“I was surprised to receive this as I cancelled by subscription which took 2 calls and numerous emails I will check that the cancellation email I got has been actioned and you have not taken another payment .I can get your exclusive news a day later with no cost + customer service is poor!”
“It’s very knowledgeable but not reflective of current Street styles enough we feel and very hard to contact the Fashion Team with news stories, store news and collaborations and initiatives we’ve currently got running.
Kindest regards, mark@haddonpr.com”
“Lacks content and VERY EXPENSIVE for very thin amount of pages of nothing. Very disappointed, paper copy a real let down. Not much substance online either. £6.99 for 32 pages of rubbish. Hopefully next copy will be better otherwise unsubscribing.”
“Subscribed but unable to read any articles as I have reached the limit of my 'guest access' have logged out and back in again, still thinks I'm a guest. No hardcopy sent via post”
“I just asked for cancelling my subscribtion before the next payment occured. But you don not cancel it for me as I still waste 21pounds from your website😒I do not know why you told me that you have cancelled and still not do that for me.”
“Since taking the subscription i have had no copies of the magazine delivered. Our office manager has tried to contact you by email & by telephone but to date has no success. Could you please investigate why this has happened & rectify asap.”
Hi Karen, thank you for your feedback. A member of our dedicated customer services team will be in contact shortly in order to investigate the situation further. Kind regards, The Drapers Team.
Hi Mr Sezer Ozgorus. Thank you for your feedback. Our Customer Services Team has contacted you directly with a solution to the issue you were experiencing. Kind regards, The Drapers Support Team
