DPD Reviews

"What went wrong? errm.... your drivers!\r\n\r\nWe have tried to get a parcel picked up from our drive way from the safe space we uploaded to the app on 9th April + 11th April, the drivers look at then leave. saying there is not parcel to collect\r\n\r\n00417404747, 9th April, we had uploaded using your app a picture of the safe space for collection which is by our recycling bin. The guy knocks the door and my autistic son spoke to him through the window, as you can see in the ring door bell camera footage, unfortunately my son had forgotten the information and though he was homeless and offered him an apple instead. However, on the way up the drive he looks at the parcel as well.\r\n\r\n00417448279, 11th April, We again had used your app and safe space, we left an additional note in our window which he read as you can see in the picture... however, HE STILL left it!!\r\n\r\n I have called up this number 0121 275 0500 and you are hoping this these staff could be better and help, but no, you are wrong! They keep sending me back to Curry's and wasting my time to fix YOUR mistakes. One minute they tell you they cannot see the safe space area to check if you have done it, and then the next call they are saying we can see there you have not put a safe space provided even though we have confirmation."

"What went wrong? errm.... your drivers!\r\n\r\nWe have tried to get a parcel picked up from our drive way from the safe space we uploaded to the app on 9th April + 11th April, the drivers look at then leave. saying there is not parcel to collect\r\n\r\n00417404747, 9th April, we had uploaded using your app a picture of the safe space for collection which is by our recycling bin. The guy knocks the door and my autistic son spoke to him through the window, as you can see in the ring door bell camera footage, unfortunately my son had forgotten the information and though he was homeless and offered him an apple instead. However, on the way up the drive he looks at the parcel as well.\r\n\r\n00417448279, 11th April, We again had used your app and safe space, we left an additional note in our window which he read as you can see in the picture... however, HE STILL left it!!\r\n\r\n I have called up this number 0121 275 0500 and you are hoping this these staff could be better and help, but no, you are wrong! They keep sending me back to Curry's and wasting my time to fix YOUR mistakes. One minute they tell you they cannot see the safe space area to check if you have done it, and then the next call they are saying we can see there you have not put a safe space provided even though we have confirmation."

"What went wrong? errm.... your drivers!\r\n\r\nWe have tried to get a parcel picked up from our drive way from the safe space we uploaded to the app on 9th April + 11th April, the drivers look at then leave. saying there is not parcel to collect\r\n\r\n00417404747, 9th April, we had uploaded using your app a picture of the safe space for collection which is by our recycling bin. The guy knocks the door and my autistic son spoke to him through the window, as you can see in the ring door bell camera footage, unfortunately my son had forgotten the information and though he was homeless and offered him an apple instead. However, on the way up the drive he looks at the parcel as well.\r\n\r\n00417448279, 11th April, We again had used your app and safe space, we left an additional note in our window which he read as you can see in the picture... however, HE STILL left it!!\r\n\r\n I have called up this number 0121 275 0500 and you are hoping this these staff could be better and help, but no, you are wrong! They keep sending me back to Curry's and wasting my time to fix YOUR mistakes. One minute they tell you they cannot see the safe space area to check if you have done it, and then the next call they are saying we can see there you have not put a safe space provided even though we have confirmation."

"What went wrong? errm.... your drivers!\r\n\r\nWe have tried to get a parcel picked up from our drive way from the safe space we uploaded to the app on 9th April + 11th April, the drivers look at then leave. saying there is not parcel to collect\r\n\r\n00417404747, 9th April, we had uploaded using your app a picture of the safe space for collection which is by our recycling bin. The guy knocks the door and my autistic son spoke to him through the window, as you can see in the ring door bell camera footage, unfortunately my son had forgotten the information and though he was homeless and offered him an apple instead. However, on the way up the drive he looks at the parcel as well.\r\n\r\n00417448279, 11th April, We again had used your app and safe space, we left an additional note in our window which he read as you can see in the picture... however, HE STILL left it!!\r\n\r\n I have called up this number 0121 275 0500 and you are hoping this these staff could be better and help, but no, you are wrong! They keep sending me back to Curry's and wasting my time to fix YOUR mistakes. One minute they tell you they cannot see the safe space area to check if you have done it, and then the next call they are saying we can see there you have not put a safe space provided even though we have confirmation."

"I am extremely disappointed with the service provided by DPD UK. Today, I received a parcel that was supposed to contain 9kg of dry foods worth nearly \u00a3100. However, when I received, it had been tampered with and contained only a Hay Bag weighing around 3kg. This parcel was dropped off at the Crewe drop-off centre (Unit 1, The Gateway, Beswick Drive, CW1 5NP) by my brother last Friday. I paid nearly \u00a313 for this service on Friday night, and it is unacceptable that I received the wrong items. The lack of accountability and professionalism from DPD is deeply disappointing. Additionally, the customer care representatives were unhelpful and unfriendly, adding to my frustration. This experience has left me feeling incredibly let down and I cannot trust DPD to handle my deliveries in the future."

"Every time you buy something on Amazon or any company and says DPD delivery,you know you are f**ked. \r\n\r\nPaid next day delivery and they would never deliver. \r\n\r\nThey just pick their own time for delivery,no options to reschedule or add other options like deliver to neighbours.\r\n\r\nVery rare to see Amazon driver to drive back and fourth over days to deliver an item. They will make they deliver on first attempt.DPD don't care,worst delivery company ever."

"Item damaged on arrival,heard the driver throw it on the floor and saw him run off before I could answer the door snapping the plant in half and emptying the soil from it's pot."