Hi Susan, First of all your postage has been refunded today. AND ANY OTHER CUSTOMERS WHO HAVE BEEN CHARGED POSTAGE AND ARE SENT TICKETS ELECTRONICALLY PLEASE CALL US BETWEEN 10AM -5PM MONDAY TO FRIDAY AND WE WILL REFUND YOUR POSTAGE IMMEDIATELY WHILST YOU ARE ON THE PHONE.
Unfortunately because we are ticket brokers who buy and sell tickets for sold out events and best seats, from lots of many different sources, we ourselves don’t know until literally days before the event whether they are going to be electronic tickets or hard tickets. So therefore we cannot give you an electronic ticket option when buying your tickets, which is sometimes 6 – 9 months in advance.
Hope that explains it, sorry for the inconvenience. Many Thanks Double8Tickets.com
And Thank you so much for your 5 star review!
“I HAVE PREVIOUSLY LEFT A NEGATIVE REVIEW FOR DOUBLE 8 TICKETS. I HAVE NOW RECIEVED A FULL REFUND FROM THE COMPANY. CLAIRE WHO HANDLED MY SITUATION DEALT WITH IT, WITH A GREAT DEAL OF PROFESSIONALISM. THANK YOU CLAIRE...NO THANK YOU DOUBLE8.”
“Booked tickets for u2 last minute paid £75 each our seats selling for 110 result! Faxed paper ticket didn't scan at entrance but got new ones at box office u2 twickenham 9th July were brilliant .well pleased with double 8 .”
“Purchased 2 tickets for u2 concert paying £175 each for lower tier, i recieved a text saying tickets had been emailed printed them off original price of them was £100 so paying £175 wasnt too bad after seeing 2 other well known sites were selling tickets in the same area for over £200 each! My only one thing was i paid £9.99 each for special delivery that wasnt used so lost put on£20 but hay ho, my hubby and son enjoyed the concert thanks double8”
“Double 8 sourced tickets for the Bette Midler concert at Leeds 15th July 2015. Their website directed us to a couple of seats which were rated as being very good. They were! Unobstructed views of the stage! Brilliant! would certainly use their service again!”