DPD, Greater London Reviews

1.67 Rating 6 Reviews
17% of reviewers recommend DPD, Greater London

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Mr Mills
"They have got to be the best delivery company in the UK"
Helpful Report
Posted 1 week ago
Richard Sibun
Verified Reviewer
"I am £84 out pocket because DPD delivered an item that was damaged in transit and this was made worse when they failed twice to collect a booked return of the item leaving me unable to obtain refund. But the worst experience was the lies told by staff at their Dagenham depot when they told the company I was trying return item to that "they had tried several times to collect the item" but the collection failed because "the item was not ready to collect". LIARS, I have evidence that depot never allocated the item for collection and lied to the intended recipient."
Helpful Report
Posted 3 weeks ago
M Hopkins
"Driver told lies about delivering parcell"
Helpful Report
Posted 1 month ago
Andy Shaw
"Tried tracking order with all correct details. Unable to get any details apart from on it's way. Telephoned on number given and it just refers you to website. Sends you round in circles! Unable to get a clear picture as to when parcel is to be delivered, despite receiving a text message parcel would be delivered 22 December some 6 days ago. Very poor customer service as unable to speak to someone to clarify anything"
2 Helpful Report
Posted 1 month ago
"Utter disgrace"
Helpful Report
Posted 1 month ago
Dein S. Laido
Verified Reviewer
"In quick summary, they failed to deliver 4 times over the course of 3 weeks, the app and customer service was utterly useless and could not locate the parcel, nor get through to their own Dagenham depot or drivers. I wasted a lot of time and money, and took days off from work for this 1 delivery. It is just unheard of, I would never recommend DPD to anyone."
Helpful Report
Posted 2 months ago
DPD, Greater London is rated 1.67 based on 6 reviews