“Excellent product. Looks great. Very well made. Cannot fault the service received from Dunster House”

Dunster House Ltd 5 star review on 1st August 2022

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Posted 1 year ago

“Very pleasant company to deal with and very helpful. Delivery were good we would definitely recommend them.”

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Posted 1 year ago

“Fantastic door very good”

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Posted 1 year ago

“Excellent company to deal with. Very helpful and efficient. Quick delivery. Wish all companies were as good”

Dunster House Ltd 5 star review on 8th July 2022

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Posted 1 year ago

“Excellent service.excellent log cabin. I was going to find someone to erect the log cabin,after reading the instructions and watched a couple of videos I decided to build it myself,with my wife helping me. I'm glad i did very proud of the result..Keith”

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Posted 1 year ago

“I purchased a gazebo from Dunster House & the service was excellent, the quality of the gazebo was first class so I ordered some extra shingle tiles for my log store. Even though this was quite a small order the service was just the same & everything was on time & the same quality. Really happy with my dealings with Dunster House!🙂”

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Posted 1 year ago

“Great product and good service. My one slight issue was their refusal to deliver anywhere other than to the front of the house. Every property is different and this created a lot of unnecessary lifting for us when they could have accessed our side gate very easily.”

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Posted 1 year ago

“We recently purchased a 3m x 3m pergola. The pergola arrived in perfect condition and with everything you need to assemble it. It arrived on time and on date as promised. The men that delivered it were polite friendly and helpful, they are a great ambassador to the company. If and when we decide on more purchases we will definitely use Dunster House again. I have recommended them to my friends and family and highly recommend you give them a try.”

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Posted 1 year ago

Dunster House Ltd is rated 4.0 based on 306 reviews