“Had a wonderful experience shopping with DownUnderWatches. They provided excellent customer service and followed up with an email regarding my delivery when I was not home for collection. Will definitely shop again with DownUnderWatches”
“A great company to deal with. I am very happy with my purchase and the
> quality of the watch is amazing. I can't speak highly enough of the swift despatch
> and delivery time. This kind of service is unheard of these days.
> Thanks again DownUnderWatches.”
“Thank you so much for the service I received when I bought my new
> Citizen watch with your company.
> I placed the order on a Saturday morning and receive the watch on
> Tuesday afternoon and was very happy with the service and product.
> I have dealt with other companies that pride themselves with quick
> service but could not live up to their promises.
> I would recommend down under watches to my friends and family 10 out of 10”
“Had a wonderful experience shopping with DownUnderWatches. They provided excellent customer service and followed up with an email regarding my delivery when I was not home for collection. Will definitely shop again with them.”
Well, first of all you don't have a customer service. "Sally" most likely a robot or a very basic program that has limited capability and cannot respond as a proper service personnel would do.
I have reported that the gift watch that I bought for my son for Christmas did not like the watch it was hard to read and it looked different in real than on the photo. Even though I have reported it within the 30 days, this "Sally " ALF is trying to palm me off and use every excuse not to take the watch back for a change over. Finally she has agreed, I have sent the watch AU post confirmed that it was delivered a week ago they cannot locate it. Veri disappointed I will never buy anything from these guys ever.
“The watch I purchased arrived (DHL) in excellent condition and remarkably fast delivery! The price of the watch I purchased was almost half that of a retail store; a great saving. Accordingly, I'm very pleased with this purchase and have recommended Downunder Watches to friends.”
“Down Under Watches have been absolutely great. The Watches I bought were very good quality and at a very competitive price. They delivered the watches very quickly and I and very happy with the whole transaction. The website is nice and easy to use, which is also important to me. I will highly recommend Down Under Watches to everyone.
Thank You Down Under Watches.
“Purchase one of the watch on late Friday afternoon, by Monday I have it delivered, the watch is brand new, authentic as described, the package was solid and the price is great, I’m so pleased.Thank you.
Great online store, highly
recommended, will buy again.”