Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.86

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Dunmow Group

4.9

Based on 2,080 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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"Helpful and quick delivery. Would definitely use them again when I need my next skip. Various sizes and friendly staff to talk to if you are unsure of your requirements or the T&Cs."

Dunmow Group 5 star review on 2nd February 2024

Kerys B

"Very happy with Dunmow group. Learned of them through word-of-mouth. The house has a medium-sized L-shaped drive and the arms of the vehicle were able to extend and place the skip beside the house and garage allowing car access. Gave tips like using See-thru bags for recyclables. \r\n\r\nThe window of two weeks (preset) to fill an 8-yard skip is great. The website is user-friendly and then all the bills are itemized so you understand the service. You get what you pay for essentially and when it comes to all this digital stuff it's quite nice is getting a subsequent thank you email from the family. \r\n\r\nWill use them again. A fourth time."

Dunmow Group 5 star review on 18th February 2023

David M

"I have not had much experience of hiring a skip but someone recommended Dunmow Group. No second thoughts, logged in and hired a skip. Will recommend to anyone also as our drive was a bit awkward but no problem for Dunmow Group. Got it right up close to the house thanks to better kitted delivery vehicles. Friendly service. "

Dunmow Group 5 star review on 18th August 2022

David M

"Pleased with the level of service.\r\nSlight confusion on my part over the received emails, but quick response and resolution.\r\nThe delivery driver was very friendly and helpful when seeking guidance relating to 'what can be added'."

Dunmow Group 5 star review on 27th April 2022

Kristopher R

"The service was amazing, the cost was a little more thank others online but worth it. The driver was very helpful and went above and beyond in getting it into the drive. He was polite and would def use again when we need it. Thank you "

Dunmow Group 5 star review on 19th April 2022

Daniel C

"Booked 12 yd Skip online. Very simple process. Delivery and collection dates were easy to arrange , no problems. All correspondence easily accessed.\r\nHighly recommend. "

Dunmow Group 5 star review on 13th April 2022

Maxwell S

Anonymous

Anonymous // 01/01/2019

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Kerys B

Verified Buyer

Show Details

“Helpful and quick delivery. Would definitely use them again when I need my next skip. Various sizes and friendly staff to talk to if you are unsure of your requirements or the T&Cs.”

Helpful Report

Hi Kerys, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

David M

Verified Buyer

Show Details

“Very happy with Dunmow group. Learned of them through word-of-mouth. The house has a medium-sized L-shaped drive and the arms of the vehicle were able to extend and place the skip beside the house and garage allowing car access. Gave tips like using See-thru bags for recyclables. The window of two weeks (preset) to fill an 8-yard skip is great. The website is user-friendly and then all the bills are itemized so you understand the service. You get what you pay for essentially and when it comes to all this digital stuff it's quite nice is getting a subsequent thank you email from the family. Will use them again. A fourth time.”

Helpful Report

Hi David, thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service.i will be sure to pass your comments on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

David M

Verified Buyer

Show Details

“I have not had much experience of hiring a skip but someone recommended Dunmow Group. No second thoughts, logged in and hired a skip. Will recommend to anyone also as our drive was a bit awkward but no problem for Dunmow Group. Got it right up close to the house thanks to better kitted delivery vehicles. Friendly service.”

Helpful Report

Thank you for taking the time to leave us a 5-star review and picture, David! We are so pleased to hear our drivers were able to accommodate your skip drop where required. We look forward to your custom again in the future. Kind regards, Dunmow Group

Kristopher R

Verified Buyer

Show Details

“Pleased with the level of service. Slight confusion on my part over the received emails, but quick response and resolution. The delivery driver was very friendly and helpful when seeking guidance relating to 'what can be added'.”

Helpful Report

Hi Kristopher, thank you so much for taking the time to leave us a 5-star review! We are pleased we were able to work with you to quickly resolve the confusion. We will be sure to pass your great feedback on to our dedicated team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group

Daniel C

Verified Buyer

Show Details

“The service was amazing, the cost was a little more thank others online but worth it. The driver was very helpful and went above and beyond in getting it into the drive. He was polite and would def use again when we need it. Thank you”

Helpful Report

Hi Daniel, thank you so much for taking the time to leave us a 5-star review and upload a great picture! We are thrilled to hear you found our services to be amazing and our friendly drivers to be very helpful. We look forward to your custom again in the future. Kind regards, Dunmow Group

Maxwell S

Verified Buyer

Show Details

“Booked 12 yd Skip online. Very simple process. Delivery and collection dates were easy to arrange , no problems. All correspondence easily accessed. Highly recommend.”

Helpful Report

Thank you so much for taking the time to leave us a 5-star review and a great picture of our skip in good use! We are pleased to hear you found our services to be efficient and easy to book/arrange. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Alex G

Verified Buyer

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“Damaged property, follow up was poor, no empathy or consideration. Compensation offered (was low!!)) hasn’t been paid.”

Dunmow Group 1 star review on 15th January 2022

Helpful Report

Reg P

Verified Buyer

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“What can I say Does what they say to top service Excellent”

Dunmow Group 5 star review on 23rd November 2021

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are pleased you found our service to deliver as we promise, and we look forward to your custom again in the future. Kind regards, Dunmow Group.

Hilary W

Verified Buyer

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“Excellent customer service and the team were super helpful in putting the skip where I wanted it”

Dunmow Group 5 star review on 25th October 2021

Helpful Report

Hi Hilary, thank you very much for taking the time to leave us a great review and uploading a brilliant photo of one our skips. We are thrilled to hear you found our customer service to be excellent and that our friendly delivery staff were able to put the skip where required. We look forward to your custom again in the future. Kind regards, Dunmow group.

G. A

Verified Reviewer

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“Dunmow Group came recommended to me and I can happily say I would recommend them to everyone. Great customer service, good communication and super friendly team who came to take our waste away, couldn’t be happier”

Dunmow Group 5 star review on 9th September 2021

Helpful Report

Thank you for taking the time to leave us a 5 star review and a great photo of our waste collection team busy at work! We are so pleased to hear your feedback on using our friendly team here at Dunmow Group. We will be sure to pass on your feedback and photo to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Bailey

Verified Reviewer

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“Good customer service. The drivers had a narrow awkward road to deliver the skip to our drive/collect. They were brilliant, even making sure our trees were not damaged. Highly recommend the company.”

Dunmow Group 5 star review on 6th April 2021

Helpful Report

Thank you so much for taking the time to leave us a 5 star review and your picture. We are so pleased to hear your feedback on using our service and our friendly drivers being able to position the skip into a tight space. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,080 reviews